"This was my second stay at this hotel, and the only reason why I stayed here was because the close proximity to the harbor and the event I was supposed to be attending for 2 consecutive days. I was first checked into a room and I noticed the air conditioning wasn't working, and once I complained, they transferred me to another room and since it was already late at night, I did not notice until early morning next day that the plumbing of the second rom also wasn't working. neither the hand sink or the bathtub was draining. Once I called the reception to complain again, I was instead of receiving a comforting response, I got a response from the receptionist saying - what would you like us to do. Then finally they sent a plumber and got that issue resolved, and later I decided to get some ice from the cooler, and noticed the ice machine was also not working I had to go to another floor to get ice. At checkout once I reiterated my whole stay experience I was told the hotel offered me only $50 of credit for the whole headache and time wastage I had to go through. Overall my first stay was pleasant, but this second one. Definitely will be staying somewhere else next time. Although one plus point I would give is the hotel has balcony facing the bay view, which a lot of hotel don't offer, which gives Wyndham a upper hand. The hotel needs through inspection of all rooms, if not am upgrade. "
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