Search Pet-Friendly Hotels in Sharonville

"The elevators were absolutely horrible. You have to scan your key, press what floor you are going to and then you are assigned an elevator. It’s so inefficient. We waited 15 minutes for an elevator multiple times. "

"The staff were great and friendly. My only complaints were there was no information about in room service and the TV was not a smart TV so if you didn’t want to watch live TV or pay for on demand you couldn’t cast your own streaming services."

"The room as adequate. there was a weird stain on the ceiling by the window and the bathtub looked gross. the walls had old stain on them that clearly hadn't been cleaned. But for one night we made it work"

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"Horrible check-in experience. I had a confirmed reservation for a room with a wheel chair access shower but when I checked in at around 3:30pm was told that they did not have a room available despite the reservation. Desk personnel said that had two such rooms but one was occupied and the other was out of service (and had been for some time). They denied any accountability and claimed my issue was with the third party entity (Travelocity) that booked the room since they had no business association with them. This is nuts and a bunch of BS. They did offer a room with grab bars and a tub but refused to even discuss the price differential..basically said to quit whining cause I had a good rate or take it up with Travelocity. I travel twice yearly between ohio and Florida preferring to stay at Drury hotels (Marietta Georgia, Mason, Ohio) so I thought to try a different one....big mistake.I will never darken the doorway of this hotel. Can you believe that they would treat a confirmed reservation as if it did not exist even though it clearly exists in their system?"

"While I was in the process of checking in the manager cancelled my reservation. The front desk staff had the reservation one minute then blamed Expedia for cancelling it the next. The manger came out and said she had actually just cancelled it moments ago. I asked why she would cancel my reservation as I was checking in and she said Expedia oversold the rooms. I asked her if every room was oversold since the day I reserved and paid for my room 8 months ago. She said she had to idea. Then told me there was nothing she could do and I had to contact Expedia to rebook elsewhere. I had no time for this as I was checking in just in time to get ready and make it to an event. When I asked to speak with her manager she said she’d see what she could do and booked me into a king room instead of the reserved double queen. Breakfast buffet was cold and the coffee ran out. I would not stay at this hotel again"

"Under construction and expecting full payment for 7 day stay, I stayed 1 day and checked out. Rooms dated, dirty, falling apart. They were renovating the reception area, I think they need to do the rooms first. Avoid at all costs, you have been warned. Never again. This place is bringing down the DoubleTree reputation. "

"Room could have been a little cleaner and the upstairs neighbors were so loud I checked out so early I couldn’t sleep"