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Ulasan untuk Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel

4.5 out of 5
Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel
2700 JONES STREET, San Francisco, CA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 672 dari 994 ulasan" "
Penilaian 8 - Bagus. 184 dari 994 ulasan" "
Penilaian 6 - Cukup Baik. 83 dari 994 ulasan" "
Penilaian 4 - Buruk. 29 dari 994 ulasan" "
Penilaian 2 - Sangat Buruk. 26 dari 994 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Edwin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
💚
Great location, spacious, love the little touch of turn table on the room (although the needle need to be change), full amenities. Will return here for the next SF visit
Menginap 6 malam pada bulan Februari 2023
Tanggapan dari Emily N. pada tanggal 3 Mar 2023
Thank you Edwin!

10/10 Sangat Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Louie pada tanggal 30 Apr 2024
Thank you for your feedback! We hope to see you again soon in our hotel.

8/10 Bagus

Gary

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location for fisherman’s wharf. Excellent staff. Happy hour. Rooms getting a little dated.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Louie pada tanggal 28 Apr 2024
Thank you for staying with us and giving us good feedback. We hope to see you again soon in our hotel.

6/10 Cukup Baik

Mona

Disukai: Staf & layanan, kondisi & fasilitas properti
The property was okay. Not the cleanest I have been to. And the location was okay
Menginap 4 malam pada bulan April 2024
Tanggapan dari Louie pada tanggal 20 Apr 2024
Thank you for your feedback. We hope to see you again soon in our hotel.

10/10 Sangat Bagus

Julpha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, friendly staff.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Louie pada tanggal 13 Apr 2024
Thank you for giving us a perfect score and good reviews. We hope to see you again soon in our hotel.

8/10 Bagus

SHU

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place to stay and close to pier 39
Menginap 3 malam pada bulan April 2024
Tanggapan dari Louie pada tanggal 12 Apr 2024
Thank you for your feedback! We hope to see you again soon in our hotel.

10/10 Sangat Bagus

Haogen

Menginap 3 malam pada bulan April 2024
Tanggapan dari Louie pada tanggal 30 Apr 2024
Thank you for your feedback! We hope to see you again soon in our hotel.

8/10 Bagus

Karla Dawn, Vancouver

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Great area and very walkable to Fisherman’s Wharf, local restaurants and shops. No coffee maker in the room, although coffee is offered in the morning in the lobby. We ended up going out for a good cup of coffee. Parking is expensive at $70 per night. No pool or hot tub. Staff are very friendly and helpful.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Louie pada tanggal 9 Apr 2024
Thank you for the feedback. We hope to see you again soon in our hotel.

6/10 Cukup Baik

CLAUDIA

Bepergian bersama keluarga
Disukai: Kebersihan
The location of this hotel is great. The restaurant and bar is good too. The only complaint I have is the parking. The hotel has a small parking lot but we have to pay for valet parking a total of $70 per day . It’s ridiculous. $40 hotel fee and $30 for “city fee”. All other hotels don’t charge this city fee and is much lower. If you can park in the garage lot and save some $$$.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Louie pada tanggal 6 Apr 2024
Thank you for your feedback. We hope to see you again soon in our hotel.

10/10 Sangat Bagus

Sharon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Louie pada tanggal 5 Apr 2024
Thank you for giving us a perfect score! We hope to see you again in our hotel!

10/10 Sangat Bagus

Judah

Bepergian bersama teman
Disukai: Fasilitas
Loved the place! Great service & beautiful place
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Louie pada tanggal 5 Apr 2024
Thank you for your wonderful feedback! We hope to see you again in our hotel.

6/10 Cukup Baik

Kendra

Disukai: Fasilitas
I loved that they had a yoga mat available. The vibes were off as soon as they didn't recognize my status as nice as they were about it. I even (right place right time) walked by when they were on the phone likely with the management who called about my comment about not receiving the updgrade. The room was nice and the bed was comfy, the shower was great. The staff I dealt with were friendly. My room wasn't cleaned on the last day and even some take out I had was left in the hall the entire day! Having a record player is cute but I would have preferred in room coffee.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Alton Team pada tanggal 24 Mar 2024
Thank you for sharing your experience with us. We're glad to hear that you enjoyed the yoga mat, comfortable room, and friendly staff. We apologize for any inconvenience regarding your status recognition and the issue with your room not being cleaned on the last day. Your feedback about the record player and in-room coffee is valuable, and we'll use it to improve our services.

10/10 Sangat Bagus

Joab, Granite Bay

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great time. Staff is pretty awesome.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Emily N. pada tanggal 18 Mar 2024
Thank you Joab!

8/10 Bagus

Nicholas

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Louie pada tanggal 5 Apr 2024
Thank you for your feedback. We hope to see you again in our hotel.

4/10 Buruk

VAHE

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Louie pada tanggal 5 Apr 2024
Thank you for your feedback. We hope to see you again in our hotel.

10/10 Sangat Bagus

Mikaela

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved social hour, hot cider with bourbon is my new favourite. Loved the area, F-line next to the hotell and two cable car lines two blocks away. Great stay!
Menginap 9 malam pada bulan Februari 2024
Tanggapan dari Alton Team pada tanggal 4 Mar 2024
Thank you for taking the time to write us feedback. We are glad you enjoy our hotel and hope see you back soon.

8/10 Bagus

Robyn

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
We enjoyed our stay.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Emily N. pada tanggal 14 Mar 2024
Thank you Robyn!

8/10 Bagus

Emily

Disukai: Kebersihan, staf & layanan
Stay was good.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Emily!

10/10 Sangat Bagus

Sichuan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alton Team pada tanggal 25 Feb 2024
Thank you for your kind feedback! We're delighted to hear you had a positive experience.

10/10 Sangat Bagus

Keanu

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Louie pada tanggal 5 Apr 2024
Thank you for giving us a perfect score! We hope to see you again in our hotel!

6/10 Cukup Baik

Vincent

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Outrageously high valet, had a blood stain on comforter. Room seemed like it had outdated bones. Couldn’t use credit from Hotel towards cafe. 3/5 overall
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Alton Team pada tanggal 25 Feb 2024
Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay. Your feedback is valuable. We regret any inconvenience caused and hope to have the opportunity to exceed your expectations in the future.

10/10 Sangat Bagus

Donna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Checking in at midnight was a breeze. Staff was very courteous and accommodating. Room was clean, quiet and A/C was working great. Linens, towels and plenty pillows! Hair dryer & make-up application mirror in the room. Beautiful hotel within walking distance to the pier and many shops, restaurant and activities. Stored luggage while we enjoyed the city. I would recommend this hotel.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alton Team pada tanggal 25 Feb 2024
Thank you for your kind feedback! We're delighted to hear you had a positive experience.

10/10 Sangat Bagus

Michelle

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Louie pada tanggal 5 Apr 2024
Thank you for giving us a perfect score! We hope to see you again in our hotel!

10/10 Sangat Bagus

Faisal

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Hotel, staff is very helpfull and friendly. Breakfast at the restaurant is very good. Would stay here again.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Alton Team pada tanggal 25 Feb 2024
Thank you for your kind feedback! We're delighted to hear you had a positive experience.

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Richard!

10/10 Sangat Bagus

Lee

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Lee!

10/10 Sangat Bagus

Nicole

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was wonderful. The staff was excellent
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

10/10 Sangat Bagus

Janice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location
Great location for Fisherman's Wharf. Super service from the front desk. Nice Happy Hour every evening.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

10/10 Sangat Bagus

Ginnakarla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect Fisherman's Wharf hotel
Great restaurant in the hotel. Terrific location. Friendly staff. Comfortable rooms. Record player was charming. Amazing shower. Fun vibe.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

10/10 Sangat Bagus

Pauline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room was clean and updated. The bathroom was clean and new. The staff was friendly. There is free coffee in the morning downstairs and a happy hour in the afternoon. The hotel restaurant was also very nice and food was delicious. There is valet parking and a parking structure just a few yards away too. It was a very comfortable stay.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

8/10 Bagus

Eliza

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Eliza!

8/10 Bagus

Sarah

Disukai: Kebersihan
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Sarah!

10/10 Sangat Bagus

Alejandro

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buena ubicación y excelente atención de front Desk
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

8/10 Bagus

Yelin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
피어39까지 도보로 이동하기 좋고 무엇보다 호텔 주변이 관광객이 많아서 안전합니다. 룸도 넓은 편이고 깨끗합니다. 샌프란시스코를 다시 방문하게 되면 또 머무를 것 같습니다.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

8/10 Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Michael!

10/10 Sangat Bagus

Jason

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and great hotel!
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

8/10 Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Elizabeth!

10/10 Sangat Bagus

Ari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Ari!

2/10 Sangat Buruk

Bela, Anaheim

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Air conditioner noise, very old like a Motel, high security deposit $350.-
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the air conditioner noise and the perceived age of our facilities. We take your concerns seriously and will address them to improve our guests' experiences.

10/10 Sangat Bagus

Jessica v

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Jessica!

10/10 Sangat Bagus

Richard

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Richard!

8/10 Bagus

Tinalise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice staff. Free happy hour. Dog friendly. In a very touristy area but good walking paths along the Bay.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

8/10 Bagus

karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed for 2 nights and was woken up around 4am both nights by the repeated slamming of the metal trash bins that are outside the adjacent business or hotel buildings. Ask for a different room if it’s facing Jones and Beach streets. Location is nice and 10-15 minutes walking distance to the Pier, Ghirardelli square, Trader Joes, and Lombard street. Breakfast at the hotel wasn’t very good.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for sharing your experience with us. We apologize for the disturbance caused by the noise outside. We're glad you enjoyed our convenient location and appreciate your feedback on local attractions.

6/10 Cukup Baik

Nick

Bepergian bersama keluarga
Disukai: Staf & layanan
No coffee in the room, view of the bins. Only one restaurant and bar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you for the feedback Nick!

10/10 Sangat Bagus

Tara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location. Easy walk to public transit and cable car. Hotel is nice and clean. Friendly staffs. Free coffee/hot chocolate in the morning. Free wine and beer in the evening.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

2/10 Sangat Buruk

Elieth

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Elieth. Please reach out if you would like to speak with a manager about your

10/10 Sangat Bagus

Shella

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The night front desk people, Edwin specially, were really accommodating and nice. The food at Abaca was exceptionally good both dinner and breakfast. The only thing I didn’t like was the morning front desk person who answered my call. I was asking for a late checkout but I was dismissed curtly. I asked if she can help us with it. Person said that she can’t do anything about it and that it was their policy. The lady who did our checkout was really nice though and even offered to store our bags. It was just the person who answered my call who was a little rude.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for taking the time to provide feedback on your recent stay. We're thrilled to hear that Edwin was accommodating, and you enjoyed the exceptional food at Abaca.We sincerely apologize for the less-than-positive experience during your morning call. Your feedback is valuable, and we will address this with our team to ensure a more courteous and helpful response in the future. We're delighted to hear that the checkout experience was positive, and we appreciate your understanding.

10/10 Sangat Bagus

William

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you William!

10/10 Sangat Bagus

Camilla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ett jättefint boende med vänlig och hjälpsam personal. Nära till både shopping, restauranger och sevärdheter. Bra område att promenera i.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Alton Team pada tanggal 28 Jan 2024
Thank you for the feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again soon.

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily N. pada tanggal 26 Feb 2024
Thank you Robert!