Neighbourgood Sutter Mansion

Luxury hotel in San Francisco with a 24-hour fitness centre

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Where to?

Dates

November 2025

3

December 2025

The Mansion on Sutter, near Lombard Street and the Palace of Fine Arts, features a cozy lobby fireplace for guests to gather after exploring. A 24-hour gym suits any schedule, and the business center plus attentive concierge services ensure visitors make the most of their stay.

Exceptional

Popular amenities

Parking available
Pet-friendly
Gym
Housekeeping
Air conditioning
Business services

Room options

Check availability for these dates

Tonight

Nov 3 - Nov 4

Tomorrow

Nov 4 - Nov 5

All rooms

1 bed

2 beds

Showing 12 of 12 rooms

Suite with Spa Bath

Highlights

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Down duvet

Frette Italian bed sheets

36 sq m
Sleeps 2
1 King Bed

Suite with City View

Exceptional

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Frette Italian bed sheets

Pillow-top bed

58 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Bed

Superior King Suite

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Frette Italian bed sheets

Pillow-top bed

45 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Bed

King Suite

Very good

Highlights

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Down duvet

Frette Italian bed sheets

34 sq m
Sleeps 2
1 King Bed

Executive Suite

Exceptional

Highlights

Separate sitting area

Individually furnished

Individually decorated

Fireplace

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Frette Italian bed sheets

60 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Bed

Superior Queen Room

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Down duvet

Frette Italian bed sheets

39 sq m
Sleeps 2
1 Queen Bed

King Suite Plus

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Down duvet

Frette Italian bed sheets

44 sq m
Sleeps 2
1 King Bed

Deluxe Double Room

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Down duvet

Frette Italian bed sheets

26 sq m
Sleeps 2
1 Queen Bed

Deluxe King Room

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Down duvet

Frette Italian bed sheets

26 sq m
Sleeps 2
1 King Bed

Deluxe King Room 2

Highlights

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Down duvet

Frette Italian bed sheets

25 sq m
Sleeps 2
1 Queen Bed

Premium King Room

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Separate bedroom

Down duvet

Frette Italian bed sheets

Sleeps 2
1 King Bed

Royal Suite

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Frette Italian bed sheets

97 sq m
1 bedroom
City view
Sleeps 3
1 King Bed and 1 Single Bed

About the area

1409 Sutter St, San Francisco, CA, 94109

What's nearby

Lombard Street - 3 min drive - 1.8 km
Pier 39 - 5 min drive - 3.3 km
Oracle Park - 5 min drive - 3.6 km
Golden Gate Park - 7 min drive - 3.7 km
Alcatraz Island - 25 min drive - 5.7 km

Getting around

San Francisco Station - 5 min drive
California St & Van Ness Ave Stop - 6 min walk
San Francisco International Airport (SFO) - 20 min drive

Restaurants

‪Tommy's Joynt - ‬5 min walk
‪Haraz Coffee House - ‬2 min walk
‪Taisho - ‬4 min walk
‪Octavia - ‬5 min walk
‪Starbucks - ‬4 min walk

About this property

Neighbourgood Sutter Mansion

Luxury hotel near Lombard Street

Located close to Palace of Fine Arts and Pier 39, Neighbourgood Sutter Mansion provides a terrace, a 24-hour gym and a business centre.

You'll also enjoy perks such as:

Self-parking (surcharge), express check-out and luggage storage
Outdoor furniture, 3 meeting rooms and smoke-free property
A front desk safe, coffee/tea in reception and a banquet hall
Guest reviews give top marks for the helpful staff

Room features

All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.

Extra conveniences in all rooms include:

Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
Designer toiletries and hairdryers
47-inch flat-screen TVs with cable channels
Heating, daily housekeeping and desks

Similar properties

Spa
Pet-friendly
Free WiFi
Restaurant

Rp5.177.231 total

includes taxes & fees

23 Nov - 24 Nov

Property amenities

Parking and transport

Secured parking on site (USD 65 per day; includes in/out privileges)
Limited on-site parking

Food and drink

Coffee and tea in common areas

Things to do

24-hour gym

Conveniences

Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Proposal/romance packages
Turndown service

Business services

3 meeting rooms
Business centre
Conference centre

Outdoors

Outdoor furniture
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (122 centimetre wide door)
Wheelchair-accessible path to lift

More

3 floors
Banquet hall
Built in 1881
Reception hall
Smoke-free property
Victorian architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Frette Italian sheets
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

47-inch flat-screen TV with cable channels

Food and drink

Free bottled water

More

Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay

Service animals are welcome, and are exempt from fees

1 total (up to 39 kg per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 300.00 per stay
A damage deposit of USD 300.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Secured self-parking fee: USD 65 per day (in/out privileges)
Pet fee: USD 150 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Leader House Hotel

Leader House Hotel San Francisco

Leader House San Francisco

Payne Mansion Hotel San Francisco

Mansion Sutter Hotel San Francisco

Payne Mansion San Francisco

Payne Mansion

Mansion Sutter Hotel

Mansion Sutter San Francisco

Mansion Sutter

Mansion on Sutter Hotel

Mansion on Sutter San Francisco

Mansion on Sutter Hotel San Francisco

Frequently asked questions

Is Neighbourgood Sutter Mansion pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 39 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Neighbourgood Sutter Mansion?

Self-parking is available for USD 65 per day. Limited spots are available.

What time is check-in at Neighbourgood Sutter Mansion?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Neighbourgood Sutter Mansion?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Neighbourgood Sutter Mansion located?

Located in Western Addition, this luxury hotel is within 3 mi (5 km) of Lombard Street, Oracle Park and Pier 39. Palace of Fine Arts and Golden Gate Park are also within 3 mi (5 km). California St & Van Ness Ave Stop is 6 minutes by foot and California St & Polk St Stop is 8 minutes.

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Neighbourgood Sutter Mansion Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

10/10 Excellent

Jonathan

21 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully restored property with very tasteful furnishings. Staff very helpful and polite. A real pleasure to stay in. Top quality stay.

Stayed 4 nights in Sep 2025

10/10 Excellent

William

20 Jun 2025

Liked: Cleanliness, staff & service, room comfort

Probably the nicest place I have stayed.

Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

5 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful, staff excellent, free breakfast great.. only complaint .. we were in suite 201… the only mirrors were in the bathroom.. my cousin was in suite 205… she had several mirrors in the suite and bathroom

Stayed 4 nights in Oct 2025

10/10 Excellent

Christine

28 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We loved our stay at the Neighbourgood Sutter Mansion. The room was very comfortable, surprisingly quiet, the bed was was heavenly and the bathroom was ‘spa’ like. We did not have the breakfast but the staff offered us espresso drinks and pastries. The entire team was outstanding, very welcoming but not over bearing. If I have anything to wish for more is an elevator for transportation of luggage’s.

Stayed 3 nights in Aug 2025

8/10 Good

Wendy

18 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The masion is beautiful. The staff is wonderful. Some maintenance on our room is needed. The towel hook on bathroom door is broken. Just little things but it would be nice to have a place to hang a towel.

Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky but excellent

Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.

Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

11 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a fabulous stay at the Mansion. We felt comfortable and enjoyed the quiet and spacious rooms.

Stayed 1 night in Sep 2023

10/10 Excellent

Frank

23 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.

Stayed 1 night in Jan 2024

10/10 Excellent

Anna

21 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close and convenient for work.

Stayed 2 nights in Jan 2024

10/10 Excellent

David

24 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved the Mansion on Sutter. Amanda was wonderful and personable. We can't wait to come back.

Stayed 1 night in Mar 2024

8/10 Good

Seth

9 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful historic building with spacious, clean and well appointed rooms. The staff was very friendly. They served a nice breakfast but the restaurant is otherwise closed.

Stayed 3 nights in Jun 2023

10/10 Excellent

Ronan

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

27 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The mansion was amazing and specially thanks to Amanda who was so friendly, kind and helpful. She was a great host. A special thanks to her The suite was amazing. Classy, very well kept and so enjoyable. Highly recommended!

Stayed 2 nights in Jul 2024

8/10 Good

Blake

22 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Classic 1904 beautiful property, restored to a modern, though age authentic San Francisco Mansion.

Stayed 1 night in Sep 2022

10/10 Excellent

Colleen

29 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely wonderful place with a very welcoming staff! Amanda, in particular, was really great. Loved the rooms. I stayed in 203 and 207. Great Italian market with sandwiches across the street. Highly recommend!!!

Stayed 1 night in Apr 2023

10/10 Excellent

Pooya

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Beautiful art. Great location.

We stayed in this hotel for one night. This was our second time because we liked a lot our first stay. I would highlight 3 things about this hotel: 1) Friendly and helpful staff (Amanda and others). They went above and beyond to make us happy from making coffee, carrying luggages, opening parking doors, and most importantly having a pleasant conversation. 2) Beautiful art throughout the building. 3) Great location, walking distance to Japan Town and Fillmore shops and restaurants.

Stayed 1 night in Jul 2024

10/10 Excellent

Erik

2 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a beautiful property, well maintained, and the staff is perfect. We had an issue with the safe in the room (the only bump in an otherwise perfect stay) and the concierge was at the door almost before we hung up the phone. Also, I ordered roses for the room (my wife's birthday) and they were perfect. This is really a exceptional hotel.

Stayed 2 nights in Apr 2023

10/10 Excellent

Anita

13 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely mansion with beautiful art. Attentive staff. Easy parking. Comfy beds. Quiet. Room had separate tub/ shower and room was spacious. Would have preferred a separate sheet on the bed, but bedding was high quality.

Stayed 1 night in Oct 2022

6/10 Okay

C

19 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Faded glamour

What was once a beautiful building now feels like a faded star. A sense of neglect lingers over the house. The rooms are clean and the bed comfortable but there is a lack of facilities which look like they used to be there but have been stripped out. Our room had a living room filled with seating and a sideboard with a tv point and a tv unit but no tv? No fridge in the room which is pretty essential when its mid summer in the city. No drinks facilities. There was an espresso machine on the ground floor but not self service and no sign of staff to operate it for you. Even at breakfast when the sad ghostly continental offer was laid out, we were left with an automatic coffee machine and the espresso sat unused. The bar held remnants of the past with half opened bottles of wine, old cans of beer and scattered glassware. When we asked for a glass of wine we were offered some of the opened bottle which was ancient and undrinkable. Asked for a beer instead but the fridge was broken... Why not clear it all away and make it clear the bar is closed, the next day the opened dusty bottle of wine was still sat there alongside several others... Overall it felt like the place was closed and we had snuck in, it was sad.

Stayed 2 nights in Jul 2024

2/10 Terrible

Gina

20 Feb 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

When I arrived they asked for my credit card to hold against the room, which I the norm. I have traveled the world, I am from California and I have stayed at hundreds of hotels worldwide. When we checked out , I tidied up the room as I usually do, put used towels in a corner to be thoughtful of the maids job shut door checked out. I recieved a goodbye and off I went When I get home I see charges totaling 255.00 I filed a claim with bank and called hotel again. The manager spoke with me, told me I got the towels dirty scratched the table and got makeup on the floor. None of this is true. She told me she had photos. I told her well they aren’t my photos because I leave rooms nice and towels should be cleaned and bleached anyway after removal. I told her I would report her to the BBB , Travelocity and others for her dishonesty. Shame on her for trying to recoup the great deal I got on travelocity, by saying I damaged a room. I feel insulted and robed. So if you are going to stay here , you need to photograph the room or have a walk through, and wash your own towels before your leave, if you don’t want to go through all that , and you certainly shouldn’t have to, stay at a reptaubale well known hotel. Shame on mansion on Sutter, I expected more of you.

Stayed 3 nights in Feb 2019

6/10 Okay

Michael

20 Aug 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Beautiful common space and very friendly staff. Rooms have seen better days. Carpets and furniture are worn. Most furnishings are cheap; not inline with the overall "mansion" atmosphere. No hot water (staff checked and the same situation in other rooms when I was trying to take a bath/shower). The gym is not much of a gym.

Stayed 1 night in Aug 2025

10/10 Excellent

Ian

13 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

awesome staff, old-fashioned building, spacious

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

30 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a wonderful property and staff. The room was beautiful and the staff was very accommodating. I can only say positive things about this hotel.

Stayed 2 nights in Jul 2025

10/10 Excellent

Virginia

2 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was wonderful! The service was impeccable in every way.

Stayed 3 nights in Jun 2025

8/10 Good

Evelyn

30 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly and close to everything

Stayed 6 nights in Jun 2025

Neighbourgood Sutter Mansion

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Photo gallery for Neighbourgood Sutter Mansion

Reviews

Popular amenities

Room options

Check availability for these dates

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Suite with Spa Bath

Highlights

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Suite with City View

Highlights

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Superior King Suite

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King Suite

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Executive Suite

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Superior Queen Room

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King Suite Plus

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Deluxe Double Room

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Deluxe King Room

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Deluxe King Room 2

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Premium King Room

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Royal Suite

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Neighbourgood Sutter Mansion

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Property amenities

Parking and transport

Food and drink

Things to do

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees