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Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

5.0 star property
Luxury hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Front of property
Exterior
Meeting facility
Suite, 2 Bedrooms, Accessible, Club lounge access | Premium bedding, down duvets, in-room safe, desk
Lobby
Crowne Plaza Hotel & Suites Landmark Shenzhen, near Huaqiangbei and Dongmen Pedestrian Street, offers luxury in a peaceful setting. Guests enjoy Yuan Spa, an indoor pool, a café, free WiFi, and attentive staff to enhance their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking included
The current price is Rp1.172.595
Rp1.367.246 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite

Premium bedding, down duvets, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Club lounge access

Junior Studio Suite, 1 King Bed, Club lounge access | Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
TV
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Accessible, Club lounge access

Junior Suite, 2 Single Beds, Accessible, Club lounge access | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 2 Single Beds, Accessible, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
TV
  • 64 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Club lounge access

Suite, 2 Bedrooms, Accessible, Club lounge access | Premium bedding, down duvets, in-room safe, desk

Suite, 2 Bedrooms, Accessible, Club lounge access

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Dining table
  • 192 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Studio Suite, 1 King Bed, Club lounge access (High Floor)

Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed (Living and Dining Areas)

Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed (Living and Dining Areas)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed (High Floor, Living and Dining Areas)

Premium bedding, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed (High Floor, Living and Dining Areas)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

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9.6 out of 10, Exceptional, 41 reviews
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Rp4.652.447 total
includes taxes & fees
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About the area

Map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Dongmen Pedestrian Street - 6 min walk - 0.6 km
  • The MixC Shopping Mall - 17 min walk - 1.5 km
  • Huaqiangbei - 4 min drive - 3.4 km
  • Luohu Port - 6 min drive - 2.4 km
  • Shenzhen Convention and Exhibition Center - 7 min drive - 8.2 km

Getting around

  • Xiangxicun Station - 2 min walk
  • Shenzhen Station - 3 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 45 min drive

Restaurants

  • ‪深圳丽都酒店 Lido Hotel - ‬2 min walk
  • ‪和久居 - ‬2 min walk
  • ‪金鮀岛潮州酒家 - ‬2 min walk
  • ‪喜上鴿 - ‬1 min walk
  • ‪麻辣藝號 - ‬1 min walk

About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Luxury hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a facial, a body treatment or a body scrub at Yuan Spa, the on-site spa. The on-site Chinese cuisine restaurant, Fortune Court Chinese, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • A vending machine, concierge services and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 312 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and baths or showers
  • 42-inch TVs with satellite channels and DVD players
  • Wardrobes/cupboards, fridges and on-request microwaves

Similar properties

Bar (on property)

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very good, 1,009 reviews
The price is Rp1.207.353
Rp1.407.774 total
includes taxes & fees
17 Nov - 18 Nov
Shangri-La Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 170 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew House
  • Fortune Court Chinese
  • Prego Italian Restaurant
  • Vienna Cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 9,257 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 233.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 170 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Frequently asked questions

Does Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG on 30 Nov 2025 start from Rp1.172.595, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG located?

Located in Luohu, this luxury hotel is 0.3 mi (0.5 km) from Dongmen Pedestrian Street and 2.4 mi (3.8 km) from Huaqiangbei. Hong Kong Golf Club and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Xiangxicun Station is only a 2-minute walk and Hubei Station is 9 minutes.

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Reviews

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 383 out of 755 reviews
Rating 8 - Good. 284 out of 755 reviews
Rating 6 - Okay. 58 out of 755 reviews
Rating 4 - Poor. 15 out of 755 reviews
Rating 2 - Terrible. 15 out of 755 reviews

Reviews

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Great service. Upgraded to large room 480 sq. Ft. H24 th floor. Quiet. Excellent staff. Special compliment to concierge, especially Claire Ye. Will come back
Stayed 3 nights in Oct 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were great and friendly and location was great. Cleaning staff did a great job at keeping everything spotless during our entire stay. Lots of shopping and dining options.
Stayed 5 nights in Feb 2025

8/10 Good

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, service and breakfast
Stayed 1 night in Dec 2023

6/10 Okay

Mohindrakumar

Liked: Cleanliness, room comfort
Disliked: Staff & service

Compared to other Crowne Plaza average

as per my four days experience, hotel is good, but there is staff is not sufficient. Also they can use it to AI for delivery average.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Spacious, good location, clean,
Stayed 1 night in Nov 2024

10/10 Excellent

Yik Fatt

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and very clean. Hotel staff are friendly and polite.
Stayed 5 nights in Dec 2024

10/10 Excellent

adel

Liked: Cleanliness, staff & service, property conditions & facilities
Amy Huang was amazing with her service. I appreciate her help and I will definitely come back.

10/10 Excellent

Yin

Liked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Oct 2023

10/10 Excellent

Shu-Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs are very friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and care to ensure flawless stay,
Stayed 3 nights in Mar 2024

8/10 Good

sui ling shirley

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 1 night in May 2023

2/10 Terrible

Shantaram

Disliked: Cleanliness, staff & service, amenities
This building is 25 years old. Keep that in mind. The mail manager try to rip the guess off I do not recommend this hotel. I’ll never go there again.
Stayed 1 night in Mar 2025

10/10 Excellent

HOI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

We were pleasantly welcomed during check-in by Jack who happened to help us check out too. The room and facilities are well-maintained despite its age. The range of the buffet breakfast was good but the place was a little crowded.
Stayed 1 night in Dec 2023

10/10 Excellent

Kai Yen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk team esp Eason, Thompson. Larry n the 2 ladies on duty were very helpful n friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald Allan Santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, a bit outdated but its clean, the hotel is very close to the subway station and shopping area. The lobby is vey quiet, hotel lobby staff is ok, I didn't feel very welcomy maybe because the staff are sitting behind the desk and it feels like more of an office than a hotel. I think this is a thing they need to improve, perhaps change the seats to high chair so if they need to stand up its easier for them, I'm not against them sitting, I know its a hard job to stand up all day. Also I didn't see any bellman or doorman that welcomes you. The breakfast is very good, the staff there were nice and attentive. The housekeeping staff are very good they attend to our needs like extra towels and slippers very fast. Overall its a nice experience, we may come back again whenever we are in Shenzhen.
Stayed 1 night in Mar 2025

10/10 Excellent

Shantaram

Liked: Cleanliness, staff & service, property conditions & facilities
I was greeted very warmly by the front desk supervisor at the Crowne Plaza hotel by the name of Kingsley, Li She was very welcoming. She was thoughtful. She make sure I had what I needed. She greeted us with a two bottle of water. She would give us a chair to sit while we wait. The service was amazing. I recommend anyone whoever go to Crunk Plaza, Chan to look for Kingsley. She would be an amazing person to take care of you. I was very pleased very proud and I stayed on because of her and the treatment is great. The service is great. The breakfast is fantastic. The evening snack was amazing And the bed give me an amazing sleep. I recommend Crowne Plaza any day and I think we have to recognize Kingsley because she was the front desk. She was a receptionist and she represented Chrome Plaza very well. I hope someone recognize her hard work.
Stayed 1 night in Mar 2025

4/10 Poor

Fran

During the night shift nobody speaks or understands English nor even the manager.
Stayed 1 night in Oct 2023

8/10 Good

Kosuke

Liked: Staff & service, amenities, property conditions & facilities
設備は少し古めでありながらも清潔だった。しかしながら全くタバコを吸わないからかもしれないが、部屋が何となくタバコ臭い感じがあった。
Stayed 1 night in Sep 2025

8/10 Good

nourdine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien avec un personnel accueillant hormis au spa
Stayed 3 nights in Aug 2025

10/10 Excellent

Kazuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
市内中心部で、アクセス良く周辺にお店も多く便利
Stayed 2 nights in Aug 2025

6/10 Okay

Hoa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The
Stayed 5 nights in Jul 2025

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helt greit hotell

Hotellet bærer preg av å være gammelt og i behov for å oppgradere rommene. Vond lukt, men som ble bedre etter vi fikk en avfukter på rommet. Selv om det er noe slitt, er det veldig rent overalt. Rommet var digert med en svært behagelig seng. Gåavstand til både metro og handlegate.
Stayed 5 nights in Jun 2025

8/10 Good

Mimi

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast staff, especially Rosa Zhang,and check-in staff exceptional. Rooms are large and clean, but property is just a little dated. Good value for money.
Stayed 2 nights in May 2025