Sentul hotel guide. Shangri-La Hotels and Resorts hotel in Sentul, Kuala Lumpur

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From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone

Excellent brand new hotel in an excellent area of KL.

Great location, close to the MRT and LRT lines and the Petronas Towers. Located in a shopping mall this allows easy access to shopping under one roof. Fantastic for a weekend break in this amazing city.

Excellent features, lovely hotel, amazing staff, great value!

I would call this Hyatt a true 5 star hotel. Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.

3 night stay before our trip to Thailand. Very impressive hotel so we are booking for our return 4 nights before travelling back to uk. Staff are so welcoming and friendly, rooms great and breakfast was amazing

Great location and hotel

Helpful and friendly staff. Great outdoor pool.

A fantastic view of the Patronas Towers and the excellent evening entertainment and food served in the Sky Bar.

Beautiful hotel. Pool area was stunning. Staff incredibly helpful and beautiful rooms. I would love to stay here again.

The hotel was great. Breakfast had excellent choices for everyone, we stayed 4 nights and had different items every day. Location suited us very well, next to main Chinatown area, plenty of restaurants, though mostly chinese of course! Walked to some sights, and Grab very reasonable to get around further. We'd recommend, and definitely stay again.

Staff very attentive 👏

Lovely hotel and really friendly staff. The only downside was the poor view out of the hotel window.

EQ Kuala Lumpur was a fantastic hotel for our stay in the city. The place was immaculate and the staff were incredibly friendly and helpful. It's location is really good for the center of town and easy to access tourist spots. Our room was spacious and clean, with a lovely view and comfy bed. The breakfast was great and had loads of options. We also had lovely room service and enjoyed drinks at the amazing Sky51 bar, which guests can access too. Thank you!

This new SOFITEL is great deal at around 100 usd per night. I loved that understated style and the very friendly hotel staff. Very nice room, great bed, great bath tub and it is always nice with a Nespresso machine in room. Nice pool and I can’t wait to the pool bar opens soon. The location is a bit off, but some quite nice restaurants in the complex next door. I had a great meal at Soleil and Belgian beers. I hope to be back soon!

Very comfortable hotel right in the thick of KL but calm and relaxed as soon as you walk into the lobby. Great staff - they changed my room without a question when I asked if I could have a different view

What an amazing place to stay in the city of Kuala Lumpur! The staff are wonderful and nothing is too much trouble, the hotel is super clean and tidy and well located to be within walking distance to the Towers and train stations. The hotel restaurant is a really lovely place to sit and enjoy a meal or coffee overlooking views of the city below. Would recommend this place to anyone visiting KL for business or leisure !

Every thing I liked except pillows choices didn’t meet my requirements. I prefer thinner pillows rather than bulky.