Shockoe Bottom hotel guide. Best Western hotel in Shockoe Bottom, Richmond

"Very clean room, smelled great, breakfast was good, the staff was amazing, gym was one of the best we have used, and the pool was awesome."

"I was incredibly impressed with this hotel and the rooms. Very clean, updated and efficient. "

"Breakfast was good, room layout, was terrible."

"Beautiful property, with an amazing, friendly, helpful staff."

"This was a disappointing hotel. While the suite was spacious, the whole building smelled like dirty laundry or unwashed people, including our room. There were lots of stains on the carpet both inside and outside of the suite, and I suspect it is the source of the smell. The large stain outside the door of our room set the tone for the interior. The bed was hard and uncomfortable. The bedroom curtains do a very poor job of blocking out the parking lot lights, so my partner, who is sensitive to light, needed to wear an eye mask to sleep. The couch was a horror - filthy looking, and sunken. The caulking in the bathroom would have looked better if it had been applied by a blind person with a broken stick. We ran into friends who, surprisingly, turned out to be staying at the same hotel. We were all in agreement that this place gives flophouse vibes; "what a dump" was the phrase of the night. I am giving it two stars because the staff was polite and I didn't see any bedbugs or roaches. But I would not choose to stay here again unless the hotel has a major renovation."

"This was the 4th time i have stayed there. My room didn't have a place to hang cloths. Bath room didn't have a place for towels. The safety latch was missing from door. Iwould stay there agin but would ask for a different room. "

"Went for breakfast and every table was dirty and the food counter. Worker was too busy on her phone and eating in the kitchen. Workers from the construction site are housed here and parking is crazy. We’ve stayed here many times but now it’s time to find a new place. Area has gotten well overdeveloped."

"Was akr"

"We were not happy with the rate we had to pay!! Considerably more for two weekend nights when months ago we paid much less and if I booked for the next weekend it went back to the lesser amount. Will be looking for another hotel if this happens again!!!"