Hotel dekat Santa Rosa Plateau Ecological Reserve

"We enjoyed our stay at the Residence Inn. We had arrived Friday for a wedding from Las Vegas and initially we couldn't check in till 4pm. However, after explaining our situation and how we had to dress and get ready for our involvement in the wedding party, the lady(I forgot her name, I'm so sorry)at yhe front desk during the day made it possible for us to get in atleast an hour and a half earlier. I heard her communicate in Spanish to the Housekeeping Staff on radio and she got it done. As a...

"Overall my stay was good, there was an issue with the sink clogging but other than that the stay was decent."

"It’s located in the middle of nowhere next to a bunch of hospitals. If you book through a 3rd party, the hotel charges you $10 a day for parking. It was 90 degrees outside and felt like 75 degrees in the hotel, and 80 with humidity in the hallway. Refrigerator didn’t work, all our food spoiled, the charging station near the bed didn’t fully function, can’t stream on TV without fire stick, did not use the pool or the fitness center so can’t comment on that. A/C worked like a shaker 1980s machine....

"Muy bien"

"Dirty room and poor daily housekeeping. Thermostat had to be reset twice a day by having the staff visit the room. Dirty bathroom. Breakfast wasn’t edible. Pool wasn’t remotely appealing. Would not recommend."

"My 3rd visit and I love it!"

"Check in was not great. The room was serviceable for my one-night business stay."

"N/A"

"Stay was convenient to shopping and dinning l, rooms were clean almost new. Staff was super friendly and helpful. Really enjoyed our stay"

"This was an all around great stay"

"Attentive staff, clean and large rooms. Property is close to the highway and central to shops and restaurants"

"Coffee in the room did not work"

"Good location. We hang out with friends, the room was big enough to have 6 people, Morning coffee was the only disappointed part. It would be nice to have a dark roast coffee."

"Front desk team was excellent. The laundry machine that is second from the left looks like a dryer but it’s a washer, accidentally washed my clothes twice instead of drying them. That machine looks just like my dryer at home. A super sign for that machine would be very helpful - I had to pay again for the dryer. The property was “Okay” for the price but because it has a premium for being next door to Old Town Temecula and wine country I would have expected the “gravy” money to go to upgrades...

"Great location and very clean room. Breakfast was okay."

"I would rate this Hotel overall about a 3, the pool area was deceiving, picture posted had an amazing filter, there were leafs and spider webs look like it needed a good wash down"

"Great service and amenities! Highly recommend and would for sure stay again. Staff was wonderful and pleasant."

"The only reason I didn't rate Carter as a 5 out of 5 was because of two things: 1) expectations weren't set correctly - the pictures are misleading (there's no evening dinner options on site) and the walkable distances were misleading (we were advised by staff to not walk anywhere); 2) the staff didn't proactively offer useful information (e.g., there's a free shuttle to their sister winery that has a dinner restaurant, spa, and wine tastings or the fact that hotel guests receive a wine tasting...

"I liked everything. Everything was beautiful quiet private very nice place."