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Hotel Rey Carlos

3.0 star property
Hotel with bars, near Maspalomas Dunes

Choose dates to view prices

Hotel Rey Carlos offers a vibrant escape near Maspalomas Dunes. Guests savor meals at the restaurant, enjoy poolside drinks, and children splash in their area. The property features high-speed WiFi, a garden setting, and attentive service that impresses visitors.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry
The current price is Rp1.818.519
Rp1.945.815 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

In-room safe, desk, blackout curtains, free WiFi

Double Room

7.2 out of 10
Good
(31 reviews)

Highlights

Balcony
Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room Renewed

In-room safe, desk, blackout curtains, free WiFi

Superior Room Renewed

7.0 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

In-room safe, desk, blackout curtains, free WiFi

Single Room

Highlights

Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 47 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Triple Room

Highlights

Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Triple Room

In-room safe, desk, blackout curtains, free WiFi

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds
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About the area

Map
Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110

What's nearby

  • CITA Shopping Center - 1 min walk - 0.0 km
  • Maspalomas Dunes - 10 min walk - 0.9 km
  • Yumbo Shopping Center - 10 min walk - 0.9 km
  • English Beach - 12 min walk - 1.0 km
  • Maspalomas Lighthouse - 9 min drive - 4.5 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 31 min drive

Restaurants

  • ‪Café Wien - ‬6 min walk
  • ‪Cafe Munchen - ‬1 min walk
  • ‪Pepe Chiringo - ‬1 min walk
  • ‪La Perla Negra - ‬2 min walk
  • ‪Que Pasa Tío? - ‬3 min walk

About this property

Hotel Rey Carlos

Hotel near Maspalomas Dunes
A short walk from Yumbo Shopping Center, Hotel Rey Carlos provides a poolside bar, a terrace and a coffee shop/cafe. Be sure to enjoy a meal at Rey Carlos, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Buffet breakfast (surcharge), luggage storage and a vending machine
  • A lift, a banquet hall and a 24-hour front desk
  • A billiards/pool table, meeting rooms and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 142 rooms boast comforts such as separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and fridges

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The price is Rp2.745.595
Rp2.937.786 total
includes taxes & fees
11 Dec - 12 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rey Carlos

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 5 November and 17 November.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 5 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Rey Carlos
Hotel Rey Carlos San Bartolome de Tirajana
Rey Carlos Hotel
Rey Carlos San Bartolome de Tirajana
Rey Carlos Bartolome Tirajana
Hotel Rey Carlos Hotel
Hotel Rey Carlos San Bartolomé de Tirajana
Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Hotel Rey Carlos have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Rey Carlos?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Rey Carlos on 17 Nov 2025 start from Rp1.818.519, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Rey Carlos pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Rey Carlos?

Hotel Rey Carlos doesn't offer parking.

What time is check-in at Hotel Rey Carlos?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Rey Carlos?

Checkout is at noon.

Where is Hotel Rey Carlos located?

Located in Playa del Ingles, this hotel is within a 15-minute walk of CITA Shopping Center, Maspalomas Dunes and Yumbo Shopping Center. Paseo Costa Canaria and English Beach are also within 15 minutes.

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Hotel Rey Carlos Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 87 out of 409 reviews
Rating 8 - Good. 138 out of 409 reviews
Rating 6 - Okay. 96 out of 409 reviews
Rating 4 - Poor. 48 out of 409 reviews
Rating 2 - Terrible. 40 out of 409 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gholamreza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to everything and very worth for money ..
Stayed 2 nights in Oct 2025

4/10 Poor

Christopher

Disliked: Amenities, property conditions & facilities
Extremely dated, very uncomfortable beds, ceiling fan made a grinding noise, air con didn’t work, the room was noisy as it’s right next to Cita centre, and very inconsistent wifi. But worse was the shower, which varied between scorching and freezing in an exact regular pattern, so I had to time the window of a second or two when it was usable, and dance in and out of the water flow. And at check in, they made me produce some form of receipt which showed both name and the hotel; this doesn’t happen at any other hotel, why here? I’d not recommend this place to anyone
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

Pretty standard

Been a few times so nothing new. Was pleasant. Does the job. Will prob be back
Stayed 3 nights in Jun 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Mar 2025

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I have probably stayed at. Manuel the receptionist is rude and most non- attentive I’ve ever experienced . Check in slowest on earth. Asked for a second key as we were 2 friends sharing a room, not possible and not their problem … Asked for a second bath towel one of the days as the cleaners one left one, it was like asking for a leg or an arm. Last day Was told that last could have a shower as our room was not available for late check out . When asked Was handed in a towel to go and shower nowhere cos nowhere was available.. errmm and with the attitude “not my problem”. Awful awful service. Shower Water flow between cold and mega hot, difficult to shower; bathroom door didn’t close properly and the facilities haven’t had an update since it open properly in the 70’s. Stay away!
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea good hôtel , very friendly
Stayed 5 nights in Sep 2023

4/10 Poor

Manish

Liked: Cleanliness, room comfort
Disliked: Staff & service
It’s was good , you can’t get so much from that price. It’s in very good locations
Stayed 1 night in Jul 2024

8/10 Good

Thomas M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Rija Munawar

Liked: Cleanliness, staff & service
veldig bra location.
Stayed 7 nights in Apr 2024

6/10 Okay

Amanda

We liked the quirkiness of the castle theme. A little tired in the economy rooms but reflected in the price. Room was cleaned daily and all the staff were pleasant. My only problem was, as a non smoker, I noticed there were none ‘no smoking’ signs anywhere. We could constantly smell cigarettes in the room and the guests next door were constantly smoking weed on the balcony next to ours. Otherwise a pleasant stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to the Dunes was hard work since it’s quite a distance to the ocean , but worthwhile since there are many cats that needed food and water along the way to make ea trip worthwhile and necessary.
Stayed 9 nights in Mar 2024

6/10 Okay

Iliya

Disliked: Staff & service, property conditions & facilities
Bad service... Old-fashioned rooms
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Rude unhelpful restaurant staff

Didn't cater for dietry restrictions and no allergy labelling. When we asked a simple question about if there would be some pan con tomate like they had the prvoious morning the restaurant manger became aggressive and started shouting.
Stayed 3 nights in Dec 2024

2/10 Terrible

abdel mounaim

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 4 nights in Sep 2024

4/10 Poor

Ute

Disliked: Staff & service, amenities, property conditions & facilities
The property advertises two bars, they have one, the pool bar, which is open very limited hours. After a couple of days I was left one small hand towel, when I asked about it was told one person, one towel. The lights in the stairwell did not work. Water from the apartment above mine was dripping into the bathroom. Rey Carlos used to be a great place to stay, I will not be booking there again. The location is great, close to the beach (10 minute walk). The receptionist told me he didn't have time for my complaints, he had work to do. WiFi is intermittent at best.
Stayed 16 nights in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay

I booked this hotel for a 1 week stay, and was very disappointed. It needs updating, and has very old furniture, bed and curtains. The walls, doors and floor, were damaged and all wooden furniture and doors were very dark. My room wasn’t cleaned for 2 days until I spoke to the manager. Even though they cleaned on the third day, it was not very good service, so I complained and they cleaned again Still not good. Just appalling service. Air conditioner did not work, and in a hot country it should. I was told that they only use the air conditioner in the summer! (The outside temperature during my stay was 37°C!) The room safe also didn’t work. Breakfast was good, also the service. Dinner was ok, but needs a bit more variety. Overall I would not recommend this hotel for anyone! The only good thing is that the hotel is in a great location in the town.
Stayed 6 nights in Mar 2023

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be warned - Dated and in need of renovation

Ariived at 12noon to be told check in wasnt until 3pm, we left our bags and went back as instructed. The room we were given hadn't been cleaned had dirty beds, vapes and cigarette buts all over and rubish still in place. We had to ask for the room to be cleaned. Staff were very apologetic. But be aware room 403 was incredibly dated, 1970s style, no plugs in bedroom and very few in the main room. Fridge was broken. Beds are very very old and used , and the springs were very close to the top, bed slats were very squaky and broken in places. To top it off in the room next to is 404 they had a dog, who the hell brings a dog to a hotel. It barked all day and night, we only stayed 2 nights other wise we would have checked out straight away. Bathroom had been refurbished to be fair. Staff were helpful and the pool was nice and heated . Breakfast is very basic but edible, we didnt try evening meal , but it didnt look very nice All in all i would warn you against staying here . But if you do be warned its very basic and is like stepping back to the 70s .
Stayed 2 nights in Mar 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities
Le menu est correcte Les transats extérieur moyen
Stayed 5 nights in Oct 2025

8/10 Good

Charlotte

Liked: Cleanliness, amenities
Nice stay, rooms need updating
Stayed 2 nights in Sep 2025

8/10 Good

Luigi

Liked: Cleanliness, staff & service, amenities
Es erfüllt seinen Zweck zimmer sehr geräumig nur leider etwas doof das schlafzimmer war nahe am gang man hörte jedes wort von leuten die im flur entlang gingen
Stayed 1 night in Oct 2025

2/10 Terrible

Pedro Manuel

Disliked: Amenities
Al llegar me dieron una habitación de menor calidad a la abonada, porque dijeron que el hotel estaba lleno. Al día siguiente me propusieron otra habitación de más calidad supuestamente, (parcheada). Ya en la tercera habitación si se correspondía con lo solicitado. En definitiva, fui a descansar una semana y según llego coges nervios y al dia siguiente más por la mala gestión de la empresa. Como compensación a esa noche en una habitación de más baja calidad me dejaban pasar el último día hasta las 20:00 con un papel de la empresa donde firmaba el recepcionista y yo con la salvedad de que no pusiera denuncia por lo ocurrido. Sin embargo a las 18:00 ya nos estaban avisando para dejarla libre porque tenía que ocuparla otra persona, incluso subió el recepcionista por ello, así que le enseñe el documento de autorización para esa hora. A la llegada de recepción otra pareja anterior tuvo exactamente el mismo problema. Creo que ya es costumbre ese modo de proceder. La peor experiencia de mi vida, te dicen que es una habitación superior cuando lo único nuevo es el baño el resto es de hace 30 años
Esto supuestamente es superior por tener muebles nuevos debajo?
Ni un castillo tiene el mobiliario tan viejo
Stayed 7 nights in Aug 2025

4/10 Poor

William

Disliked: Amenities
Hotel economico e capisco il perché:camere decrepite,cibo da mensa,cambio biancheria ogni 2/3 giorni,la reception non dà nessuna informazione….l unica cosa buona è la posizione
Stayed 7 nights in Aug 2025

6/10 Okay

Oleksii

Liked: Cleanliness
.
Stayed 10 nights in Aug 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotell

This hotel has provided one of the worst experiences we have ever had. We stayed here for eight days, and not once was the room properly cleaned. On the only day the cleaner came, she took the blanket from our bed. When we asked about it, we were told it was in the laundry and that there was no replacement, forcing us to sleep without a blanket. Despite multiple requests for cleaning, the only thing they did was make the bed – no vacuuming, no bathroom cleaning, nothing. We asked if they could wash the dishes, since there was no dish soap or brush provided. They said it was “not included,” so we had to go out and buy these ourselves. We even requested a knife to cut a watermelon we had bought, but they didn’t have one. The room we were given was filthy and nothing like what we booked – dirty surfaces, unpleasant smell, and clear signs of neglect. The service is unprofessional, the facilities are poorly maintained, and the attitude towards guests is unacceptable. We strongly advise everyone to avoid this hotel at all costs.
Stayed 8 nights in Aug 2025

6/10 Okay

Chris

Solo

Need new mattresses
Stayed 2 nights in Jul 2025