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"Absolutely enjoyed being tucked away, up in the jungles, overlooking the Ayung River. The service and the staff were truly amazing. I loved the option to take the free shuttle into the city center daily. I also enjoyed the food!! They had great prices that were comparable based on what you ordered!! I spent my birthday dinner at the resort for their sea food special as well as the traditional dance!! The live music & food was great! Free breakfast options are yummy… I stayed 5 days and would definitely come back!! Thank you to everyone who made my 39th birthday, a great solo trip!! "

"The pictures don’t do this place justice. It’s a beautiful serene hotel in the heart of the rainforest. Our villa had an infinity pool which was beautiful and the outdoor hotel infinity pools were also phenomenal. We couldn’t get into the spa as it was booked out but that would have been excellent too. We had an amazing time at this resort and the service was phenomenal. "

"excellent breakfast, extreamly kind and helpful staff."

"Excellent service "

"Nice and friendly staff very helpful "

"The premises is tired , could do with a make over , need to wait 15 min in room for hot water , staff pleasent, need training over all "

"Great service! Great staff amazing pool. Really good dinner and breakfast"

"Room with pool view was lovely. Very quiet area. Rooms really large and beds were so comfy. I could not fault this hotel. Would stay here again and recommend it to friends and family. Only thing is that there were restaurants across road and you could not access them across the busy hiway. These restaurants should have service from Grand Palace to their restaurants. Could not order taxi for 200 m ride. It would benefit these restaurants as they were really good."

"The resort was beautiful. The staff were very friendly and helpful and the food was great. There were several walkable restaurants nearby and a laundry as well. Only comment was that they did not resupply pool towels throughout the day so you had to go and request one. "