Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 30 dari 131 ulasan" "
10 - Sangat Bagus
30
Penilaian 8 - Bagus. 39 dari 131 ulasan" "
8 - Bagus
39
Penilaian 6 - Cukup Baik. 22 dari 131 ulasan" "
6 - Cukup Baik
22
Penilaian 4 - Buruk. 19 dari 131 ulasan" "
4 - Buruk
19
Penilaian 2 - Sangat Buruk. 21 dari 131 ulasan" "
2 - Sangat Buruk
21
6,6/10
Kebersihan
7,8/10
Staf & layanan
6,8/10
Fasilitas
6,2/10
Kondisi & fasilitas properti
7,6/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
John
7 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff here were super nice and friendly. This was a great place to stay. I was able to back my boat right up to the door to my room which was great for being down here for fishing.
John
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 8 Mei 2024
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
8/10 Bagus
Jennifer
1 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place to stay
Jennifer
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 2 Mei 2024
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.
10/10 Sangat Bagus
Charita, Fort Payne
28 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff and quiet
Charita
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 29 Apr 2024
Dear Guest,Honest appreciation from our beloved guests is what we yearn for. Thank you for your sweet feedback that reflected our values truly. We are eager to see you again.
8/10 Bagus
Jeremy
11 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy check in
Jeremy
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 13 Apr 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you had an easy check-in experience. Providing a smooth and efficient check-in process is a priority for us, and we're pleased to know that we met your expectations. We hope to see you again soon!
10/10 Sangat Bagus
Keith
Bepergian bersama keluarga
24 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff. Nice hot shower with great water pressure. Comfortable mattress. Nice convenient location. Clean room.
Keith
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 26 Mar 2024
Dear Guest,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!
6/10 Cukup Baik
Big
21 Mar 2024
It was alright
Big
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 23 Mar 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
6/10 Cukup Baik
Bob
17 Mar 2024
it was truely OK
Bob
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 19 Mar 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Sangat Bagus
Giorgi
7 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bueno
Giorgi
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sophia CSR pada tanggal 11 Des 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2/10 Sangat Buruk
Allen
14 Okt 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Awful room Smokey left went got in truck and trying to get resr
Allen
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Sophia CSR pada tanggal 16 Okt 2023
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Sangat Bagus
Scott
13 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Scott
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Sophia CSR pada tanggal 16 Okt 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
6/10 Cukup Baik
Dia
30 Sep 2023
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Dia
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sophia CSR pada tanggal 4 Okt 2023
Hi Dia,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bagus
roger
13 Sep 2023
Disukai: Staf & layanan
Got there , had to climb stairs to room! Too old for that, rooms upstairs not as good or clean as downstairs
roger
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Sophia CSR pada tanggal 15 Sep 2023
Dear Guest,Your comfort and satisfaction are important to us, and we apologize for any inconvenience you experienced. We appreciate your feedback and will certainly take it into consideration as we work to improve our accommodations. Thank you for bringing this to our attention.
Tanggapan dari Sophia CSR pada tanggal 28 Agu 2023
Hi Brian,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Bagus
Steven
Bepergian bersama keluarga dan anak
7 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place to stay
Steven
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Sophia CSR pada tanggal 7 Jul 2023
Dear Guest,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
26 Jun 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don't stay here.
Booked a Non-smoking room. Arrived and the room smelled of a freshly smoked cigarette. Towels, bedding all stained. Cigarette holes in bedding. Clumps of hair on floor. Dirty toilet. Flys coming from the nasty hole in sink. Got email from hotel that we wouldn't get room service. Came back to our room after leaving for a couple hours someone came in took dirty towels and again smoked in the room. No pool. Advertised there's a pool but nope it hasn't worked in years apparently. AC didn't work properly.
Traveler terverifikasi
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Sophia CSR pada tanggal 27 Jun 2023
Dear Guest,I want to assure you that your experience does not reflect the level of service and quality we aim to provide. We appreciate your patience and understanding, and we would like to make it right for you and hope to serve you better with our improved conveniences in the future.Thank you for bringing these issues to our attention. We value your feedback and will take immediate action to address and rectify these shortcomings.
4/10 Buruk
Ronnie
2 Jun 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ronnie
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Sophia CSR pada tanggal 4 Jun 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bagus
Debbie
22 Mei 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice clean place to stay.
Debbie
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Sophia CSR pada tanggal 23 Mei 2023
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
8/10 Bagus
Clarence
Traveler bisnis
29 Mar 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was clean, and well maintained.
Clarence
Menginap 1 malam pada bulan Maret 2023
4/10 Buruk
Shannon
28 Feb 2023
Shannon
Menginap 1 malam pada bulan Februari 2023
10/10 Sangat Bagus
Charita
Bepergian bersama teman
16 Feb 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff
Charita
Menginap 2 malam pada bulan Februari 2023
10/10 Sangat Bagus
Charita
Bepergian bersama teman
12 Feb 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly
Charita
Menginap 1 malam pada bulan Februari 2023
2/10 Sangat Buruk
Kendall
Bepergian bersama keluarga
29 Des 2022
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room was dirty. Sheets were stained and dirty. Went to the desk and they gave us another room. It was worse than the first room. I had already checked in. I told them we weren’t staying there. She said her manager would have to give a refund on my card. I hope they are honest enough to do it. No way anyone should stay there.
Kendall
Menginap 1 malam pada bulan Desember 2022
6/10 Cukup Baik
Peter
8 Des 2022
Peter
Menginap 1 malam pada bulan Desember 2022
10/10 Sangat Bagus
Amy
10 Nov 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great
Amy
Menginap 1 malam pada bulan November 2022
8/10 Bagus
Olice
5 Nov 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Olice
Menginap 1 malam pada bulan November 2022
10/10 Sangat Bagus
Amy
14 Okt 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great!!
Amy
Menginap 1 malam pada bulan Oktober 2022
10/10 Sangat Bagus
Amy
10 Okt 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything seemed okay to me. Only thing was I got woken up about 2 am with some loud guests but other than that I have no complaints.
Amy
Menginap 1 malam pada bulan Oktober 2022
10/10 Sangat Bagus
joe
Bepergian dalam rombongan
17 Sep 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay there. We appreciated the comfortable beds and were glad for the shampoo, clock, note pad, pen, and hangers which were missing in the hotel we stayed in the previous night.
Tanggapan dari Tuhin Patel, GM pada tanggal 1 Sep 2022
Thank you Andrew for staying with us and for your fair and honest review. We really appreciate your business.
10/10 Sangat Bagus
Stacy
15 Agu 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was affordable, comfortable, and clean
Stacy
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari t pada tanggal 1 Sep 2022
Thank you Stacy for staying with us and for your fair and honest review. We really appreciate your business.
4/10 Buruk
Cheri
Bepergian bersama keluarga dan anak
8 Agu 2022
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The housekeeping staff were wonderful! The property has closed its pool, and apparently do not intend to reopen. The sites that assist with booking should know that they don’t allow the pool to be used & that pets are not free to stay. When I booked this 1 reason we chose this location was the advertised pet friendly and there was no mention of additional charges for pets. However, they billed me an additional $200 for our pets.
Cheri
Menginap 8 malam pada bulan Juli 2022
Tanggapan dari Tuhin Patel, GM pada tanggal 10 Agu 2022
I'm so sorry to hear that you were not made aware of our pool being permanently closed. We do accept pets with pet fees.
6/10 Cukup Baik
Debbi
Bepergian bersama keluarga
4 Agu 2022
Disukai: Staf & layanan
It is fine for a quick over night stop. Happy it was clean!
Debbi
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Tuhin Patel, GM pada tanggal 10 Agu 2022
Thank you for staying with us. We appreciate your business and feedback.
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Benjamin
Menginap 3 malam pada bulan Juni 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
4 Jun 2021
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Muy buena atencion de la recepcionista, Las habitaciones sucias, Las camas mal tendidas y sabanas manchadas, Piscina cubierta con una lona, fuera de servicio y no habia desayuno. tube que cancelar las habitaciones y buscar otro hotel.
Traveler terverifikasi
Menginap 2 malam pada bulan Mei 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
27 Mei 2021
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely nothing to like ..if was dirty...bugs flying in room...no breakfast as stated
I have stayed there before and was not pleased with service or rooms. This time was much better due to the remodeling. I will stay there on my next trip.
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stacey
Menginap 4 malam pada bulan April 2021
2/10 Sangat Buruk
Destiny
26 Mar 2021
Destiny
Menginap 1 malam pada bulan Maret 2021
2/10 Sangat Buruk
katelyn
23 Mar 2021
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
WORST PLACE EVER
roaches!! dirty walls, dirty bed sheets, terrible unprofessional service. hated it. actually left as soon as i got there without a refund bc it was so nasty.
katelyn
Menginap 1 malam pada bulan Maret 2021
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
21 Mar 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good But no soap or shampoo had to go to the office
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2021
4/10 Buruk
Traveler terverifikasi
14 Mar 2021
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Location was excellent for my travels . Room was dirty . Trash behind the bed !! Stains and cigarette holes in linen . Water pressure was great and plenty of hot water . Towels were very clean and white .
Some lights were broken and didnt work .
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2021
4/10 Buruk
ThiccVicc, Nashville, TN
Bepergian dalam rombongan, Traveler bisnis
7 Des 2020
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
First room had one of the drawers ripped off the cabinet and the TV didn’t work.
They moved us next door to another room and there was a dead roach in the bathtub and the toilet didn’t work well at all. Staff was very kind and helpful though. I wouldn’t stay there again though. The roach was too much... these were also supposedly just remodeled also. They didn’t do a great job remodeling...