You know, some people may say staff are rude, but I think we have to come to grips with the Chinese culture. I had a wonderful experience here, the staff were efficient, friendly and I did have a query which they helped and followed through with. We were 3 staying in a 2 bedroom loft, it is plenty spacious, only the bathroom could be more private, the opaque glass don't offer much privacy. Great cafes within 10m and a Family Mart, a mall with a little market is also 20m away. If you dare walk about 1.5km you can get into the suburbs which have awesome authentic chinese food, we enjoyed the dumplings and beef noodle soup alot!