Eksterior
Cek ketersediaan

Ulasan untuk The Ritz-Carlton, Shenzhen

5 out of 5
The Ritz-Carlton, Shenzhen
116 Fuhua San Road, Futian District, Shenzhen, Guangdong

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 321 dari 425 ulasan" "
Penilaian 8 - Bagus. 79 dari 425 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 425 ulasan" "
Penilaian 4 - Buruk. 7 dari 425 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 425 ulasan" "

9,4/10

Kebersihan

9,6/10

Staf & layanan

9,4/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

brad, San Francisco

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Gijsbert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Prima hotel, hoewel niet meer splinternieuw. Goede bedden en uitstekend ontbijt, tikje té formeel qua algehele sfeer
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Ka Wing Carrie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Stephen

Disukai: Kebersihan, staf & layanan
Great service, property and facilities a bit dated.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Judy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a lovely stay. Will come back again.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Weiliang

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Ming

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
從接待、餐廳、客房清潔至concierge 各個範籌的服務員的工作態度均超乎理想，專業、有禮、整潔，值得嘉許。
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

HUNG TAK

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
用心做好每一件事
各服務人員都很殷勤，特別是用心裝飾房間的服務人員。
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Simon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jordy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Siu Pang

Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

YE

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Mika

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loistava!
Varattiin hotelli nimenomaan uima-altaan takia, no tietysti se oli juuri silloin remontissa kun yövyimme hotellissa. Siisti hotelli, loistava palvelu, kiva tunnelmallinen aulabaari jossa livejazzia joka ilta. Aamiainen runsas ja monipuolinen. Hiljainen. Hyvä sänky ja upea näkymä kaupungin siluettiin ylhäältä.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

PHEE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

man chi

Menginap 3 malam pada bulan Januari 2024

4/10 Buruk

Kwan Ming

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Great lobby, helpful staff, but dated rooms.
Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Lovely hotel in a good location
We got an upgrade to the club floor for the premier corner room which we booked was not available even at 5pm. It’s a lovely hotel in good location but the facilities is a bit dated and not maintained properly. Restaurant is not big enough for an upscale hotel like this. It cannot accommodate all the guests who came down for breakfast. We had to wait about 15 minutes before we could get a table. Staff are friendly and helpful.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Summy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
美好的一天
舒適
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Yin Lai

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Chi-kong

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

WAI PING

Menginap 2 malam pada bulan November 2023

8/10 Bagus

qian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 8 Des 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

8/10 Bagus

TSZ YING

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
舒服
Menginap 1 malam pada bulan November 2023
Tanggapan dari 高滨 驻店经理 深圳星河丽思卡尔顿酒店 pada tanggal 8 Des 2023
尊敬的宾客，来自深圳星河丽思卡尔顿酒店的真挚问候。由衷感谢您留下宝贵的评论。酒店全体绅士淑女随时欢迎您再次到访，并将竭尽所能为您的下一次莅临做好充足准备，创造更多难忘的回忆及体验。真诚的祝福及问候。

10/10 Sangat Bagus

YUK MUI

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
大堂早上至中午燈光要改善
Menginap 1 malam pada bulan November 2023
Tanggapan dari 高滨 驻店经理 深圳星河丽思卡尔顿酒店 pada tanggal 8 Des 2023
尊敬的宾客，来自深圳星河丽思卡尔顿酒店的真挚问候。由衷感谢您留下宝贵评论，我们留意到了您对酒店设施的评价。全体绅士淑女将竭尽所能，不断改善和提升，为您的下一次莅临做好充足准备，创造更多难忘的回忆及体验。真诚的祝福及问候。

10/10 Sangat Bagus

Yu

Menginap 1 malam pada bulan November 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 8 Des 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

SIN SIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 8 Des 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 8 Des 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

HUNG KEI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
サービスは申し分なし
サービスについてはさすがリッツと思います。 立地も地下鉄駅の真上で展示会場も目の前ということで、出張には良かったです。ただ設備がやや残念、天井の電球が切れているところが2か所、ベッドサイドのテーブルが破損していました。
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

CHABANE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

Kent

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

2/10 Sangat Buruk

YAN LUN ALAN

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas
The package includes lunch and dinner, it provides lounge access instead with snacks and desserts. It’s tricky and I feel cheated. The blame falls on both Expedia and Ritz Carlton.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you very much for sharing your experience with us. Please accept my most sincere apologies for the shortfalls you encountered. We are committed to provide unique and comfortable experience for every Ritz-Carlton guests. All Ladies and Gentlemen are looking forward to welcoming you back to experience a true Ritz-Carlton stay.

10/10 Sangat Bagus

Yin Lai

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

8/10 Bagus

Angie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
old style hotel
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

Raymond Hon Fu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
excellent hotel
Service is outstanding and location is excellent.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

Cheuk Yee

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

YiHui

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

jenkins

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

Monty, san francisco

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful staffs, nice spa, next to great eating shopping mall
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Expedia. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

Ping Wing

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
房間好，早餐好，服務好！
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

8/10 Bagus

Sze Yuen

Menginap 1 malam pada bulan September 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

8/10 Bagus

Man Ming

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

Man Nga

Menginap 1 malam pada bulan September 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff are extremely nice
Menginap 1 malam pada bulan September 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 28 Sep 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

Siu Cheong

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 28 Sep 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

SHU LOK JOHNNY

Menginap 4 malam pada bulan September 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 28 Sep 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

Ding

Menginap 1 malam pada bulan September 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 13 Nov 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.

10/10 Sangat Bagus

Kwanshick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
세계 최고의 호텔
Menginap 3 malam pada bulan September 2023
Tanggapan dari Veronica Gao, Hotel Manager pada tanggal 28 Sep 2023
Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at The Ritz-Carlton, Shenzhen. It has been a great pleasure and privilege to have you stay with us. All Ladies and Gentlemen are looking forward to welcoming you back and create more Ritz-Carlton memories for you.