Search Hotels Near Saint Francis Chapel Lending Library, Providence

"The hotel is aesthetically very pleasing and well located, but the on-site karaoke bar was a huge miss for us. Somehow we didn't realize this was in the lobby of the hotel when we booked, and it was incredibly disruptive and loud starting at 7pm. By 10pm, we had to ask to move rooms to a higher floor to get away from the noise. The rooms are stylish and decently appointed, if not a bit sparse. I was looking for a fun getaway for myself and my teenage daughter but the "cool" vibes ultimately backfired on us and robbed us of a relaxing stay. "

"The room is not what is in the picture it is a hostel not a hotel. You will book the room thinking you are getting what you see in the picture but they lie. The bed as terrible it is a shared bathroom there was a mouse trap in the room horrible experience. I asked for a refund for the 2nd night because I could not stay there and they refused to refund me. "

"Best location in town!"

"I would only book directly They disrespect people who use third party like Expedia- I am a silver Bonvoy member who booked through Expedia a double bed room and was a given a king room. Their solution since they gave away my double room, saying I wasn’t guaranteed because third party booking which I never heard of before!! And I travel every week! Was to bring a roll away- it took an hour to arrive, was basically like a hospital bed one pillow and a thin blanket and guy from housekeeping who brought it was angry that we inconvenienced his night - rude!! The gym is ok- clean but no windows which always feels trapped and dirty The restaurant in the hotel was the rudest people ever serving but the food was good- so just ignore the people and enjoy the food!"

"Good"

"Terrific staff, from the front desk to the valet to the bartenders at the rooftop bar. Great location. "Queen" beds seemed more like fulls? And the pillows are crappy."

"Poor customer service, room under construction, entire hallway floor littered with construction materials, no curtains in the room, zero useful amenities. "

"tv didn’t work, no deadbolt on the door, no shower curtain in the bathroom, no wifi for the two nights i stayed, and they didn’t tell me they were doing active construction every weekday 8-5 until after i made my nonrefundable reservation. several online sources incorrectly stated that there was a pool. elevator was out of inspection date."

"Loved the eclectic Ivy League aesthetic. Rooms were lovely. "