Shorewood hotel guide. Kimpton Hotels hotel in Shorewood, Minneapolis - St. Paul

"Great hotel. Conveniently located. Loved it."

"HORRIBLE, location was seedy by a bus stop. Room didn't have working heat or air conditioning, my shades in my room on first floor were broken and the curtains didn't close, so people could see in. This was my second room as the first one was worse! The maintenance guy brought me a fan but even though it was 40 outside, my room wouldn't get cooler than 77 degrees. The bedding was old and threadbare. Since I booked on expedia I could not get a refund! This is the worst place I have EVER stayed. I was booked for two night but left after one. Also they will charge you to park $15 per night! And $80 for incidentals. No free bfast or coffee. "

"Construction was right out the window of our room. (Was asked if we had a preference on room, and said I didn’t care and they picked it). One of the beds was ready to break, anytime you moved it made noise. I had to pay to park my car each night we stayed, that was a waste of money. Breakfast was ok, had good options. Pool was small and crowded, had to ask for more pool towels because no one was checking on them. "

"Breakfast was ok. When you walked in the pool area the chlorine burned your eyes "

"Beautiful property!! I will say, they tried to charge me $300 for smoking in my room. They have a new system that senses smoke (even vape smoke!) I did NOT vape or smoke, but did use a medical device for my albuterol. They ended up refunding me, but I was Shocked! 1) feels like an invasion of privacy 2) they did not volunteer the info, I got a notification of a pending charge. "

"They overbooked the room type I had but gave me a modest temporary upgrade. It was clean but busy. The area was fairly walkable though "

"The room was very clean and surprisingly quiet being so close to the airport. Very nice hotel with access to the mall. "

"Did not provide room housekeeping services "

"Majority of the fitness room equipment was out of order. The hot tub was broken and drained. And the room a/c was loud and the toilet leaked"