Hotel Keluarga di Scarperia

"We booked this hotel because it said they have airport shuttle and it is 10 min away from airport since we are leaving early in the morning, however there was no shuttle service, although they will help you to call car service. So I felt this info was incorrect and misleading. We had to take taxi into center of Florence and took taxi back, we would booked other hotel in center of the city. Other than that, People were nice , we have no other issues. "

"The check-in reception staff were excellent—efficient, welcoming, and professional, setting a strong first impression. Unfortunately, the breakfast experience fell significantly short. The staff appeared stressed, disengaged, and at times discourteous. The buffet was closed approximately 10 minutes before the stated closing time, which was both unexpected and inconvenient. On a Sunday, when breakfast was scheduled until 11:00am, an elderly guest seated at 10:46am was abruptly told, “it’s all...

"Sehr schönes, neues und sauberes Hotel. Die Sehenswürdigkeiten sind fußläufig gut zu erreichen. Das Frühstück ist gut, aber übersichtlich. Das Personal ist sehr hilfsbereit. 100% empfehlenswert!"

"no comment"

"Excellente expérience. Personnel gentil, chambre propre, petit dej agréable."

"Clean room, location is far from main attractions but they have a shuttle/van service and drop you at the tram station which it’s a good deal. "

"Nice comfortable clean smallish room. The breakfast was fine, affordable (12 euros) and convenient but the dining room when I get there was filled with dirty dishes, they were slow to bus tables. In their defense, I came to the breakfast room at 8 right after the morning rush. The lobby is a bit basic, but there was a place to sit and work or recharge your cell phone while you waited for your room to be ready. Taking the tram to the airport was easy, a ten minute walk and one stop from the...

"This property was so far away from everything. Luckily, it was right next to the bus stop. It didn’t seem like the nicest area. When we arrived the room was set to 30° and were told the air conditioning is not yet turned on for the season so we switched rooms. We were not informed the pool is only open in the summer and the kids were looking forward to the pool so that was a let down. (It was 23° and we had walked 10 miles that day so it would have been a nice way to end the day!) Flooring was...