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"We stayed at a room with personal onsen. The tub was a bit small and it takes 15 min to fill each time, but the view and area was divine. We had a wilderness view and had a swing chair that was super comfy. The room was set up with two futons and two beds for our family of four. Overall very nice room, and they included pajamas and yukatas for all of us. They had some refreshments at the time of check in and had free seventeen ice - ice cream cones/bars throughout our stay. We were shuttled to our kaiseki dinner that included a small shabu shabu portion with wagyu beef. Breakfast was insane with the amount of options available. Oden, western, raw fish, curry, bacon, fruits, veg shot, champagne, beer, juice, grilled fish, espresso machine, dessert, omg way too much food, but all so good. We took the shuttle in and out of Gora which was on time and every 20 min. We barely missed our bus out, so we spent a few minutes at the foot baths right at the door. The views were nice there and it's a nice end to our stay."

"Great staff, beautiful view. But walls are thin"

"Airport shuttle was where all the other hotel shuttles: infront of gate 4 in terminal 1. It comes once an hour. The hotel's name is not Kawasaki, it's Warehouse! They do provide some amenities, which is cool, but checkout is 10:00 AM not 11:00, they charge ¥1,000 /hr if you stay past 10:00. WiFi was OK. No useful TV channels, unless you like Japanese shopping channels, or pay per view. The rooms were clean, and the beds were ok, a bit firm. "

"Did not use "

"これまでで最高の滞在でした。スタッフの方々もとても親切でフレンドリーでした。 it was best stay I had and the staff very helpful and friendly "

"A perfect hotel! They met and provided all my needs! "

"Great hotel. Lovely staff. Great breakfast"

"Yes"

"Excellent hotel. Exceeded my expectations. The hotel had everything and anything I needed. Staff was very attentive and helpful. Breakfast had a huge variety of items and delicious. Highly recommended staying at this hotel. "