Hotel dekat Pantai Savaya

"As usual, service is superb and well trained staff "

"Stayed for 2 nights in the entry-level suite which was huge. We booked two connecting rooms for our families including two children below 3 years old, and it was more than enough. The views from all rooms except the sky suites are sub par, but I guess the space makes up for that. Also appreciated the Ritz Kids initiative which I think is amazing for families, including free meals and the attention they give. However, I must say that I wasn’t too pleased with the response time. Upon check in, took 30 minutes of waiting before I finally follow up, and another 20 minutes before our luggage arrive in our room. We were offered a service of keeping our children’s milk, which was very much appreciated, but everytime we need them back, it took almost 45 minutes to deliver to our room. Overall, a decent experience."

"i was disappointed with the service start from check in. When we arrived at the hotel at around 2pm, we were given a choice to wait for a room view ocean view of just anyroom that is available, and we choose a room with ocean view as we will be staying for 3 nights. After waiting for about 2 hours at lobby without aircon, when we asked again, they told us that the room was not ready, we have to wait another 2 hours. I was so upset because we are very tired. we fly in from melbourne, in which we have to wake up at 3am in the morning. Then we settle for a not so good room, and it was noisy, near construction side. Another event that happen is that the room was supposed to be cleaned when we lelt for lunch, but when we came back at 4,30pm, it was not cleaned at all. I was upset again. The room has alot of mosquitoes, I have so many mosquitoes bites. The breakfast was not great at all. For a Aud600/night this hotel is a rip off. Not worth at all and I would not recommend it. This the worst hotel that I ever stayed"