Search Hotels Near Shambrook Lake, Lac Le Jeune

"Disappointing breakfast. We were looking forward to making waffles but the waffle makers had been turned off. We didn't realize it until we had a horrible mess and no attendant to help. 😭"

"I liked that they had a bathtub in the room, although it was old and uncomfortable"

"Was a quick stop on a road trip."

"Hot tub was too hot "

"It was great "

"The front desk clerk was very kind and friendly. We had two double beds and two couches. The couches were very dirty and need to be cleaned. The beds were quite comfortable. We kept our shoes on as the floor has seen better days. Very limited parking. "

"Noisy from people above, small bathroom, tub did not drain, room was hot, did not fiqure out how to get air conditioning to work til morning,"

"Loved the breakfast 😋"

"There is maybe a change in owner or management because things are very uneven. High-end bedding and robes, nice entrance and gardeners hard at work, but: they had no portable water, but didn’t tell us that until AFTER we booked and paid; our room reeked (musty? mould?), two chairs were visibly very dirty and looked like from a construction zone, and the exterior pane of a double glazed window was broken. Not sure if the mould smell was from the walls or the obvious mould growing in the window. Hot room with no air conditioning. No chance of opening curtains for the view or be incinerated. The tub tap was dramatically ancient and after running a few minutes, still no hot water. After heading out in my bath robe, I was told to run it for 7-8 minutes. Seriously? Some of this could have been overlooked if they acted like they cared about our experience. Why put us in that room if it sucks and you are not fully booked (as we were told)? Are all rooms like that? We tried to have dinner but they wouldn’t let us sit in an area with a nice view as they were saving it for their Mother’s Day breakfast crowd. We opted for the lounge and waited over an hour for our food. These things can happen but we were clearly starving; throw us a breadstick or something! All of these (or some of them) could be forgiven if there was some impression that they cared, but taken together it really felt to us like the customers were in the way of their reinvention (if that explains the unevenness)."