Serangan hotel guide. Hotels & Preference hotel in Serangan, Denpasar

"Great location, Lovely staff, Clean rooms.. Will go back definitely."

"We stayed here for one night and had a nice experience. The hotel was comfortable and overall a good option for a short stay in Bali."

"Great hotel, close to the airport with lovely staff and a nice swimming pool. Breakfast was delicious also."

"I had a fabulous stay at Merusaka. The staff were warm, attentive, and genuinely lovely throughout. My room was beautiful, and housekeeping did an excellent job keeping everything spotless each day. I really appreciated the option of an à la carte breakfast — the food was freshly prepared and the setting felt calm and relaxed. In contrast, the main buffet restaurant was quite crowded, and the variety and quality didn’t quite meet expectations. There were also a noticeable number of flies around the food. That aside, the grounds are stunning and the resort offers a great range of facilities, making it an overall enjoyable stay."

"Had a great stay at this really nice hotel. Food was great, especially the breakfast buffet. Staff all very friendly and helpful."

"Nice pool with a ocean veiw on the 4th floor. Nice breakfast with plenty of variety. Actually control planes was straight forward and easy to use. The staff was very kind and helpful. Checked in at 3am and was fine(did give notice about this before hand) Nice shuttle to the airport smooth and quick. Lots of family's not the quietest place but ive been to many louder places for sure. Solo traveler good sized room"

"This place is UNBELIEVABLE. The best hotel I have ever stayed at. The staff was amazing. Top tier service. I also got a massage and a facial at their spa. I felt like I came out a whole new person. I definitely will stay here again and again when I come back to bali"

"Over all the properly was very good, very nice breakfast & beautiful pools. Check-in was horrible, we had 3 rooms one was available 1h before Check-in the second room I had to chase up and we checked in 30min past the check-in time. The third room wasn't available until 2.5h past the check-in time without any explanation. I had to ask for the management to explain what had happened without any explanation he extended checkout time for that room by 3h and organised a transfer to our next hotel. Majority of the staff on the floor was very helpful and good but not the check-in stuff. They need to improve the communication skills to the guests as specialy when guests pay top dollar for the stay."

"Beach is great, plenty of comfy loungers and plenty of shade. Our one-bedroom suite was beautifully clean and comfortable, though a bit un-resorty being directly off the hotel lobby. Breakfast outrageously good. Excellent beachside restaurant. Reason I’m not giving 5 stars is because of the incessant construction noise of pneumatic drilling and power-cutting next to the beach, **every** day. I don’t appreciate hotels doing substantial construction, other than basic urgent repairs, while paying guests are present. People think carefully about where to stay for their precious days of relaxation on holiday — they don’t come for power tools. The pools are currently a very weird layout — I don’t understand why the adults-only area seems to be a small portion (the shallower side) of a small pool closest to the reception. Then the pool bar is in a different section immediately at the bottom of the children’s slide (!). There seems to be major new construction work (in addition to the beach-adjacent construction) happening to an area next to the pool, so I really hope they’re expanding the adults-only section and creating some logic to the layout. Our room’s aircon was limited to 22 degrees at coolest (communal controlled-temperature air). We wish we’d taken a smaller room at the Laguna next door — the pools and landscaping there are not just a bit better but on a totally different world-class level. Westin pool area isn’t an appealing place to chill out."