Find hotels in Santa Ysabel, CA from Rp1.649.864

"I am a frequent guest at Sycuan Casino Resort, and one of the things I have always appreciated is how warmly I am greeted — by name — by the valet team, bell staff, bartenders, and even security. Normally, my visits are truly enjoyable. Unfortunately, this most recent stay was very different. The front desk service was disappointing the staff member I dealt with was rude, condescending, and unhelpful when I tried to ask a simple question. At the pool, I was unable to find a single available chair. I asked three different servers for assistance, but each one told me to just walk around and look for chairs with towels on them that might have been abandoned by other guests, and to remove the towels myself. This did not feel like the level of customer service I have come to expect from Sycuan. I truly enjoy this resort and hope this was an isolated experience, but I wanted to share this feedback in the hope that service standards can be addressed so future visits reflect the excellent hospitality I know Sycuan is capable "

"Staff was very attentive and helpful. The bed and breakfast vibe was so perfect for a cozy stay. You can play board games in the parlor in the evening or take them to your room. Make sure to get to breakfast at opening time if you don’t want to wait since there are only 5 or 6 tables for dining."

"The room was clean, but had a funky smell.. the WiFi didn’t work and the staff wasn’t very helpful at all."

"Peaceful!"

"We had a great time. Everyone was pleasant."

"It was really nice and family friendly. Hidden gem for sure. "

"Location is great. But this is really a two star place if that. They are trying, but there is trash around and non professional construction all over. Its really the price. If it werent 400 a night it could be justified.. It is short staffed and run by one woman who is kinda snobby. Cool land, cabns and buildings. But it wouldn’t take too much to clean up the plan, do some real landscaping and really make it into an oasis. So much potential! We picked up a bunch of trash up by the silver dome that is totally neglected . Quite run down overall, but great vibe."

"I stay at BW everytime I visit relatives in the area. Each time, I see improvements. The staff have always been courteous and helpful. I think it is a good value. I'll continue to go there. "

"The staff were very professional and friendly!! I would definitely stay here again."