Pemandangan dari properti

Ulasan untuk Hotel Senne

3 out of 5
Hotel Senne
533 Nonhyeon-ro, Gangnam-gu, Seoul

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 14 dari 34 ulasan" "
Penilaian 8 - Bagus. 12 dari 34 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 34 ulasan" "
Penilaian 4 - Buruk. 1 dari 34 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 34 ulasan" "

7,8/10

Kebersihan

8,2/10

Staf & layanan

7,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

영배

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
숙박비도 저렴하고 조용하며 도보로 이동이 가능해서 너무 만족합니다.
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

KANAE

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan
部屋にお財布を忘れてしまったのですが、その際のメイキングでお金を盗まれました... もちろん忘れていってしまったわたしが悪いですが、その後のフロントでの対応も悪く、非常に悲しい旅になりました。 貴重品BOXも無かったです。 もう二度と行きません...
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Jun pada tanggal 22 Jun 2023
KANAEさんまず、当ホテルで不愉快な経験を経験したことについて、遅くとも心からお詫び申し上げます。もっと私たちのスタッフが応対を上手にしなければならなかったが、そうではなかったようです。もし失われた財布に特徴でもありますよね? まず、当方でもう一度探してみましょう。もう一度心からお詫び申し上げます

2/10 Sangat Buruk

Jaeheon

Tidak Disukai: Kebersihan, fasilitas
Not clean
Menginap 1 malam pada bulan April 2023

2/10 Sangat Buruk

Stephen, Old Tappan

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I am a frequent traveler and I have stayed in all kinds of hotels in many parts of the world. This is one of the worst hotels I've ever experienced. Generally hotels in Seoul are nice, clean and cost effective, but NOT this one. Avoid it at all cost, though their competitive price and heavily photoshopped pictures may look tempting. * Water pressure is not bad, but sometimes hot water would run out in the middle of a shower. * The building must have been OK (not great for sure) when it was first built, but it was NOT well maintained. * Towels are so worn out, I had to procure my own hand towel during my stay. I even left hefty tips to have nice bath towels, but I didn't get any. Some towels are not even worthy of wiping floors with. I gave up on getting decent bath towel, and used hand towels after shower. * Sewer smell kept creeping up into the room. So did cigarette smell from other rooms. Completely disgusting. * I could hear lots of noise from other rooms. Street noise level was high, as windows were not well insulated. * Bed sheets were horrible on some days. Many times, it was so rough and worn out, I asked the staff to change the bed sheet in the middle of the night. When the staff brought a new one, it had many holes on it. He brought another one, and when he opened it up, there was a big hair ball in it. Unbelievable. * Outside line is turned off on the telephone. * They turned off room temperature control. Either too cold or too hot.
Menginap 18 malam pada bulan Februari 2023
Tanggapan dari Jun pada tanggal 22 Feb 2023
We are terribly sorry for your unpleasant experience with our hotel. We will reflect your valued opinion on our operation.

8/10 Bagus

Yoonbi

Menginap 1 malam pada bulan Januari 2023

6/10 Cukup Baik

GWANG YEONG

Disukai: Kebersihan, staf & layanan
Neighbor rooms noise
Menginap 3 malam pada bulan April 2022

10/10 Sangat Bagus

SUNYOUNG

Menginap 1 malam pada bulan April 2022

6/10 Cukup Baik

SUNYOUNG

Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Front pada tanggal 23 Apr 2022
이용해주셔서 감사합니다.

10/10 Sangat Bagus

SUNYOUNG

Traveler bisnis
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2022

8/10 Bagus

Christina, Yelm

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2021

8/10 Bagus

NAMHYUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
좋았습니다
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari 호텔 세느 프론트 pada tanggal 5 Jul 2021
소중한 후기 감사합니다. ^^

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall amazing stay!
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Front pada tanggal 5 Jul 2021
Thank you. I look forward to your next visit.

10/10 Sangat Bagus

HEUNGGU

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2021

8/10 Bagus

Ji young

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2021

2/10 Sangat Buruk

Kyumun

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2020

10/10 Sangat Bagus

SANGSOO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
굿굿굿
깔끔하고 좋앗습니다. 삶은계란 컵라면 공짜 다음에도 갈예정입니다.
Menginap 1 malam pada bulan November 2020
Tanggapan dari 호텔 세느 프론트 pada tanggal 5 Nov 2020
이용해주셔서 감사합니다. ^^

10/10 Sangat Bagus

heo, NY

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
쇼파 밑에 언제있었는지 모르는 담배가 나왔습니다.이외에 나머지 서비스나 위치가 너무 좋았습니다.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari 강 형준 pada tanggal 3 Feb 2020
안녕하세요 고객님 불편을 끼쳐 드린점 송구 스럽게 생각 합니다. 앞으로 더욱더 객실 환경에 신경 쓰도록 하겠습니다,

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Couple stay
The bathtub needs more cleaning. The temperature was confusing to use. Front desk was fast and efficient. The room was clean overall and the bed was comfortable. Decent view and window is small but not bad
Menginap 1 malam pada bulan November 2019
Tanggapan dari Jun Kang pada tanggal 3 Des 2019
Thanks for your input. We will try to improve our services based on your feedbacks.

4/10 Buruk

jisu

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2019
Tanggapan dari 호텔세느 pada tanggal 3 Des 2019
고객님 만족을 드리지 못한 점 죄송합니다. 좀 더 노력해서 고객님이 만족하실 수 있는 호텔세느가 되겠습니다.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I recommend this hotel for city getaway or business trip in Gangnam area. Great location with walk-in distance bus station, lots of restaurants and cafes, stores, etc. If you bring a vehicle, you will need to do machine parking because there is no parking space. The room I got was non-smoking, but I could smell smoking, so I request room change. All in all, it was a good stay considering the reasonable price and staff and maid service, and location.
Menginap 5 malam pada bulan Oktober 2019
Tanggapan dari Jun Kang pada tanggal 21 Nov 2019
Thank you for choosing our Hotel Senne. We are glad to hear that you enjoyed your pleasant stay during the visit. We will do our best for providing a pleasant experience for our guests. THanks

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
干净,简单,清爽,房间人小适中
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari 이영 pada tanggal 7 Nov 2019
感谢您的好评! 欢迎下次光临!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari front pada tanggal 29 Nov 2019
소중한 후기 감사합니다.

8/10 Bagus

Jae Win

Disukai: Kebersihan, kondisi & fasilitas properti
아래 층은 바로 옆에 도로가 지나고 있어 차량 소음이 조금 거슬립니다.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari 호텔세느 pada tanggal 24 Okt 2019
고객님 저희 호텔세느를 이용해 주셔서 감사드립니다. 도로변에 면해서있어 이용편이성은 있으나 차량소음으로 불편을 끼쳐드려서 죄송합니다. 친절과 청결 등 더 나은 서비스로 보답하겠습니다!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
자주 이용하는곳이고 직원들도 정말 친절한데, 이번에 묵었을때는 욕조청소가 제대로 안되어 있어서 긴머리카락등이 있더군요. 그점이 아쉬웠습니다. 그외에는 대만족입니다.
Menginap 1 malam pada bulan September 2019
Tanggapan dari 강형준 pada tanggal 2 Okt 2019
고객님 불편을 끼쳐 드려서 죄송 합니다. 앞으로 좀더 쾌적한 환경에서 모실 수 있도록 최선을 다하겠습니다

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari 호텔세느 프론트 pada tanggal 3 Okt 2019
고객님 먼저 이용해 주셔서 감사드립니다. 그리고 욕조청소 미흡한 부분에 대해서는 대단히 죄송합니다. 다시 한 번 저희 청소팀에 내용 공유하고 다시는 그런 일이 없도록 노력하겠습니다. 항상 청결과 친절로 만족하실 수 있는 호텔세느가 되겠습니다. 또 이용 부탁드리겠습니다.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
房間非常舒適
酒店最近驛三站6號出口,如有行李,建議行有升降機的4號出口。酒店房間寬敞,燈光充足,花洒水壓夠,暖氣温度適中,床舖亦舒適。惟美中不足之處是附近餐廳不多,要行到接近江南站才有更多選擇。
Menginap 2 malam pada bulan April 2019
Tanggapan dari 김은경 pada tanggal 10 Jun 2019
谢谢您使用我们酒店。 虽然周边有很多餐厅,但是江南站周边更加繁华,所以选择餐厅一定很有意思。 与江南站5分钟车程,使用方便。 如果有机会的话,请再利用一下。

10/10 Sangat Bagus

Avelynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly and helpful staffs.
Friendly and helpful staffs. Because we have meeting to attend, the hotel staffs was very kind to allow us to check in early and late check out without extra charges. They even help us to call for taxi. The rooms are clean, beds are comfortable, separate toilet with high technology bidet and shower area with bath tub.
Menginap 3 malam pada bulan Maret 2019
Tanggapan dari Hyung Jun Kang pada tanggal 20 Mar 2019
Thank You for choosing hotel senne. We are very glad to hear that you enjoyed your stay at our hotel. We, Hotel Senne, try our best to suit your needs, Please revisit us upon your next visit in Seoul. Thanks.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2018
Tanggapan dari hotelsenne pada tanggal 5 Jan 2019
Thank you for using our hotel.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
좋았습니다
역에서 조금 걸어야하는 것 빼고는 좋았어요!
Menginap 1 malam pada bulan November 2018
Tanggapan dari 호텔 세느 운영팀 pada tanggal 15 Nov 2018
고객님 이용해주셔서 감사드립니다^^ 역삼역과 언주역에서 도보 5분 정도 걸리십니다. 최상의 룸 컨디션을 만들기 위해 항상 노력하는 호텔세느가 되겠습니다. 또 이용 부탁드리겠습니다^^

10/10 Sangat Bagus

Sergio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari 호텔세느 김은경 pada tanggal 9 Nov 2018
고객님 저희 호텔세느를 이용해 주셔서 감사드립니다^^ 항상 쾌적한 환경을 만들도록 노력하겠습니다. 또 이용 부탁드리겠습니다^^

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ロケーションは少し駅から歩くので大変でした。部屋はとても綺麗で、窓の近くのライトがおしゃれで可愛かったです。
Menginap 3 malam pada bulan Oktober 2018
Tanggapan dari 金銀京 pada tanggal 1 Nov 2018
お客様、ご利用いただき真にありがとうございます。常に快適な環境で寛ぐことができるよう頑張りますので、またのご利用お願いします^^

6/10 Cukup Baik

Youngjun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Boutique motel.
Clean but it is boutique motel. Not the hotel that I expect.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari 호텔 세느 운영팀 pada tanggal 17 Okt 2018
Thanks for visiting our hotel senne. We regret that we could not meet your expectation . We will try our best to suit our customers needs. Thanks

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
방음이 안되는것빼고는 좋았습니다
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari 호텔 세느 운영팀 pada tanggal 8 Okt 2018
안녕하세요 고객님. 소음문제로 불편을 끼쳐 드린 점 죄송스럽게 생각합니다. 저희 호텔 세느는 앞으로도 고객님들께서 쾌적한 환경에서 투숙하실 수 있도록 최선을 다하도록 하겠습니다. 지적해 주신 부분은 저희도 보완하도록 노력 하겠습니다. 감사 합니다.

10/10 Sangat Bagus

Tanner

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing hotel next to Gangnam area
An absolutely fantastic hotel even at the last minute price. Clean room, everything worked fine and check-in was pretty hassle free. If I ever came back to Seoul I would absolutely stay here again.
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari Hotel Senne pada tanggal 30 Okt 2018
We are very happy to hear that you enjoyed your stay in our hotel. We hope to see you soon at our hotel again. Thanks.