Eksterior
Cek ketersediaan

Ulasan untuk Residence Inn by Marriott San Francisco Airport/ San Mateo

3 out of 5
Residence Inn by Marriott San Francisco Airport/ San Mateo
2000 Winward Way, San Mateo, CA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 388 dari 631 ulasan" "
Penilaian 8 - Bagus. 170 dari 631 ulasan" "
Penilaian 6 - Cukup Baik. 43 dari 631 ulasan" "
Penilaian 4 - Buruk. 15 dari 631 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 631 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Carlos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is my second stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 20 Mei 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

10/10 Sangat Bagus

Debra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast & parking is included. Wish they had a hot tub or sauna
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 20 Mei 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

6/10 Cukup Baik

Nana

Bepergian bersama keluarga
Disukai: Kebersihan
Pros: Room was clean and had everything we needed. Very spacious. Cons: You can hear the neighbors and parking was a little hard to find.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 13 Mei 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room is very comfortable and spacious.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 8 Mei 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Fasilitas
The staff was very friendly, very accommodating to our request for a ground level room, and check in was super quick!
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 29 Apr 2024
Thank you for taking the time to share about your recent stay. We really appreciate you feedback and hope to welcome you again soon!

10/10 Sangat Bagus

Joelle

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stay was pleasant, room was nice/clean.
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 22 Apr 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Sangat Bagus

Mingshu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 22 Apr 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

8/10 Bagus

michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 29 Apr 2024
Thank you for taking the time to share about your recent stay. We really appreciate you feedback and hope to welcome you again soon.

10/10 Sangat Bagus

Dennis

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
The room smelled like some one had smoked in it
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 15 Apr 2024
Thank you for taking the time to share about your recent stay. We are sorry to hear about the smell of smoke, as all of rooms are non-smoking. We appreciate your feedback and hope to welcome you again soon.

10/10 Sangat Bagus

Blake, Fresnoc

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 10 Apr 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Sangat Bagus

Carlos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Kitchen has everything you need
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 4 Apr 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Sangat Bagus

loron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Na
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 4 Apr 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Sangat Bagus

Charito

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 17 Apr 2024
Thank you so much for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Sangat Bagus

Tomonari, Los Angeles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 27 Mar 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

8/10 Bagus

Vicky

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 25 Mar 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Sangat Bagus

Nicole, mesa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing experience as always. Beautiful facility. Clean rooms. Very gomfirtsbke
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 25 Mar 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and look forward to welcoming you back again soon.

8/10 Bagus

HARI KRISHNA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall good
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 22 Mar 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Sangat Bagus

Jim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent property.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 19 Mar 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

6/10 Cukup Baik

Terrell Deshon

Disukai: Kebersihan, staf & layanan
The internet was horrible. I could not work on my computer with the hotel wifi, and i had to go outside to use my phone. HORRIBLE....
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 18 Mar 2024
Thank you for taking the time to share about your recent stay. We are sorry to hear you had issues using the complimentary Wi-Fi. We hope you will choose to stay with us again the next time your travels bring you to the area.

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was here to visit my Daughters and grandchildren and the property was centrally located with access to all directions. Check in was easy and no issues throughout the stay.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 18 Mar 2024
Thank you for taking the time to share about your experience with us. We appreciate your feedback and hope to welcome you again soon.

10/10 Sangat Bagus

Donald

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 1 Apr 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to see you again soon.

4/10 Buruk

Anthony

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 20 Mar 2024
Thank you for your feedback. We are sorry to hear that your stay was not up to expectations. We hope you will give us another opportunity to provide a flawless experience in the future.

8/10 Bagus

Kimberly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a really lovely place except some homeless folks were staying in one of the rooms and did drugs in the parking lot with another street addict. They also ate at the buffet breakfast. The one who ate at the breakfast buffet were cleaner the the guy out in the parking lot, but It was very disconcerting. Kind of lost my appetite
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 28 Feb 2024
Thank you for taking the time to share about your recent stay. Your feedback has been shared with the hotel leadership team so that we can continue to improve. We hope to welcome you back the next time your travels bring you to the area.

10/10 Sangat Bagus

Kudura

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay, provided all the amenities need. Would stay here again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 28 Feb 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Sangat Bagus

yen giang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 28 Feb 2024
Thank you for taking the time to share about your experience during your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 21 Feb 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to see you again soon!

10/10 Sangat Bagus

Sheena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 21 Feb 2024
Thank you for taking the time to share about your experience while staying with us. We are glad to hear that you enjoyed your stay and hope to welcome you again soon!

6/10 Cukup Baik

Jeremiah

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Decent but not great.
Someone left a pair of socks in our closet, but apart from that the room was clean. Breakfast was advertised to begin at 6:30 but was not served until 7 so we had to miss it. Decent hotel experience other than those issues.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 20 Feb 2024
Thank you for taking the time to share about your recent stay. We apologize that your stay was not up to your expectations. We hope you will give us another opportunity to provide and even better guest experience on your next visit.

10/10 Sangat Bagus

Diane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Being able to have family in one space is convenient. The bedroom and loft with two bathrooms and full kitchen was great!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 20 Feb 2024
Thank you for taking the time to share about your recent stay. We really appreciate your feedback and hope to welcome you again soon!

10/10 Sangat Bagus

Gregory A. Hogge

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay, if you book via expidia and you have a suffix at the end of your name like me, “II”, it may show that as you last name so they would see you have a room booked. Small thing, that’s it.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 16 Feb 2024
Thank you for taking the time to share about your experience during your recent stay. We do apologize for the confusion with the name at check-in, but are glad to hear you enjoyed your stay! We really appreciate your feedback and hope to welcome you back again soon.

10/10 Sangat Bagus

Charity

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best places we stayed at in the Bay Area. The staff was very nice and accommodating
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 12 Feb 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.

6/10 Cukup Baik

Samuel, Richmond

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 12 Feb 2024
Thank you for your feedback. We hope you will give us another opportunity to earn an even higher score on your next visit.

10/10 Sangat Bagus

Montserrat

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 12 Feb 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.

10/10 Sangat Bagus

Gabriel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Would stay here again
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 5 Feb 2024
Thank you for taking the time to share about your experience during your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Sangat Bagus

Hamilton

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 5 Feb 2024
Thank you for taking the time to share about your experience during your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Sangat Bagus

Cassie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super nice!!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Residence Inn, San Mateo pada tanggal 29 Jan 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

2/10 Sangat Buruk

Guillermo

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really mad with the service, said it was a 21 place when I’ve been there multiple times while being 18, really disappointed, can’t even get a refund or anything
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Residence Inn, San Mateo pada tanggal 26 Jan 2024
Unfortunately, the minimum age requirement for check-in at this location is 21 years old and that policy is clearly stated. We have no record of you ever previously staying at this hotel going back over 3 years. We also informed you that we would gladly provide you a full refund since you were not able to check-in.

10/10 Sangat Bagus

Benjamin

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Residence Inn, San Mateo pada tanggal 25 Jan 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

10/10 Sangat Bagus

EDWIN

Traveler bisnis, Bepergian bersama keluarga
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Residence Inn, San Mateo pada tanggal 25 Jan 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 28 malam pada bulan Desember 2023
Tanggapan dari The Residence Inn,. San Mateo/SFO pada tanggal 10 Jan 2024
Thank you for taking the time to share your feedback. We hope you will visit again soon and give us an opportunity to earn an even higher score on your next stay.

10/10 Sangat Bagus

Ignacia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love how clean and gorgeous my room felt like home away from home everything was spotless and convenient, staffs provided excellent customer service and professionalism. I'll definitely recommend and stay everytime I visit.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Residence Inn, San Mateo/SFO pada tanggal 9 Jan 2024
Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to welcome you again soon!

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly Recommended
Great place to stay. The staff are all friendly and helpful. The rooms are well equipped particularly if you want to cook, snack, or just have a coffee or beverage.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Residence Inn, San Mateo pada tanggal 5 Jan 2024
Thank you so much for taking the time to share your feedback. We are so glad to hear that you enjoyed your stay and we hope to welcome you again soon!

8/10 Bagus

Janice

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only had room cleaning once in the 6 days we were there however, it was during the holidays
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Residence Inn, San Mateo pada tanggal 4 Jan 2024
Thank you for taking the time to share your feedback. We hope to welcome you back again soon.

2/10 Sangat Buruk

Daniela

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Residence Inn, San Mateo pada tanggal 4 Jan 2024
Thank you for taking the time to share your feedback. We hope to welcome you back again soon.

10/10 Sangat Bagus

shalonda

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Residence Inn, San Mateo pada tanggal 27 Des 2023
Thank you for staying at the Residence Inn, San Mateo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, we appreciate you taking the time to share your feedback and for completing the survey.We hope to welcome you again soon.

8/10 Bagus

gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was exactly what I expected,.. convenient, great value, clean and comfortable.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Residence Inn, San Mateo pada tanggal 27 Des 2023
Thank you for staying at the Residence Inn, San Mateo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, we appreciate you taking the time to share your feedback and for completing the survey.We hope to welcome you again soon.

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place - clean - great staff
Great place to stay. My only reason for not awarding 5 star on the total was that that the nearby road noise was a bit of a surprise. The unit I was in is very close to a major thoroughfare. The room was perfect - just what I needed and the staff is awesome. I am staying again in a few days and will see if I can book a unit that is further within the complex. Breakfast (and the staff) were better than expected. Highly recommended overall!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Residence Inn, San Mateo pada tanggal 27 Des 2023
Thank you for staying at the Residence Inn, San Mateo. We appreciate you taking the time to share your feedback and we hope to welcome you again soon.

10/10 Sangat Bagus

Ken

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Residence Inn, San Mateo pada tanggal 25 Jan 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

10/10 Sangat Bagus

Jefferson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Residence Inn, San Mateo pada tanggal 21 Des 2023
On behalf of the entire hotel team, thank you for sharing about your recent stay. We appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Sangat Bagus

Mirna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome
Is a really amazing place, for sure we Will back
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Residence Inn, San Mateo pada tanggal 19 Des 2023
Thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share. We hope to welcome you again soon.