4 kolam renang outdoor, dengan payung kolam renang dan kursi berjemur
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Ulasan untuk Renaissance Sharm El Sheikh Golden View Beach Resort

5 out of 5
Renaissance Sharm El Sheikh Golden View Beach Resort
Om El Sid Hill, Sharm El Sheikh, South Sinai Governorate

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 194 dari 391 ulasan" "
Penilaian 8 - Bagus. 132 dari 391 ulasan" "
Penilaian 6 - Cukup Baik. 29 dari 391 ulasan" "
Penilaian 4 - Buruk. 22 dari 391 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 391 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Simion, garbagnate milanese

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bellissima
Menginap 1 malam pada bulan April 2024
Tanggapan dari S. Elwakeel, Marketing Manager pada tanggal 28 Apr 2024
Grazie per aver dedicato del tempo a pubblicare la tua recensione dettagliata e gentile del tuo soggiorno con noi al Renaissance Sharm Hotel. Siamo felici di sapere che il nostro sito, il nostro staff e i loro servizi hanno soddisfatto le vostre aspettative! Ci riteniamo fortunati ad avere ospiti come voi e siamo lieti che abbiate trascorso una piacevole vacanza. Sperando di potervi ospitare nuovamente e darvi nuovamente la nostra massima assistenza e attenzione.I miei migliori auguri

10/10 Sangat Bagus

Elena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Snorkeling and diving. Riff is good, a lot of interesting fishes. Staff are very friendly and helpful
Menginap 7 malam pada bulan April 2024
Tanggapan dari S. Elwakeel, Marketing Manager pada tanggal 18 Apr 2024
Thank you for taking the time to post your detailed and kind review of your stay with us at the Renaissance Sharm Hotel. We are happy to know that our site, our staff, and their services have met your expectations! We consider ourselves fortunate to have guests like you and are delighted that you had an enjoyable holiday. Hoping to be able to host you again and give you our maximum assistance and attention again.Best Wishes

10/10 Sangat Bagus

Charleen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stay at this hotel was so nice. All of the staff were very friendly, super helpful and they went above and the went above and beyond to make sure that I felt comfortable. The evening restaurant manager organised a birthday cake for me as a surprise. It was so nice. I really appreciated it and it definitely made my birthday special. Thank you to all of staff there at Renaissance.
Tanggapan dari S. Elwakeel, Marketing Manager pada tanggal 23 Jan 2024
Thank you for taking the time to post your detailed and kind review of your stay with us at the Renaissance Sharm Hotel. We are happy to know that our site, our staff, and their services have met your expectations! We consider ourselves fortunate to have guests like you and are delighted that you had an enjoyable holiday. Hoping to be able to host you again and give you our maximum assistance and attention again.Best Wishes

10/10 Sangat Bagus

Orlando, Zürich

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Immer wider gerne😎👌
Menginap 2 malam pada bulan November 2023
Tanggapan dari S. Elwakeel, Marketing Manager pada tanggal 21 Nov 2023
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns im Renaissance Sharm Hotel ausführlich und freundlich zu bewerten. Wir freuen uns, dass unsere Website, unsere Mitarbeiter und ihre Dienstleistungen Ihre Erwartungen erfüllt haben! Wir schätzen uns glücklich, Gäste wie Sie zu haben und freuen uns, dass Sie einen schönen Urlaub hatten. Wir hoffen, Sie wieder bei uns begrüßen zu dürfen und Ihnen wieder unsere maximale Unterstützung und Aufmerksamkeit zu schenken.Beste Wünsche

10/10 Sangat Bagus

Susy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Highly recommended
Tanggapan dari S. Elwakeel, Marketing Manager pada tanggal 19 Nov 2023
Thank you for taking the time to post your detailed and kind review of your stay with us at the Renaissance Sharm Hotel. We are happy to know that our site, our staff, and their services have met your expectations! We consider ourselves fortunate to have guests like you and are delighted that you had an enjoyable holiday. Hoping to be able to host you again and give you our maximum assistance and attention again.Best Wishes

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a beautiful room overlooking the Red Sea. The snorkeling off the pier is amazing. For an all-inclusive, the food was very good and we were well-pleased. Special mention to Ayman in the Coast restuarant, Hesham at the pool bar, our room attendant, Ahmed, and Maikel and Sama in the spa who made our stay extra special.
Menginap 8 malam pada bulan Oktober 2023
Tanggapan dari S. Elwakeel, Marketing Manager pada tanggal 29 Okt 2023
Thank you for taking the time to post your detailed and kind review of your stay with us at the Renaissance Sharm Hotel. We are happy to know that our site, our staff, and their services have met your expectations! We consider ourselves fortunate to have guests like you and are delighted that you had an enjoyable holiday. Hoping to be able to host you again and give you our maximum assistance and attention again.Best Wishes

6/10 Cukup Baik

Mirnes

Bepergian bersama teman
Tout ce qui concerne l’extérieur « piscine, plage, bar de piscine, service de piscine, service de plage.. » incroyable, les gens sont des amours et sont extrêmement serviables. Ce qui concerne le service dans l’hôtel médiocre, les gens sont arrogant, j’ai attendu 2 jours un dentifrice que pour finir j’ai été acheté moi même. J’ai demandé un cendrier le mardi, le vendredi il m’ont donné. L’hôtel en soit et bien, mais la réception ils sont arrogant, ils ont pas de patience si on ne comprend pas… Je recommande uniquement pour la piscine, le reste non je recommande pas.
Menginap 6 malam pada bulan September 2023
Tanggapan dari Sara Elwakeel, Marketing Manager pada tanggal 18 Sep 2023
Nous sommes heureux de savoir que notre Resort a été à la hauteur de vos attentes ! Nous sommes désolés si votre expérience n'a pas été à la hauteur de vos attentes, veuillez accepter nos excuses pour toute situation gênante que vous avez rencontrée. Nous avons partagé vos commentaires avec l'équipe de l'hôtel concernée afin de nous assurer qu'il s'agit d'un problème isolé qui sera corrigé à l'avenir.nous espérons avoir l'occasion d'améliorer votre expérience avec nous chaque fois que vos voyages vous ramèneront à Charm el-Cheikh.Meilleurs vœux.

10/10 Sangat Bagus

Ilaniti

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
tahe stuff were amazing
the beach was far and dry... its far from the hotel it was very upseting
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Marketing Team pada tanggal 4 Sep 2023
Thank you for taking the time to post your kind review of your stay with us at the Renaissance Sharm Hotel. We are happy to know that our site, our staff, and their services have met your expectations! Your comments regarding the beach have been shared with the management team for improvement. We consider ourselves fortunate to have guests like you and are delighted that you had an enjoyable holiday. Hoping to be able to host you again and give you our maximum assistance and attention again.Best Wishes

8/10 Bagus

Lorenzo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice option in Habada area - Sharm El Sheik
It was the 2nd week of a 2 weeks in the Red Sea. Rooms renovated and clean, huge pools. Buffet restaurant that could be improved, nice Italian restaurants and fish restaurant inside the village. Good gym, that could be improved too with more machines. Overall a really nice stay.
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Marketing Team pada tanggal 30 Agu 2023
Thank you for taking the time to post your detailed and kind review of your stay with us at the Renaissance Sharm Hotel. We are happy to know that our site, our staff, and their services have met your expectations! Your comments have been shared with the management team for improvement. We consider ourselves fortunate to have guests like you and are delighted that you had an enjoyable holiday. Hoping to be able to host you again and give you our maximum assistance and attention again.Best Wishes

10/10 Sangat Bagus

ornella

Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari The Marketing Team pada tanggal 18 Sep 2023
Thank you for taking the time to post your kind review of your stay with us at the Renaissance Sharm Hotel. We are happy to know that our site, our staff, and their services have met your expectations! We consider ourselves fortunate to have guests like you and are delighted that you had an enjoyable holiday. Hoping to be able to host you again and give you our maximum assistance and attention again.Best Wishes

4/10 Buruk

kristina

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Marketing Manager pada tanggal 10 Agu 2023
Dear Valuable Guest, Thank you for choosing to stay at the Renaissance Sharm El Sheikh Golden View Beach Resort and for providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for any inconvenience that occurred and caused us to not meet your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 Sangat Bagus

Mahfoud

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We spent our vacation in quiet environment , the Suite is perfect with a beautiful sea view, the management and teams are professional, I recommend it.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Renaissance Marketing Team pada tanggal 22 Jun 2023
Thank you for taking the time to post your detailed and kind review of your stay with us at the Renaissance Sharm Hotel. We are happy to know that our site, our staff, and their services have met your expectations! We consider ourselves fortunate to have guests like you and are delighted that you had an enjoyable holiday. Hoping to be able to host you again and give you our maximum assistance and attention again.Best Wishes

8/10 Bagus

Isaac

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I did´t like that althoug there were no edible water in the room when I asked about a water in the recepction they sent me to the bar where they pretend to cherge me for it.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Renaissance Sharm Team pada tanggal 4 Jun 2023
Thank you for taking the time to post your review and issues of your stay with us at Renaissance Sharm Hotel. We are pleased to know that our resort, team, and respective services have lived up to your expectations, and we have sent your comments regarding drinking water to the management team for improvement. We count ourselves lucky for customers like you. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

10/10 Sangat Bagus

Cicily

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is a great property. The staff was great. if you are a drinker take your own.
Tanggapan dari Renaissance Sharm El Sheikh Team pada tanggal 31 Mei 2023
Thank you for taking the time to post your kind review of your stay with us at Renaissance Sharm Hotel. We are pleased to know that our resort, team, and respective services have lived up to your expectations! Your comments have been shared with the management team for improvement. We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

6/10 Cukup Baik

Nimrod

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
It is economic to stay at the hotel due to the room price. But in comparison to Sharm, it is not the quality of 5 stars. Hotel design is old and view is limited and food is of basic quality.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Marketing Team pada tanggal 19 Apr 2023
Thank you for taking the time to post your kind review on your stay with us at Renaissance Sharm Hotel. We are pleased to know that our Resort, Team, and Respective services have lived up to your expectations! Your comments regarding the Front office staff service have been shared with the management team for improvement. We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

8/10 Bagus

Ruth

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was great !
Menginap 1 malam pada bulan April 2023
Tanggapan dari Sara Elwakeel pada tanggal 19 Apr 2023
Thank you for taking the time to post your kind review of your stay with us at Renaissance Sharm Hotel. We are pleased to know that our resort, team, and respective services have lived up to your expectations! Your comments have been shared with the management team for improvement. We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

10/10 Sangat Bagus

ezeddine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All the stuff super friendly Thanks everyone for the hospitality
Menginap 5 malam pada bulan Maret 2023
Tanggapan dari S.Elwakeel pada tanggal 14 Mar 2023
Thank you for taking the time to post your kind detailed review on your stay with us at Renaissance Sharm Hotel. We are pleased to know that our Resort, Team and The Respective services have lived up to your expectations! Your comments have been shared with the management team for improvement. We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

10/10 Sangat Bagus

Saba

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best hotel in Sharm, the staff starting from the Reception waiters, housekeepers and the drivers are so humble and careful. Food is great the chef Amer and chef Sami could go extra mile with whatever you ask. The rooms are super clean. The beach is Amazing Animation team makes good activities , yoga, volleyball…and they are available whenever you want . I will definitely come back again.
Tanggapan dari S.Elwakeel pada tanggal 14 Mar 2023
Thank you for taking the time to post your kind detailed review on your stay with us at Renaissance Sharm Hotel. We are pleased to know that our Resort, Team and respective services have lived up to your expectations! Your comments have been shared with the management team for improvement. We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

10/10 Sangat Bagus

Tatiana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing hotel, it felt like home, so cozy and the garden so well taken care of. The food was incredible, in all the 3 restaurants, Calamari being the best. The reef is full of fish, just know where to look for them. All in all, awesome vacation, totally recommend the property.
Tanggapan dari S.Elwakeel pada tanggal 14 Mar 2023
Thank you for taking the time to post your kind detailed review on your stay with us at Renaissance Sharm Hotel. We are pleased to know that our resort, team and respective services have lived up to your expectations! Your comments have been shared with the management team for improvement. We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

8/10 Bagus

AYMAN HAZEM

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It very nice place only too much stairs
Menginap 6 malam pada bulan Februari 2023
Tanggapan dari S.Elwakeel pada tanggal 14 Mar 2023
Thank you for taking the time to post your kind detailed review on your stay with us at Renaissance Sharm Hotel. We are pleased to know that our resort, team and respective services have lived up to your expectations! Your comments have been shared with the management team for improvement. We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

10/10 Sangat Bagus

Alain

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nous avons passé un très agréable séjour à l’hôtel Renaissance pour les fêtes de fin d’année . Tout était parfait : les chambres premium vue mer sont très spacieuses ( chambre et salon ) avec une magnifique vue sur la mer rouge . Elles sont dotées de plusieurs équipements dont une machine à laver, un micro ondes ou encore une table à repasser, on pourrait presque vivre là-bas ! Des peignoirs sont également disponibles dans les chambres . Le personnel de l’hôtel est très agréable dont notamment Ahmed au bar. Le manager quant à lui est à l’écoute de ses clients et d’un grand professionnalisme . L’hôtel dispose de plusieurs piscines et d’un accès direct à la mer sur un ponton . Il y a un centre de plongée accolé à l’hôtel ce qui est très appréciable . Il y a également un sauna et un jacuzzi intérieur pour la fin de journée ce qui est très agréable . Le salon de massage est lui aussi professionnel . L’équipe d’animation est au top, notamment Lyra qui fera tout pour que vous passiez un séjour agréable jusqu’à vous accompagner en boîte de nuit avec l’équipe d’animation. Un grand merci à elle . Les buffets sont variés et très bons avec des spécialités locales et des poissons entiers . L’hôtel est très bien entretenu et les chambres sont très propres , le personnel est lui aussi très compétent . Des animations sont assurés tous les soirs avec des intervenants externes de qualité .

10/10 Sangat Bagus

Laeth Ali

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect

8/10 Bagus

Roxane

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Le personnel

6/10 Cukup Baik

Denise, ALLENTOWN

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is very difficult to arrange the transportation -- should establish text or other app instead of making CALLS to every restaurant, in room, SPA, etc. It is not accessible for people with hearing loss. I had to rely on other staff who happened in the area -- I had to walk and look for them to make CALLS for me. That reduced me to very limited independence and ability to get around.
Menginap 2 malam pada bulan Oktober 2022

8/10 Bagus

Marcia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente
Ótimo hotel
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

FERNANDO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sem defeitos! Maravilhoso!
Hotel 5 estrelas! Buffet de café da manhã completíssimo e jantares idem. Quartos novos, banheiros amplos. Wi-fi funcionou muito bem. Jacuzzi e sauna maravilhosos! Usamos duas vezes. Ar condicionado parou sozinho algumas vezes, isso foi irritante, mas era só re-colocar o cartão que ele voltava a funcionar. Na nossa opinião esse hotel é praticamente sem defeitos e bastante luxuoso. Tem um píer onde é possível pular no mar azulzinho, leve um calçado apropriado para pisar na areia porque é cheio de corais que podem cortar o pé. Vista linda demais. Gostaria de voltar.
Pier maravilhoso
Sobremesas do jantar
Menginap 4 malam pada bulan September 2022

8/10 Bagus

Antonio

Menginap 8 malam pada bulan Agustus 2022

2/10 Sangat Buruk

YOUSSEF

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Plus jamais l’Égypte
Horrible hôtel j’ai jamais vu ça la honte pour l’Égypte
Menginap 7 malam pada bulan Juli 2022

8/10 Bagus

Mohammed

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2022
Tanggapan dari Noha pada tanggal 18 Jul 2022
Dear Mohammed, Thank you for taking the time to post your kind review on your stay with us at Renaissance Sharm Resort. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

10/10 Sangat Bagus

Jan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Jan Hoo
Bekväma, rena rum prisvärt bra läge trevlig strand och vänliga personal.
Menginap 5 malam pada bulan Juli 2022
Tanggapan dari Noha pada tanggal 15 Jul 2022
Kära Jan Hoo, Tack för att du tog dig tid att skriva din vänliga och detaljerade recension av din vistelse hos oss på Renaissance Sharm Resort. Vi är glada att veta att vår Resort, Team och Respektive tjänster har levt upp till dina förväntningar. Vi anser oss lyckliga för kunder som dig, och vi är verkligen glada över att du har haft en trevlig semester. Med hopp om att kunna välkomna dig tillbaka och dedikera vår maximala hjälp och uppmärksamhet till dig igen. Med vänliga hälsningar

8/10 Bagus

Rania, Raleigh

Menginap 3 malam pada bulan Juni 2022

10/10 Sangat Bagus

Smadar

Menginap 7 malam pada bulan Juni 2022
Tanggapan dari Noha pada tanggal 5 Jul 2022
Dear Sir, Thank you for taking the time to post your kind detailed review on your stay with us at Renaissance Sharm Resort. We are pleased to know that our Resort, Team and The Respective services have lived up to your expectations . We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

10/10 Sangat Bagus

Andy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great all round.
Menginap 7 malam pada bulan Juni 2022
Tanggapan dari Noha pada tanggal 19 Jun 2022
Dear Sir, Thank you for taking the time to post your kind review on your stay with us at Renaissance Sharm Hotel We are pleased to know that our Resort, Team and The Respective services have lived up to your expectations ! We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Don't put your life at risk!!
Firstly I would not recommend this hotel to anyone the two major safety reasons! One the water leakage of the bathrooms top rooms go directly down and that can cause the property to callapse it happened on my stay and two days it was unoticed until I raised the complaint to the manager and i said I'll take it further!!! Poor maintenance...finally I get to change my room and junior insuite as bad as the upstairs! The sink of the kitchen moving the leakage under the sink the damp smell it was hurrendous! The outlook it looks luxurious but the internal is weak and dangerous!!! Looking at the property and resort it looks luxurious and a five star to be in and you feel safe!!! But it's the complete opposite below are the things I faced myself! The bellman broke my suitcase handle (Samsonite carrier) The bellman was careless and my daughters headphones snapped (from Japan) Two bags from Canada carelessly thrown and tore while pulling and throwing!! All on camera viewed by myself and the Manager Mr Muhammed Olymee he had nothing to say because in the first conversation he sugar coated it!!! And he easily brushed it under the carpet!!! The room wall leakage connected to the bathroom all was damp bubbles growing carelessly ignored for two days! The junior suite as bad maintenance as the rest The towels are filthy if you face them towards the light you'll see all the marks it seemed they are being sun dried and steamed not washed! House keeping as worse Waiting on hotels.com REFUND
Under the junior suite kitchen unit??
Look closely the wall fully damp because of the bathroom leak
Filthy under the sink bathroom water drainage hole
Used beach towels given to us there were more marks of lipstick on those towels
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Nagwa Omar - Admin. Asst. to GM pada tanggal 12 Jun 2022
Thank you for taking the time to share your recent experience at Renaissance Sharm El Sheikh. It appears from your feedback that there were a few challenges during your stay with ambassadors and some function performance. I apologize that some of our services were not up to your expectations during your stay. I, along with all other hotel ambassadors, are passionate about offering the best possible experience to all of our guests and are subsequently looking into ways to improve our service. Just want to share with you that; although the guestrooms were totally renovated; the Engineering team applies the preventative maintenance program according to the standard. However; and as you know, some technical defects could arise, which we address immediately. This can be by fixing or replacing. Regarding ambassadors’ performance; we look forward to using your feedback as a training tool for future guest interactions. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Sharm El Sheikh Thank you again for taking the time to share your feedback with us Nagwa Omar Admin. Asst. to GM

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
From day one it was Dreadful! The staff broke an expensive suitcase handle
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Noha pada tanggal 15 Jun 2022
Thank you for taking the time to share your recent experience at Renaissance Sharm El Sheikh. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback caught my attention. I am very sorry to learn that your suitcase handle broke. Please rest assured that your comments have been shared with the team in an effort to improve our arrival experience. Thank you for being a valued customer, and we hope to serve you again whenever your travels bring you back to Sharm El Sheikh.

2/10 Sangat Buruk

Rehana

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Noha, Marketing & E-commerce Manager pada tanggal 31 Mei 2022
Dear Rehana, Thank you for taking the time to post your kind review on your stay with us at Renaissance Sharm Hotel Kindly email us your comments and we sure will take them in consideration to improve our service ! With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2022

10/10 Sangat Bagus

Zeina

Menginap 3 malam pada bulan Mei 2022

10/10 Sangat Bagus

Veronica

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property is newly renovated, best place to snorkel, SPA treatment are really good. Family friendly.
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Noha pada tanggal 24 Apr 2022
Dear Ms Veronica Thank you for taking the time to post your comment on your stay with us at Renaissance Sharm Hotel We are pleased to know that our Resort, the respective services and animation team have lived up to your expectations ! We count ourselves lucky for customers like you, and we are really happy that you have spent a pleasant holiday. With the hope of being able to welcome you back and dedicate our maximum assistance and attention to you again. Best Wishes

10/10 Sangat Bagus

Ibrahim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely place
Menginap 3 malam pada bulan Januari 2022
Tanggapan dari Ahmed pada tanggal 19 Jan 2022
Hello, Greetings from Renaissance Sharm El Sheikh Golden View Beach Resort. Thank you so much for your stay with us and for your nice review. We are so glad to know that you enjoyed your stay with us. It will be our pleasure to welcoming you again in Renaissance Sharm El Sheikh and remain at your service. Sincerely, Renaissance Sharm El Sheikh Team

4/10 Buruk

LORELLA

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Il ristorante sporco e con personale maleducato e approssimativo, non sapevano neanche apparecchiare una tavola
Menginap 11 malam pada bulan Desember 2021
Tanggapan dari Ahmed pada tanggal 13 Jan 2022
Hello LORELLA , Thank you for taking the time to share your thoughts regarding this issue. Your message will be shared and discussed appropriately within the organization. Thank you for choosing to stay with Renaissance Sharm El Sheikh, and we hope to see you again sometime soon. Regards, Renaissance Sharm El Sheikh Team

8/10 Bagus

Anna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Прекрасный отель с живым рифом
Отель отличный ! Очень ухоженная великолепная территория , единственное, очень неудобно с коляской , везде спуски с лестницей . Вкусный завтрак , новый очень комфортный номер , а какое постельное белье !!! Хрустящие простыни и матрасы ! Это рай ;) В холле красивая елка ! Очень стильно и эстетично.
Menginap 3 malam pada bulan Desember 2021
Tanggapan dari Ahmed pada tanggal 13 Jan 2022
Hello Anna, It was a great pleasure to have you here with us at Renaissance Sharm El Sheikh Golden View Beach Resort and we are delighted to know that you enjoyed our service and facilities. Thank you for taking the time to express your feedback about your stay with us. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service. Sincerely, Renaissance Sharm El Sheikh Team

10/10 Sangat Bagus

Amr

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Food is good
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Ahmed pada tanggal 16 Des 2021
Hello Amr Greetings from Renaissance Sharm El Sheikh Golden View Beach Resort. Thank you so much for your stay with us and for your nice review. We are so glad to know that you enjoyed your stay with us. It will be our pleasure to welcoming you again in Renaissance Sharm El Sheikh and remain at your service. Sincerely, Renaissance Sharm El Sheikh Team

10/10 Sangat Bagus

José e s

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Muito bom, exceto pela qualidade dos drinks
Hotel muito bom, mas não tem acessibilidade. É enorme. Só vá se você não tem problemas em subir escadas e caminhar. A localização é incrível e os quartos são muito confortáveis. As bebidas alcoolicas são sofríveis e o restaurante é sempre a mesma coisa: buffetzão. Então não vale pagar pelo all inclusive. Mas ainda assim é um ótimo hotel
Menginap 3 malam pada bulan Desember 2021
Tanggapan dari Ahmed Sobih pada tanggal 8 Des 2021
Hello José, Thank you so much for choosing to stay with Renaissance Sharm El Sheikh Golden View Beach Resort and for your kind feedback. We wish to have the pleasure of welcoming you again at Renaissance Sharm El-Sheikh and remain at your service. Sincerely, Renaissance Sharm El Sheikh Team

8/10 Bagus

Guilherme

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pros: Location (beach front), facilities (complete with everything you may ask for), room comfort (amazing bed linen, mattress, shower, refurbished bathroom). Comparing to other hotels we got to see in Sharm, it was very pleasant to see the space you have at the bache and pool areas between chairs and sunbeds. Not intensively crowded. Cons: the food. But this is probably an Egypt-wide thing. Food is not their strenght. We took breakfast only deal and we're very glad we did. Wine is undrinkable, breakfast had many options but quality was not ideal in my opinion. I still recommend this hotel as it seemed to be one of the best options in Sharm. DON'T BE TEMPTED FOR BARAGINS. You'll regret later.
Menginap 7 malam pada bulan November 2021
Tanggapan dari Ahmed Sobih pada tanggal 5 Des 2021
Hello Guilherme, It was a great pleasure to have you here with us at Renaissance Sharm El Sheikh Golden View Beach Resort and we are delighted to know that you enjoyed our service and facilities. Thank you for taking the time to express your feedback about your stay with us. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service. Sincerely, Renaissance Sharm El Sheikh Team

10/10 Sangat Bagus

Krzysztof

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Ahmed pada tanggal 15 Nov 2021
Hello Krzysztof Greetings from Renaissance Sharm El Sheikh Golden View Beach Resort. Thank you so much for your stay with us and for your nice feedback. We are so glad to know that you enjoyed your stay with us. It will be our pleasure to welcoming you again in Renaissance Sharm El Sheikh and remain at your service. Sincerely, Renaissance Sharm El Sheikh Team

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Never opt for pay at hotel with Hotels.com
We've stayed here around 25 times and I started going to the hotel in February 2006. We always look forward to our stay. Hospitality is always excellent, rooms are always superb and we always have a fabulous time, however long we stay. I booked with Hotels.com to stay in August 2021 and paid in full at the time of booking for myself and 9 year old son so check in was as smooth as usual. This was NOT the case with my recent stay in October 2021. I chose the pay at hotel for our all inclusive package and received confirmation of the price to pay (taking into account currency fluctuation) of $680.88 which included taxes and fees. The confirmation stated that this ALL INCLUSIVE rate was for 1 adult and 1 child age 9. Imagine my horror at check in when I was told this figure was incorrect and I would have to pay an additional $22 per night for my son's meal basis meaning an extra $176 for our 8 night stay. The hotel would not back down on this. Given that I was not charged extra for the SAME accommodation package in the SAME hotel two months previously I went to our room totally dismayed. Neither Hotels.com or the Renaissance hotel would accept responsibility for this additional charge. Eventually, after a very lengthy online chat with a second customer services rep I was initially offered a voucher for $140 which I refused.I was forced into a corner when I was told $170 credit voucher would be their final offer. I will NEVER return to this hotel based on this recent experience
Menginap 8 malam pada bulan Oktober 2021
Tanggapan dari Ahmed pada tanggal 7 Nov 2021
Dear Valued Guest, Greetings from Renaissance Sharm El Sheikh. Thank you so much for having been our guest recently and for taking the time to share your kind feedback with us. We are happy to know that you enjoyed our service and facilities and that in general, you had a great stay with us. Regarding your note, we are really sorry for what happened, yet we would like to draw your attention to that all children 6 years or above are chargeable, as per the policy highlighted on our page and as per the automatic message sent to you directly after booking. Thank you for choosing to stay with Renaissance Sharm El Sheikh, and we are looking forward to seeing you again at our resort for another fantastic holiday. Sincerely, Renaissance Sharm El Sheikh Team

8/10 Bagus

Murtada

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Oktober 2021
Tanggapan dari Ahmed pada tanggal 27 Okt 2021
Greetings from Renaissance Sharm El Sheikh Golden View Beach Resort. Thank you so much for your stay with us and for your nice review. We are so glad to know that you enjoyed your stay with us. It will be our pleasure to welcoming you again in Renaissance Sharm El Sheikh and remain at your service. Sincerely, Renaissance Sharm El Sheikh Team

4/10 Buruk

Gaeth

Tidak Disukai: Staf & layanan, fasilitas
Menginap 14 malam pada bulan September 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Excellant sauf réception et Animation team.
Au début c'était vraiment choquant, par les conditions énoncés tel que 1 seul boisson par personne sur site. Même si ces conditions ne sont pas appliqués par la service tout le temps mais ça reste un souci encore quand j'ai perdu quelque chose sur la plage et j'ai posé la question 3 fois pendant 24h00 à la réception on m'a répondu qu'ils vont chercher malgré que les responsables sur la plage m'ont dit qu'ils l'ont déjà envoyé au ( LOST AND FOUND) l'heure de la perte alors en disant aux responsables à la réception, ils me l'ont donné en fin après l'avoir gardé chez eux pour 24h00 sans faire la moindre effort. Encore ils nous a annoncé des fausses horaires du restaurant avec un décalage d'une demie heure ce qui nous a fait le déjeuner la première fois. Mais après le deuxième jour j'ai essayé de m'adapter et de voir tout ce qui est positif. Généralement on peut passé des meilleurs séjours là-bas en négligeant les fausses infos de la réception, le site est vraiment bel, mais L'ANIMATION TEAM est vraiment presque absent ou bien n'est plus intéressé par son rôle.
Menginap 5 malam pada bulan Juli 2021
Tanggapan dari Ahmed Sobih pada tanggal 2 Agu 2021
Dear Valued Guest, It was a great pleasure to have you here with us at Renaissance Sharm El Sheikh Golden View Beach Resort and we are delighted to know that you enjoyed our service and facilities in general. Thank you for taking the time to express your feedback about your stay with us. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service. Sincerely, Renaissance Sharm El Sheikh Team