Search Hotels in Sierra Montana, Phoenix

"Generally a clean facility, fair price, friendly staff, beds are "okay." Fridges/microwave ONLY in specific rooms, like "premier" (make SURE before you book! Very disappointing for us.) Shower / tub surface perfectly smooth, risky to stand up; you must lay down a towel in there to avoid slipping; Pool not heated at all; so cold it was unpleasant (I saw one person in there the entire time; I tried it and gave up.) I would stay here again if I had no other choice; it's not "bad," but the issues I raise are important. "

"We liked the breakfast. The hotel was clean and comfortable."

"N/a"

"Room did not have room # so I had trouble finding it and up front no help at all and the carpet was dirty and a bunch of delinquents outside the rooms "

"I wish these reviews were honest so I wouldn’t have experienced this terrible place!!!!! The check in process took a while. It was all on the phone and they send you a door code, the code didn’t work. The first door you walk through the door was broken and the code was not needed so anyone could walk in. They send a maintenance man who took 30 mins to come get the door open. Then he was in the room an additional maybe 20 minutes attempting to fix the door, I finally told him to come the next day. We didn’t want to touch anything but it was so late we just went to sleep. At 6am there was someone banging at the door. My children were so scared, luckily they stopped after a few seconds and left. There was a lot of foot traffic and let me not forget the smell, it was terrible. If they invested in remodeling and new furniture it has potential but right now it’s a 0/10!!!"

"Poor poor poor service "

"N/A I didn't go to the pool."

"Clean rooms"

"The whole place could use a remodel. When we arrived the toilet was clogged and had to use a condom floating in it. I contacted the front desk and they said they would have somebody take care of it right away. We left for a couple of hours to go have supper and when we came back it was still there. The walls in the bathroom were filthy, and had what appeared to be a blood stain. The bathroom door could not be latched as it looked like someone had kicked the door open and when they repaired the frame, they padded over the hole where the latch would catch. The bed was comfortable for just one night, which was all we needed it for."