Hotel dekat Sarpy Mall

"Very dated property. The appearance on the outside is inviting but once inside you realize the age of the property and lack of room and common area maintenance. This is not a result of staff negligence, but rather it appears to be ownerships lack of desire to spend money on repairs and maintenance. The in-room internet was not good at all. I had to use my cellphone as a hotspot in the lobby to get consistent internet connection. The breakfast offering was okay and pretty standard. On my...

"Checked into property, was told they didn’t have a room for us, so we had to stay at the hotel next door that they also owned, a brand I had never heard of. Booked over a month ago, spent nearly 800 bucks, and had to go next door to a hotel without a pool and breakfast, that I believe was more of an extended stay place and outdated."

"The room didn’t feel clean. The pullout bed was terribly dirty with crumbs and bugs. The shampoo in the shower was empty. The shower leaked onto the bathroom floor. The bathroom door didn’t lock. The website says the pool is open 8:00am to 10:00pm. Our grandson wanted to swim in the morning before we left. The pool has a sign that it doesn’t open until 10:00am. He was very upset because I had told him he could swim. I feel that for the cost of the room it should have been much better. The air...

"The staff went way above the norm to accommodate all of our needs. Super friendly, well spoken. We are coming back there for sure"

"All good"

"There was only a kiosk for check-in. We were told to sit down until they were ready. We had pre-paid, all we needed was a key card. It took 15+ minutes & it was difficult to understand. "

"We booked a king suite and were told when we arrived that they overbooked and would 2 queens be ok. Well, not really, but what choice did we have? We stayed 4 nights and were given one set of towels each. Then we were told that if we wanted any clean towels we would have to wash them ourselves or ask for more, but our room was never serviced while we were there. The disposal was broken and leaked water all over the floor so we could not use the kitchen sink or wash dishes. The full sized...

"The room was okay. Furniture kind of haphazard. There were mattresses stacked at the end of our hall. Rooms were clean but smelled heavily of cleaner and sanitizer trying to cover up smoke smells. We didn't see many staff members. The cleaning lady I saw each day was very kind and replaced our towels each day, which was great. We needed to check out early and told the front desk (when we found someone there...which was another story) and they said they would make a note. They didn't the first...

"Very. Friendly staff and helpful."

"Nice, modern and clean."

"Incredible service and delicious food!"

"No breakfast and hallways a bit smelly."

"A very basic stay. $15 up charge for pets. No ice machine. Only coffee in the morning."

"Clean"

"Stayed two nights and room was never checked on. No new towels or trash so I had to ask the receptionist myself for new towels and trash bags. Everything else besides that was decent."

"It was great"

"Everyone was friendly and helpful and even had a handicap chair for the shower"

"The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

"Room had a water leak so the carpet was wet the entire time. Called and they basically said nothing they could do. Shower was AWFUL. Water pressure was so high you couldn’t even stand under it and you couldn’t adjust the shower head any direction so it sprayed only in your face and completely out of the shower so the bathroom floor was soaking wet like it flooded anytime you showered. Front desk staff was friendly but the hostess for the breakfast at Vida was INCREDIBLY rude. There was no food...