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Ulasan untuk Sonesta Simply Suites Orange County Airport

2 out of 5
Sonesta Simply Suites Orange County Airport
2600 S Red Hill Avenue, Santa Ana, CA

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 394 dari 990 ulasan" "
Penilaian 8 - Bagus. 302 dari 990 ulasan" "
Penilaian 6 - Cukup Baik. 129 dari 990 ulasan" "
Penilaian 4 - Buruk. 73 dari 990 ulasan" "
Penilaian 2 - Sangat Buruk. 92 dari 990 ulasan" "

8,2/10

Kebersihan

8,2/10

Staf & layanan

7,2/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Vincent

Bepergian bersama keluarga
It was great
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Daniel F. pada tanggal 17 Mei 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 Cukup Baik

joanna

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Its clean and quiet but smells like hospital lol or old people the staff is ehh not very friendly i stayed a week and no discounts , housekeeping is only every 7 days u have to do everything yourself and no free breakfast only coffee
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Benito

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 7 Mei 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Cukup Baik

Aditya

Tidak Disukai: Staf & layanan
Ok. Average property.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 7 Mei 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Sangat Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024
Tanggapan dari Daniel F. pada tanggal 6 Mei 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 Cukup Baik

Steve

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The place and accommodations were satisfactory but upon check in the manager/counter person was impatient and rude with the stick up her bum
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jane A. pada tanggal 2 Mei 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 Cukup Baik

Bruce

Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel F. pada tanggal 17 Mei 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

4/10 Buruk

jezinya

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had to change out key card everyday 2x bc the door locks are “old” after they give us a new card it only work once or twice til we had to get a new one they didn’t even offer another room
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Daniel F. pada tanggal 22 Apr 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 Sangat Bagus

JAIME

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todo
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Daniel F. pada tanggal 22 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Sangat Bagus

Shawn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean quiet Hotel
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jane A. pada tanggal 17 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Cukup Baik

Michael

The room was great, the hotel was very quiet, comfortable bed. The only downside was there was no ice machine.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel F. pada tanggal 16 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thanks,

8/10 Bagus

Altynai

Disukai: Fasilitas
First night I had a bedbugs in my room which made uncomfortable staying. But hotel staff was really helpful and I changed my room in the morning. Overall experience was good, rooms were clean and conditions was also good.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Daniel F. pada tanggal 15 Apr 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 Sangat Bagus

Juliana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel F. pada tanggal 15 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 Cukup Baik

Jon

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Paying $7 a day for parking, when there is absolutely no other options to park is ridiculous. Paying $15 for late checkout was absurd. This is like the Spirit Airlines of hotels.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel F. pada tanggal 15 Apr 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 Sangat Bagus

Yoshiyuki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the three hotels in the chain in Orange county area and very good price.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Daniel F. pada tanggal 15 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Sangat Bagus

Mladen

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Safe, quiet, convenient, little oudated, but apparently the major renovation is about to take place.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Daniel F. pada tanggal 11 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bagus

Elaine

This property is convenient and reasonably priced for my purposes…will stay there again.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jane A. pada tanggal 10 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bagus

Vatsala

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 1 Apr 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Sangat Bagus

johnny

Menginap 14 malam pada bulan Maret 2024
Tanggapan dari Daniel F. pada tanggal 15 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bagus

Vladimir

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good hotel for the price.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 25 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bagus

Nikki

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
It was nice
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 25 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 Buruk

Martin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Price was decent for a suite but the room we were assigned 344 at third floor was hot the AC was not working, I let the staff at front desk know and they immediately made accommodations into another room on the first floor although we were taken care of, the room in particular 143 was in serious needs of updates. It was clean and after a long day that’s all we really needed along with a nice cool room to sleep so we couldn’t complain much and accepted it.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 25 Mar 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 Cukup Baik

Brenda

Tidak Disukai: Fasilitas
Bed was very comfortable. Staff was friendly. Bathroom was poorly designed. Water went all over the floor during showers, and there was zero vanity space to put things, even though the bathroom was spacious. Was very annoyed at having to pay to park my car in the parking lot, after paying hundreds of dollars to stay there. Seems to me that guests should be able to park their car for free.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 25 Mar 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

2/10 Sangat Buruk

Amirhossein

Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Daniel F. pada tanggal 8 Apr 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 Sangat Bagus

Kobe

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything I needed.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Daniel F. pada tanggal 18 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

2/10 Sangat Buruk

Gustavo, Garden Grove

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Did not get any maid services the entire 4 nights I was there. No one made my bed or picked up the trash. I signed up for their rewards program to get free parking, but I was still charged seven dollars a day. Room was OK But I won’t stay there again.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Daniel F. pada tanggal 15 Mar 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

6/10 Cukup Baik

Mary

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Just ok.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Daniel F. pada tanggal 15 Mar 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

6/10 Cukup Baik

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Checked in at 4.30pm but was told that I had to wait ten minutes for my Room to be ready......first time that ever happened to me so late in the day. However, Rooms have good facilities and there is free Coffee all day, plus Gym and a Laundry Room
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 13 Mar 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Sangat Bagus

Catharine, Clive

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 2 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Sangat Bagus

eugene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 11 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 Buruk

Barton

Tidak Disukai: Staf & layanan, fasilitas
Booked 7 day stay, had 2 towels and front desk said to come down 3 flights to get 1 more. Luckly i only had to be there at night. Night clerk not very helpful, even sent me to the wrong room and i had to go back down to find out which was correct. Pay a little more somewhere else, it will be worth it.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 11 Mar 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 Bagus

Kevin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a clean room.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Daniel F. pada tanggal 7 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

2/10 Sangat Buruk

Randy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 27 Mar 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

4/10 Buruk

Shazia

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Entered the room with a hair in the tub. The maids clean only once every seven days. Not a safe place to stay.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 6 Mar 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 Cukup Baik

Cameron

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jane A. pada tanggal 25 Mar 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Sangat Bagus

Gloria

Disukai: Kondisi & fasilitas properti
Very clean, staff very accommodating
Menginap 19 malam pada bulan Februari 2024
Tanggapan dari Daniel F. pada tanggal 4 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bagus

Nancy, Bronx

Menginap 16 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 22 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Cukup Baik

Lidia

Bepergian bersama teman
There was really nowhere for me to explore in a walk but the area seemed ok maybe more industrial than i expected. My room seemed fine. The kitchenette was awesome to have. It was clean the staff was nice. The issue i have is that this hotel i believe is being used to house maybe homeless or sick people. There is a designated parking spot for an ambulance and I overheard a man at the front desk coming in to check on someone staying in the 1 st floor. The couple of people that I ran into were quiet and kind though. I won’t stay there again but everything was ok it was just odd and unexpected to see that.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 28 Feb 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 Bagus

Pauline

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 27 Feb 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

2/10 Sangat Buruk

Elizabeth

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
While the property is in a safe area, it seemed shady. It looked like a dorm area as soon as you walk in the lobby. The front desk attendant was behind a wall and called out what I needed when I arrived. She only came out when I asked to check in. I went back to ask a question after seeing the room and she didn’t come out from behind the wall-just answered me from there. The room smelled like smoke and was dingy. I wasn’t comfortable staying so I left. I was given a refund for my second night by petitioning Expedia, but not my first. I wouldn’t recommend it at all.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 26 Feb 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 Sangat Bagus

Lisa

Disukai: Fasilitas
Was greeted promptly and was very helpful and nice
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 26 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bagus

Rahaf

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good service and clean rooms
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Daniel F. pada tanggal 21 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 Cukup Baik

Pamela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Todo bien
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 20 Feb 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Sangat Bagus

Hasib jan

.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 28 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Sangat Bagus

Ashley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is nice and clean ,, not so noisy at night but in the day there’s a bit of construction but if you’re going out during the day to shop around the area to pass the time it wouldn’t bother you at all. i loved the studio kitchen it had all the supplies you needed to cook a small dinner with all the plates and utensils ! definitely coming here again !
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Daniel F. pada tanggal 19 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bagus

Rachel

Disukai: Kebersihan
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Daniel F. pada tanggal 19 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Sangat Bagus

Tung

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Nice room . Great values
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 15 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Sangat Bagus

Denise

Bepergian bersama keluarga
It is not acceptable that if you want to pay upon arrival that there are so many credit cards( debit cards) they DoNot Take
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 13 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 Sangat Buruk

Tara

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Never again
The room was not clean before we arrived. We had told them several times they never, ever did anything about it. The carpet was very sticky, It had this weird residue over it and it made us itch like if there was bugs or something thing. And the keys would always deactivate after use. We never attached them against anything that would deactivate them, but they would deactivate every single day.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 13 Feb 2024
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

10/10 Sangat Bagus

MARISOL PINUELAS

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy tranquilo
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jane A. pada tanggal 13 Feb 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.