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Hotel Palace Sendai

2.5 star property
Travelers navigate the city with ease from this strategically located hotel, where helpful staff stand ready at all hours to assist with local recommendations

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Just steps from Tohoku Gakuin University Tsuchitoi Campus, Hotel Palace Sendai offers a practical base for exploring. Guests enjoy luggage storage, elevator access, and a 24-hour front desk team that crafts daily itineraries tailored to individual interests.

Reviews

6.2 out of 10

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
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About this property

Hotel Palace Sendai

  • Hotel located in Miyagino Ward
  • Hotel Palace Sendai provides everything that you need.
  • You'll also find perks such as:
  • A lift, luggage storage and a 24-hour front desk
  • Room features
  • All 64 rooms include comforts, such as air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with bidets and shower/bath combinations
    • Fridges, electric kettles and heating

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APA Hotel Sendai Eki Itsutsubashi
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  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.2 out of 10, Very good, 1,001 reviews
The price is Rp793.624
Rp960.218 total
31 May - 1 Jun
APA Hotel Sendai Eki Itsutsubashi
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Palace Sendai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palace Sendai?

This hotel doesn't offer parking.

What time is check-in at Hotel Palace Sendai?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel Palace Sendai?

Checkout is at 10 AM.

Where is Hotel Palace Sendai located?

Located in Miyagino Ward, this hotel is within a 10-minute walk of Sendai Anpanman Children's Museum & Mall, AER Observation Terrace and Jozenji-dori Avenue. Aoba-dori Avenue and Sendai City Tourist Information Center are also within 15 minutes. Hirose-dori Station is 12 minutes by foot and Kotodai-Koen Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.2

5.8

Cleanliness

5.4

Location

6.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 5 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

Reviews

Verified

4/10 Poor

Kuniaki

Disliked: Amenities, property conditions & facilities
バスがトイレと同室で狭く、トイレ機能スイッチを間違って押してしまう。 洗浄用ノズル洗浄のスイッチをバスに入るため通って、お尻で押してしまい酷い目にあった。
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

fumiya

Liked: Cleanliness, staff & service, property conditions & facilities
綺麗だったとてもよかって
Stayed 1 night in Oct 2022
Verified

6/10 Okay

HIROMI

Disliked: Room comfort

格安で駅歩10分

建物は新しくないが、ベッドなどは清潔で、アメニティも揃っている。お湯の出もよかった。無料のWi-Fiも快適だった。フロントも丁寧な対応だった。線路の脇なので、線路側の部屋だと、新幹線・在来線の音が気になる。駐車場は新幹線高架下で1日1000円で停められる。
Stayed 2 nights in Mar 2021
Verified

4/10 Poor

Ryuichirou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

過去最低でした。

トイレの便座が小さい。 トイレットペーパーのフォルダーが縦型だから、使いにくい。 コンセントの差し込み口が圧倒的に少ない。 部屋に髭剃りも無い。ミネラルウォーター等のサービスも無い。駅から遠い。 お風呂の温度調整が面倒。空調の温度調整が出来ない。領収書の準備が遅い上に、金額が間違えている。
Stayed 1 night in Mar 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

個人的な意見と感想

口コミなどを見ず値段の安さで決めました。が、口コミを見るべきでした。 まずエレベーターを降りた際には雨漏りもしていてタオルやバケツが敷いてありました。部屋の中のエアコンは自分で温度設定など出来ず部屋も薄暗く、置いてあるテーブルや椅子に劣化を感じます。なんと言ってもTVのサイズに驚きです。ユニットバスも狭く長時間の移動で疲れた体を休めるには、いくらかプラスし違う所にすればよかったと思い余計に疲れてしまいました。
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

ksg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
私は過剰な綺麗さや設備は求めていなく、最低限きちんとしていていればよいし、駅から徒歩圏内だし何より宿泊料金も安いので最高でした。 線路沿いですが、音とか気になる程のボリュームでもないですし、安眠できます。 また機会あったら候補のホテルです。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Short distance to railway station. The room is ok. Did not try other facilities.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Tse Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還不錯

房間雖小， 該有的還是都有， 職員親切， 離仙台車站稍遠， 整體滿舒服的～
Stayed 5 nights in Dec 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness

清潔感なし

シャワーカーテンは臭いし、排水口には前の方の髪の毛が残ってて… 清潔感はありません 安いから仕方ないの問題ではない
Stayed 4 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

宿泊した感想

1.ユニットバスが、ちょっと小さい体をぶつけてしまいました。 2.お湯・水の出る量のバランスが悪い為湯が非常に熱い。 3.道路に面しているので車の音がちょっと気に障る 4.室内は、まあまあ良いかと思いました。
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
小雨の中を歩いて行くには、少し面倒な距離でしたが、がまんできない距離でもないぎりぎりの距離か。 （５０文字以上の体験談の要求が必須とは少し乱暴かと思います）
Stayed 1 night in Aug 2018
Verified

8/10 Good

KOUJI

Stayed 1 night in Oct 2022
Verified

8/10 Good

TAKUYA

Stayed 1 night in Oct 2022
Verified

6/10 Okay

キムラマドカ

Stayed 1 night in Jun 2022
Verified

2/10 Terrible

TAKAKO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Verified

8/10 Good

PINYU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018