"From the moment of stepping into the hotel, the staff was welcoming, helpful and friendly... check in, bell hop and bartender at the on site bar. The room, although small, was pristine and well appointed with amenities, even the little rubber duckie in the shower/bathtub. The walk in closet is a nice touch to keep luggage and clothing out of sight and out of the way. The bed was super comfortable, the room was quiet despite the hotel being just off of Union Square and steps away from the cable cars coming and going. I enjoyed my stay so much that I have 2 more stays booked for next month"