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Kempinski Hotel Shenzhen China

5.0 star property

Choose dates to view prices

You can look forward to a hair salon, dry cleaning/laundry services and car hire on-site at Kempinski Hotel Shenzhen China. For some rest and relaxation, visit the sauna. The on-site restaurant, Seasons Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp1.805.175
Rp2.104.834 total
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 233.2 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 219.21 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Rollaway bed fee: CNY 233.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Kempinski Hotel Shenzhen China have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Kempinski Hotel Shenzhen China?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Kempinski Hotel Shenzhen China on 7 Jun 2026 start from Rp1.805.175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Shenzhen China pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski Hotel Shenzhen China?

Self-parking is free at this property.

What time is check-in at Kempinski Hotel Shenzhen China?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Kempinski Hotel Shenzhen China?

Checkout is at noon.

Does Kempinski Hotel Shenzhen China provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 750 per vehicle applies.

Where is Kempinski Hotel Shenzhen China located?

Located in Nanshan, this luxury hotel is within 1 mile (2 km) of Coastal City, Shenzhen University and MixC Shopping Mall. Shenzhen Bay Sports Center and Xin'an Nantou Ancient City are also within 1 mile (2 km). Houhai Station is only a 4-minute walk and Nanshan Book Mall Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 194 out of 427 reviews
Rating 8 - Good. 154 out of 427 reviews
Rating 6 - Okay. 51 out of 427 reviews
Rating 4 - Poor. 18 out of 427 reviews
Rating 2 - Terrible. 10 out of 427 reviews

Reviews

Verified

10/10 Excellent

Juho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in heart of Shenzhen

Lovely staff, gym, swimming pool all wonderful.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

ANNA

Liked: Cleanliness, amenities, property conditions & facilities
Greatstaff. Big spacious room and comfortable bed
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Liying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, right next to shopping centre. Staff are very friendly
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

KAM YOKE KIMBERLY

Liked: Cleanliness
The hotel is rather dated. the rooms are very big and comfortable. However, communication is a problem, the concierge service is dismal; while the desk was manned, most of the staff were not able to provide useful or helpful information when we asked for help.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Atsushi

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to the subway station and big shopping mall! I like this district.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Wing Cheong

Liked: Cleanliness, staff & service, property conditions & facilities
Closely to the nearest shopping center also with the MTR Station.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Wenfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice!

Very close to shopping mall and subway! Clean, quiet, and comfortable!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best evening buffet in Shenzhen, from my view. I know many may not agree.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
always good to stay here
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Zaichi

Liked: Cleanliness
Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot, great place
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

DUBAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business best hotel

Best hotel and nice staff
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place for the dollar is hard to beat in Shenzhen.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Hax

Disliked: Staff & service, property conditions & facilities
the hotel is a bit old, staff and service are soso
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Howard

Liked: Staff & service
A bit aged and old
Stayed 1 night in Jun 2024
Verified

8/10 Good

CHENGWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room windows cannot be opened and in side of room is a bit hot (27’C/81’F, Winter time). Since the hotel WiFi blocks VPN (L2TP) connection, I needed to use mobile roaming date to work while the staying.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Yin Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air-con can’t not be tuned, the temperature is fixed, a bit hot in summer time
Stayed 1 night in Sep 2024
Verified

8/10 Good

Yishu

Liked: Cleanliness, staff & service, property conditions & facilities
One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests.
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Tat Wai

Disliked: Property conditions & facilities
I stayed at the same hotel 10 years ago, I found it was dated back then. With the recent visit, nothing was changed. Still feel very dated, although well maintained. My room was on the non-smoking floor. However, upon entering the room, there was a strong smell of cigarette smoke. The receptionist quickly re-assigned a new room without questions asked. The new room appeared to be clean without smoke smell. Unfortunately the 2nd night, I could smell the smoke again. My guess was someone was smoking and the smell traveled through the ventilation into my room.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便。 會再次入住
Stayed 1 night in Apr 2025
Verified

8/10 Good

I-HSIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推薦深圳凱賓斯基

飯店位置非常便利，房費便宜，CP值很高
Stayed 3 nights in Jan 2025