Cari Taman Karavan di San Pedro Masahuat

"The hotel has a nice view of the lake. The food and and staff was great. The downside is even though the rooms are clean. The rooms themselves need to be sealed properly since there was a 3/4 inch cracks on the door frame from top to bottom that is an access point for insects. There were also openings on the bottom of the tub and shower which also allows bugs to come into the room. We had a couple of moth’s throughout our stay and a “huge spider” in our room come out by the tub one night....

"Uber can be iffy . But the hotel can help with drivers"

"The staff confirmed upon arrival they overbooked and didn’t have a room available for us. At the beginning didn’t give the impression they were ready to offer alternatives/solution until I mentioned that my reservation had been done close to 8 months in advance and paid for. They did end up taking us to a different lodging facility and they covered the cost."

"Necesita mucho mejorar en limpieza y condiciones del establecimiento, pero más que todo en la limpieza. Tuvimos inconveniente en la cena pero nos solventaron. Javier fue muy amable y atento en todo momento."

"Fantastic breakfast, staff, and overall excellent place! I highly recommend it!"

"Exelent staffing exelent food and clean room"

"Excellent place to stay and relax, highly recommended! The only thing I did not like was the sheet of the bed, they felt a little rough but other than that, very happy with this place."

"dirty"

"The staff was wonderful but the rooms were really small and our room was not checked 100 percent before our arrival. There was a coffee machine but no coffee, you could tell the people before us had used it. The beds were comfortable. The breakfast buffet was ok. The one thing I did not like was the shower, it was horrible. No water pressure and it barely worked. This is a Halal hotel so no pork products. The food in the restaurant on the roof was better."

"En general está muy bien ubicado cerca de toda la parte turística histórica el parqueo está como a dos cuadras y hay que subir muchas gradas a pesar de eso el manager trató de solucionar el problema"