Hotel Keluarga di Saginaw

"Shower did not have any hot water. Let it run for 20 min lol and barely a trickle"

"The pool was closed when we went. I got an email the morning of check-in saying that it closed that morning but my husband said it looked like it had been down for a while. If I had known the pool was down, I probably would have booked elsewhere. The room was great - there were 5 of us on the 2nd night and we had room for all of us (2 bedroom suite). The outside door would not work with our keys at all. The beds were quite uncomfortable. But everything else was great! Oh! The shower...

"Breakfast not very good"

"Clean rooms. Comfortable beds."

"Hotel room was clean however we got strong marijuana smell coming in from the bathroom vent which eventually filled the room. Breakfast/service was very questionable"

"This place was very relaxing and well maintained...will recommend to others ."

"Inspected the room upon check in. The bed sheets and spread were both stained. The carpet was severely stained. The toilet was not secured to floor, had a piece of wood wedged under it and wobbled front to back and side to side. Contacted the manager on duty and mentioned the condition of the space. He acknowledged everything as known issues as the norm. He even offered that all of their sheets were stained. I requested a different room and was told that there was nothing else available due to...

"Christian, the manager was WONDERFUL. He helped us with a reservation. Fabulous."

"Was just okay, had to request several time for clean towels and room to be cleaned. Also had to change rooms due to clogged bathtub."

"The hotel was very nice. It was clean and updated. The pool area was very nice. There were a few minor issues with the room. The vent in the bathroom screamed like a banshee when you turned it on. The water pressure was also very weak. We unfortunately had our stay during some kind of sporting tournament as the hotel was filled with teenagers. The hotel rules that were posted in the room were quite extensive with quiet hours starting at 10 pm. However, we were awaken to the sound of adults in...