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Ulasan untuk Hyatt On The Bund

5 out of 5
Hyatt On The Bund
199 Huang Pu Road, Shanghai, Shanghai

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 433 dari 834 ulasan" "
Penilaian 8 - Bagus. 250 dari 834 ulasan" "
Penilaian 6 - Cukup Baik. 86 dari 834 ulasan" "
Penilaian 4 - Buruk. 45 dari 834 ulasan" "
Penilaian 2 - Sangat Buruk. 20 dari 834 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

HYUN SANG

Menginap 2 malam pada bulan Desember 2022

8/10 Bagus

YONGKI

Menginap 1 malam pada bulan September 2022

4/10 Buruk

david

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Disappointing
We had to move rooms twice because the rooms were dirty. The first room the carpets/floor hadn't been cleaned, there was crumbs of food all over the floor and on the chair within the room. We informed the front desk, who were actually very good, and were told it would be cleaned by the time we were back from a walk. It hadn't been cleaned some 5 hours later so they move us. The second room was the same but also had hair in the sink and bath where the room hadn't been cleaned. Again, I complained and 45 mins later they moved us. The last room was good but the air-conditioning was not good enough considering the current temperature in Shanghai. I guess they use power saving at night to reduce their costs and so during the night is got warmer and warmer till around 7 when it started to feel cooler again. Overall, the hotel is tired and in need of renovation. I would say it's not worth the money it cost.
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Gunnhild A R.

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022

8/10 Bagus

Kevin

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2022

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
The view of the bund from the room was amazing. However, the room definitely need a new coat of paint and update the switches.
Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Poor service great facilities, views and location
Service was quite poor from the door. My family had 5 large suitcases and some bags but we waited for a while for a bellboy or any staff at the entrance of the hotel. Had to go in and ask the person checking temperature to help and bring a trolley as well. Later, one of the staff came to help luckily but did not expect this from a five star hotel since every other hotel we have been in SH or else where had great luggage service. I told the staff at reception about the luggage situation and was totally ignored. The only saving grace was the view of the bund, the bar and the facilities: swimming pool and hot tub. Staff at the fitness facilities were super friendly.
Menginap 1 malam pada bulan Agustus 2021

8/10 Bagus

YONGHOON

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2021

8/10 Bagus

Glenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
fab location
The location of this hotel is fabulous. The Bund lies before you and you have easy access to restaurants and sceinic spots.
Menginap 2 malam pada bulan Oktober 2021

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooftop bar was great.
Menginap 1 malam pada bulan September 2021

8/10 Bagus

Francesco Paolo

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Trevor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hot spot but is it too hot?
Hotel with fabulous views, great restaurant with Sunday champagne brunch and excellent club service. My only complaint is that the ac in restaurants and club lounge is poor- a much mentioned complaint so I’m surprised still not rectified.
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
お風呂が日式だったのが感動しました。ただ、カビも目立つため、もう少し清掃に力を入れて頂きたいです。 クラブラウンジは、お料理がとても美味しく大満足でした！また利用したいです。
Menginap 1 malam pada bulan Juli 2021

10/10 Sangat Bagus

SUNG YUP

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
전체적으로 좋았으나, 확실히 시설은 좀 낡은 느낌이었다. 직원들은 대체적으로 친절한 편이었다.
Menginap 1 malam pada bulan April 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unfortunately, there is a construction project going on right in front of the hotel. Other than that, everything was great.
Menginap 1 malam pada bulan April 2021

10/10 Sangat Bagus

jihyun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2021

10/10 Sangat Bagus

Palanisamy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2021

10/10 Sangat Bagus

HWANGPYO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
만족!
서비스는 아주 좋았으나 조식은 기대만큼은 아니었어요. 수영장 사우나 시설 만족합니다. 추가 요즘내고 3층 조식 이용하시는걸 추천합니다
Menginap 1 malam pada bulan Februari 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We spent the new year eve there and enjoyed a decent night, with free parking provided on site.
Menginap 1 malam pada bulan Desember 2020

10/10 Sangat Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful views, petty issues, worth the price
The view was beautiful although the shape of the building allows you to view inside other guests rooms and them yours. The bed was comfortable and clean. Bathroom was clean and beautiful. The carpet, chair and other decor were in need of a good cleaning or replace them to update. The room temperature was very warm. We tried to turn the heat down and off, but it was very warm all night. Hotel bar is has an amazing view with many cocktails choices and a short list of food options. The pool and locker rooms were bright, beautiful and spacious, but you must have a swim cap or purchase one for 120rmb.
Menginap 1 malam pada bulan Desember 2020

8/10 Bagus

Trillium

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice but too hot
Great views from many rooms but our had construction going on below. The Vue bar upstairs is lovely. The room was extremely hot and even after calling there was nothing they could do.
Menginap 1 malam pada bulan Desember 2020

8/10 Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2020

8/10 Bagus

YANGHEANG

Menginap 3 malam pada bulan Oktober 2020

6/10 Cukup Baik

Tsz lok

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2020

4/10 Buruk

Tsz lok

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Waldo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Menginap 1 malam pada bulan September 2020

2/10 Sangat Buruk

Wilson

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2020

8/10 Bagus

Marek

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Masahiro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
眺望がgood!!
シティービューの部屋を選びましたが、外滩の眺めが見える眺望の良い部屋でした。また、ルーフトップバーからは浦东の摩天楼と外滩が一望できます。宿泊客は入場料無料なので、昼と夜の2回行って景色を楽しむのも良いと思います。1点、エレベーターはルームカードをタッチして乗ることになっていますが、4機並んでいるエレベーターの方は、ルームカードをタッチしてボタンを押してもすぐに消えて反応しませんでした。ルームカードを変えてもらっても同じ現象が起きたので、エレベーターのほうに問題があるかもしれません。
Menginap 1 malam pada bulan Agustus 2020

8/10 Bagus

Atsushi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Marketing Team pada tanggal 17 Agu 2020
Dear guest, thank you very much for making comments about your recent stay at Hyatt on the Bund. Your positive feedback regarding your stay experience is definitely of greatest reward thus we have thus shared your comments amongst our team. We are certain that your compliments will encourage and motivate our team to go further. Look forward to welcoming you back at Hyatt on the Bund in the near future. -- Kind regards, Hyatt on the Bund

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
did the trick
Good room for the price but not over the top fancy. Amenities on site are great. Location is good also. Breakfast hits. Rooftop lounge is a winner.
Menginap 2 malam pada bulan Juli 2020
Tanggapan dari Marketing Team pada tanggal 17 Agu 2020
Dear guest, thank you very much for making comments about your recent stay at Hyatt on the Bund. Your positive feedback regarding your stay experience is definitely of greatest reward thus we have thus shared your comments amongst our team. We are certain that your compliments will encourage and motivate our team to go further. Look forward to welcoming you back at Hyatt on the Bund in the near future. -- Kind regards, Hyatt on the Bund

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Food top - condition needs improvement.
Very good food, breakfast and Happy Hour offerings were delicious, free drinks for Happy Hour if you book club rooms. However, view from the club rooms to the skyline is not the best. Great location. Overall the Hotel needs a deep renovation - mediocre condition of rooms and public areas do not make you feel like 5 stars.
Menginap 2 malam pada bulan Juli 2020
Tanggapan dari Marketing Team pada tanggal 17 Agu 2020
Dear guest, thank you very much for making comments about your recent stay at Hyatt on the Bund. Your positive feedback regarding your stay experience is definitely of greatest reward thus we have thus shared your comments amongst our team. We are certain that your compliments will encourage and motivate our team to go further. Look forward to welcoming you back at Hyatt on the Bund in the near future. -- Kind regards, Hyatt on the Bund

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The view of LJZ, Pearl Tower was nice. Friendly staff. Closer to the subway would have been nice
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Marketing Team pada tanggal 17 Agu 2020
Dear guest, thank you very much for making comments about your recent stay at Hyatt on the Bund. Your positive feedback regarding your stay experience is definitely of greatest reward thus we have thus shared your comments amongst our team. We are certain that your compliments will encourage and motivate our team to go further. Look forward to welcoming you back at Hyatt on the Bund in the near future. -- Kind regards, Hyatt on the Bund

10/10 Sangat Bagus

Stormer, Calgary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Phenomenal view of the Bund from the rooftop bar. Amazing location. Right in the centre of everything! Walking distance to the Bund, major shopping areas and short taxi ride to the beautiful Yu Gardens. The staff was really friendly and helpful. Our room was beautiful! Clean, modern and fabulous views of the Bund!
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Marketing Team pada tanggal 17 Agu 2020
Dear guest, thank you very much for making comments about your recent stay at Hyatt on the Bund. Your positive feedback regarding your stay experience is definitely of greatest reward thus we have thus shared your comments amongst our team. We are certain that your compliments will encourage and motivate our team to go further. Look forward to welcoming you back at Hyatt on the Bund in the near future. -- Kind regards, Hyatt on the Bund

10/10 Sangat Bagus

J-Francois

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2020
Tanggapan dari Marketing Team pada tanggal 17 Agu 2020
Dear guest, thank you very much for making comments about your recent stay at Hyatt on the Bund. Your positive feedback regarding your stay experience is definitely of greatest reward thus we have thus shared your comments amongst our team. We are certain that your compliments will encourage and motivate our team to go further. Look forward to welcoming you back at Hyatt on the Bund in the near future. -- Kind regards, Hyatt on the Bund

8/10 Bagus

he wenyi

Menginap 3 malam pada bulan Juni 2020

2/10 Sangat Buruk

Chad, Canada

Bepergian dalam rombongan, Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Unfortunately staff could not speak English. I was missing laundry from the room. Breakfast area was a problem as they sat us at someone’s supposed reserved table and caused for commotion. Overpriced for the service
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Hyatt on the Bund pada tanggal 14 Feb 2020
Dear Guest, thank you for taking the time to provide feedbacks in terms of your recent stay at Hyatt on the Bund. I have shared your comments with our management team and you can be sure that the action will be taken soon to improve the part which you’ve highlighted. If you have any problems during your stay period, please do not hesitate to contact our guest service team. We are looking forward to seeing you again at Hyatt on the Bund. -- Kind regards, Hyatt on the Bund

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2020

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
다른 곳을 추천드립니다.
뷰는 좋았고 서비스도 너무 좋았지만, 아래가 공사중이어서 29층임에도 밤에 소음때문에 잠들기 어려웠습니다. 그리고 용접 불빛때문에 창문을 열어놓고 잘 수도 없었습니다... 조식도 너무 맛이없어서.. 서비스 빼고는 별로였습니다. 특히 화장실에서 찌린내가 너무 심하게 나서.. 다음엔 다시 안가려구요
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
最上階のバーの雰囲気と景色は最高です。 次回は暖かい時に来ようと思います。 部屋の温度が若干低かったです。 スタバ、コンビニが徒歩3分以内と近くにあるためそれも便利でした。
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Hyatt on the Bund pada tanggal 14 Feb 2020
Dear Guest, thank you for taking the time to provide feedbacks in terms of your recent stay at Hyatt on the Bund. We are so pleasure that you are enjoy the wonderful experience with us. If you have any problems during your stay period, please do not hesitate to contact our guest service team. We are looking forward to seeing you again at Hyatt on the Bund. -- Kind regards, Hyatt on the Bund

10/10 Sangat Bagus

RYOKOJIMA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
3泊しました。とても綺麗で景色もよく、快適でした。 少し気になったところは、次の2点です。 ①窓の汚れが目立った(上海の夜景目的でこのホテルにしたので、少し残念) ②5人での宿泊であったため、2部屋予約し、事前にコネクティングルーム(ジョイントルーム)をお願いし、了承してくれていたが、当日、2部屋の間にあるドアは鍵がかかっていた。(フロントに電話したら対応していただけました) 全体的には、コスパもよく、いいホテルだと思います。
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Hyatt on the Bund pada tanggal 14 Feb 2020
Dear Guest, thank you for taking the time to provide feedbacks in terms of your recent stay at Hyatt on the Bund. We are so pleasure that you are enjoy the wonderful experience with us. If you have any problems during your stay period, please do not hesitate to contact our guest service team. We are looking forward to seeing you again at Hyatt on the Bund. -- Kind regards, Hyatt on the Bund

8/10 Bagus

m.m, 日本

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ハイアットオンザバンドの6階リバービューに宿泊しました。下の階ですが、眺望良く、夜の夜景は本当に最高でした。お部屋の広さ、ベッドのふかふか加減、バスルームも良かったですが、トイレに鍵、ウォシュレットが無いのが残念です… スタッフの対応も良く、片言の英語と翻訳アプリで大体通じます。朝ご飯のビュッフェは、値段は高めですが、種類も多く美味しいので食べる価値ありです。
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Hyatt on the Bund pada tanggal 14 Feb 2020
Dear Guest, thank you for taking the time to provide feedbacks in terms of your recent stay at Hyatt on the Bund. We are so pleasure that you are enjoy the wonderful experience with us. If you have any problems during your stay period, please do not hesitate to contact our guest service team. We are looking forward to seeing you again at Hyatt on the Bund. -- Kind regards, Hyatt on the Bund

10/10 Sangat Bagus

HTanaka, Tokyo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
バンドと浦東の夜景を部屋から一望出来ました。この景色見るだけでも泊まる価値があります。GFの中華も絶品です。また泊まります。
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Hyatt on the Bund pada tanggal 14 Feb 2020
Dear Guest, thank you for taking the time to provide feedbacks in terms of your recent stay at Hyatt on the Bund. We are so pleasure that you are enjoy the wonderful experience with us. If you have any problems during your stay period, please do not hesitate to contact our guest service team. We are looking forward to seeing you again at Hyatt on the Bund. -- Kind regards, Hyatt on the Bund

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
夜チェックインした時、フロントの男性スタッフは大変良い態度でしたが、次の朝にフロントを訪ねた時、女性スタッフの態度は非常に冷たいものでした。
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Hyatt on the Bund pada tanggal 14 Feb 2020
Dear Guest, thank you for taking the time to provide feedbacks in terms of your recent stay at Hyatt on the Bund. I have shared your comments with our management team and you can be sure that the action will be taken soon to improve the part which you’ve highlighted. If you have any problems during your stay period, please do not hesitate to contact our guest service team. We are looking forward to seeing you again at Hyatt on the Bund. -- Kind regards, Hyatt on the Bund

8/10 Bagus

Annie

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Has my recommendation!
Good view of the Bund from our room. Spacious & consistence good services from reception, to room services, restaurants, bell boy, etc. Except amenities in room. Tea & coffee were not replenished. And basis items are not provided unless you request. Housekeeping needs improvement, We check out for a night to travel to Hangzhou but requested to stay in the same rooms which the reception kindly agreed. When we check in one night later, the tea & coffee was not replenish and a plastic bag we left behind accidentally in the coffee making cabinet was not cleared. Otherwise our stay was excellent.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Hyatt on the Bund pada tanggal 13 Jan 2020
Dear Guest, thank you for taking the time to provide feedbacks in terms of your recent stay at Hyatt on the Bund. We are so pleasure that you are enjoy the wonderful experience with us. If you have any problems during your stay period, please do not hesitate to contact our guest service team. We are looking forward to seeing you again at Hyatt on the Bund. -- Kind regards, Hyatt on the Bund

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
최악의 경험
수영장 관리자의 서비스 최악이었음. 희색 옷을 입은 나이드신 아저씨는 이용시간이 지난 것을 이유로 손님들에게 소리를 지르고, 빨리 나가라며 협박에 가까운 제스쳐를 해 댐. 정말 5성 호텔에서는 있을 수 없는 저질의 서비스 수준이었음
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Construction work at the front of the property was an issue, they moved me to a higher floor which was good
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Hyatt on the Bund pada tanggal 2 Jan 2020
Dear Guest, thank you for taking the time to provide feedbacks in terms of your recent stay at Hyatt on the Bund. We are so pleasure that you are enjoy the wonderful experience with us. If you have any problems during your stay period, please do not hesitate to contact our guest service team. We are looking forward to seeing you again at Hyatt on the Bund. -- Kind regards, Hyatt on the Bund

10/10 Sangat Bagus

Teo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019