Is Cliffemount Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Cliffemount Hotel?

Self-parking is free at this property.

What time is check-in at Cliffemount Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Cliffemount Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee.

Where is Cliffemount Hotel located?

Situated near the beach, this hotel is 0.3 mi (0.4 km) from Runswick Sands and within 6 miles (10 km) of North York Moors National Park and West Cliff Beach. Whitby Golf Club and Land of Iron are also within 9 miles (15 km).

Cliffemount Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Lydia

7 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel. Great location. Friendly staff and lovely view from the room too. Would love to return.

Stayed 3 nights in Jul 2022

8/10 Good

Peter

23 May 2022

Liked: Staff & service, room comfort

Had a lovely overnight stay. The staff were lovely and the scenery was beautiful. The hotel did require a little updating but our room was clean.

Stayed 1 night in May 2022

8/10 Good

Georgine

21 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just lovely

It Was a beautiful spot. A bit away from Whitby but still worth the view.

Stayed 1 night in May 2022

4/10 Poor

Verified traveller

4 Jun 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

The view from the hotel was amazing. That’s about all the hotel had going for it. It was dirty, part of the ceiling fell down up the stairs whilst we was there. Our room has damp and all of the wallpaper was falling off the ceiling and walls. It was very dusty and there were cobwebs everywhere! We had breakfast one of the days during our stay and it was undercooked and disgusting. I wouldn’t have fed it to our dogs. The location was good if you like walking up very very steep hills. We only had a bath in our room which was very hard to get into due to it being under a slanted ceiling. One of the days we didn’t have any hot water to even have a bath. Wouldn’t stay again.

Stayed 2 nights in Jun 2022

8/10 Good

Sharon

23 May 2022

Liked: Staff & service, room comfort

Mixed feelings

Pro's - Fantastic views, great outside beer garden plenty of seats looking out over the cliffs and sea. Room again great views (with upgrade) even had a telescope which was good. Staff, really friendly, nothing too much. Cons - no wifi in room, information in room says they are aware and working on it, but advertised as having wifi, so need to remove this until sorted. Couple of small issues, only less than half a toilet roll provided (didnt notice till ran out as normally provide a spare) and no cups for tea in morning. Would I stay again - yes but only when wifi in room is working.

Stayed 1 night in May 2022

2/10 Terrible

Paul

13 May 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss, great location but very run down

Very poor state of repair, stayed here during lockdown and things looked alot worse, the place hasnt had a lick of paint in years.

Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

6 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but tired in places

Our stay was nice and comfortable the views were amazing, the food we had was hot and tasty, the room was nice but some parts of the hotel were looking tired the Owner Saram hotels need to put some money into making it look better, generally painting and filling in places as first impression last.

Stayed 2 nights in May 2022

8/10 Good

Dorian

30 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homely

Staff very warm and welcoming. I had to go out for tea as the website didn't say reservations needed to be made up to 5pm. Location is excellent and the welcoming of dogs excellent to. Finances pending I will be staying again.

Stayed 1 night in Apr 2022

8/10 Good

Nicola

19 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Really enjoyable stay. The hotel’s position is fantastic with incredible views. Our room was large and airy with a view of the bay. Dog friendly and everything we needed in our room.

Stayed 1 night in Apr 2022

10/10 Excellent

Shaun

6 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely lovely place,very friendly staff,lovely food our room was perfect,only a little downfall was it was only a bath,a shower would have been a lot better but we will deffo stay there again sometime very soon

Stayed 2 nights in Apr 2022

4/10 Poor

Verified traveller

3 Mar 2022

Disliked: Cleanliness, property conditions & facilities

The hotel reception, corridors and bedrooms are in need of modernisation. We stayed in a superior room with a balcony, but the room felt far from superior so I would be worried about staying in a standard room. I cannot comment on the bar area or the restaurant as we did not use these. However the location and views from the hotel make a stay here still worthwhile.

Stayed 2 nights in Feb 2022

8/10 Good

Archie

21 Feb 2022

Liked: Cleanliness, amenities, property conditions & facilities

Room had a very traditional feel with a superb view of the beach. At £130 for the night it seemed very pricey but enjoyed the experience overall.

Stayed 1 night in Feb 2022

8/10 Good

Dan

14 Feb 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Pleasant couple stay. Lovely area and nicely placed by the sea. View from the room was lovely.

Stayed 1 night in Feb 2022

8/10 Good

Diane

31 Oct 2021

Liked: Staff & service

Disliked: Property conditions & facilities

Stay 29th to 31st October

Views from hotel are amazing abd staff are lovely. However, hotel room was very tired, with 2 dirty stained armchairs, stool with dressing table was broken and faux leather headboard had numerous scratches and all need replacing. It needed a complete redecoration and new carpet. Added to this the tv did not work for the whole of our stay so if you wanted to relax in your room and watch tv no chance. Unfortunately our dinner was pretty poor especially at £26 fir 2 main meals and flat diet coke. It could be an amazing hotel given its clifftop location but it needs work. The positives are definitely location, staff and the fact that it is dog friendly. Would we stay there again? Not in its current condition which is a shame.

Stayed 2 nights in Oct 2021

10/10 Excellent

Bernard

29 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David

27 Sept 2021

Liked: Cleanliness

Disliked: Property conditions & facilities

Lovely cliff top location, few miles out of Whitby. Bit rundown but room was clean and tidy as was the bathroom. Not going to complain considering the last year for the industry. Staff were very polite and helpful.

Stayed 1 night in Sep 2021

2/10 Terrible

Amanda

26 Sept 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

Birthday get away

It was disappointing the hotel is in dire need of refurbishment. There was one member of staff to cater for everyone no chef. We were were supposed to check in at 3pm it was 5.30pm . I think the only upside was the amazing views from our bed room never stay here again .

Stayed 1 night in Sep 2021

6/10 Okay

Miss S

21 Sept 2021

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

It's a shame ...

This hotel has masses of potential, being situated in a beautiful spot on the cliffs in amazing walking country. The decor is very tired and in need of repair/refreshing. However, the only aspects that really affected our stay were a very uncomfortable mattress (broken springs) and a toilet cistern that wouldn't fill properly (we had to top it up with the kettle in order to get more than one flush every few hours). The food (we had breakfast only) was very good and the service polite, except one member of staff who was rather off-hand and dismissive. A little bit of care and attention could bring this hotel back to a really great experience.

Stayed 3 nights in Sep 2021

6/10 Okay

Anthony

18 Sept 2021

Disliked: Cleanliness, property conditions & facilities

Hotel paradiso!!!

The views are spectacular but the hotel is very run down and facilities shocking no food available no tv the poor lad running it was doing his best

Stayed 1 night in Sep 2021

6/10 Okay

Lorraine

13 Sept 2021

Disliked: Cleanliness, property conditions & facilities

Average

Perfect location and base for sightseeing. Very impressed with young man who checked us in ( Connor)despite him being the only person covering both reception and busy bar. Triple room in dire need of upgrade. Badly stained carpet, huge crack in the sink, handle falling off or loose on the drawers and dining room doubled as storage for hoovers and outside table umbrellas. No television in room ( or area) as local mast was broken. Booked table for dinner but later told that it had to be cancelled because chef had called in sick. Continental breakfast was very good. Cooked breakfast and dinner very average. Luckily we were visiting family so spent very little time in the hotel.

Stayed 3 nights in Sep 2021

2/10 Terrible

Andrea

4 Sept 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else!

The hotel was dirty. Even had cobwebs hanging from the room smoke detector. Mould around the bath. Was at the top of the property, light on stairs to room did not work had to ask for light bulb to be changed. Did not feel covid safe. Would advise anyone thinking of staying there to give it a miss. When tried to raise issues with staff in the morning. They did not care. Hotel is rated at 7.4 feel this is a typing mistake it should be 4.7 and that would still be being generous.

Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

27 Aug 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Disappointing - the staff were young, inexperienced, didn’t know what they were doing. The decor of the hotel was tired, old and in desperate need of updating! It was difficult to know who the staff were as there was no uniform or name badges. There was laundry stacked out in the corridor for the 2 days we were there? Our room was clean but in dire need for a makeover. It was dark, tired and old. The mattresses were sunken and uncomfortable. There were no teabags in the room, we had to ask for toilet roll. The shower pole was loose. There was no flow around the hotel, no signage as to where anything was. Breakfast was ok, nicely cooked but again, constantly asking for a spoon, can we have some cups please, have you got a bread knife so I can slice the muffins you’ve laid out??? Do you have any full fat milk instead of skimmed!? The dining room was untidy, decor was very old and tired. The only thing they had going for it was the view! It was frustrating, as it has loads of potential, unfortunately we won’t be going again!

Stayed 2 nights in Aug 2021

2/10 Terrible

Gary

27 Aug 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont visit this hotel

Absolutelu attrocious hotel. Standards everwherewere shocking

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

16 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly welcoming staff, lovely food and excellent location.

Stayed 1 night in Aug 2021

8/10 Good

Trevor

16 Aug 2021

Beautiful picturesque views from our room…. Cosy and clean. Friendly staff especially the young guy behind the bar…. Dissatisfied with menu as can’t justify £10 for scrambled egg on toast or £10 for a sausage sandwich…… Also would suggest laundry was not laying around and hoover always in reception area …. Z beds left outside our room …. Would also suggest background music in the restaurant and bar area … overall a fantastic weekend

Stayed 2 nights in Aug 2021

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