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"Not up to standard"

"The Westin advertised a beautiful pool, pool was unusable do to it was under construction. Housekeeping knock on my door before 9:00 am. Looking to clean the room: checkout is at 11:00 am. On Saturday at 12:00 pm they decided to work on their tiny private beach area. The noise from the bobcat made it hard to talk or hear music. The express elevator wasn’t in service, you had to stop at all the floor including the parking garage floors to get to your floor. They had a large religious group there, Sunday the restaurant was closed for them so we could eat breakfast there. They have no communication with the guest and clearly don’t care. I won’t stay there again and probably not us hotels.com again."

"Nice room, good view, great Mother’s Day!"

"Beach view was perfect. Room was clean and comfortable "

"Our stay was one of the best experiences we have had in a long time. Everyone was amazing and the property was very beautiful. Highly recommend "

"Room and property appeared run down. Broken patio door, leaking shower head, broken toilet seat. Bathroom faucet was loose. Room overlooked equipment area so even though it was a “gulf view” it was dirty and noisy and they did a poor job trying to cover the equipment. This was very subpar from what I would expect from a Hilton Property and won’t stay there again"

"The room was very nice and super comfortable &clean"

" Great"

"Great location next to the beach, very friendly staff and wonderful amenities. Highly recommend"