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Best Western North Phoenix Hotel

2.5 star property
Relax by firelight after a day of thrills at Castles N' Coasters. Recharge for your next adventure with our hearty breakfast buffet.

Choose dates to view prices

In the heart of North Phoenix, Best Western North Phoenix Hotel offers a warm welcome with a breakfast buffet, laundry facilities, and convenient grocery/convenience store. Unwind in the spa tub or swim laps in the outdoor pool with sun loungers and umbrellas; relax by the fireplace or stay active at the gym - all while enjoying helpful staff that guests rave about.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
The current price is Rp2.417.789
Rp2.733.857 total
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room with Wet Bar

  • Sleeps 2

Two Queen Room with Sofabed

  • Sleeps 6

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

Pet Friendly King Room with Wet Bar

  • Sleeps 2

Pet Friendly Accessible King Room with Roll in Shower

  • Sleeps 2

Pet Friendly King Room with Kitchenette

  • Sleeps 2

Pet Friendly King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

King Room with Sofabed

  • Sleeps 4

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About the area

Located in North Phoenix, a neighbourhood in Phoenix, Best Western North Phoenix Hotel is near a metro station and near theme parks. Phoenix Convention Center and Talking Stick Resort Amphitheatre are cultural highlights and Castles N' Coasters is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Mortgage Matchup Center or Peoria Sports Complex. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking. Visit our Phoenix travel guide
Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021

What's nearby

  • Phoenix_CastlesnCoasters_6068411_02
    Castles N' Coasters
    5 min walk - 0.5 km
  • Phoenix_GrandCanyonUniversity_502345_07
    Grand Canyon University
    7 min drive - 8.3 km
  • Phoenix_PhoenixConventionCenter_502320_02
    Phoenix Convention Center
    12 min drive - 18.0 km
  • Rose Mofford Sports Complex
    3 min walk - 0.3 km
  • Rose Mofford Dog Park
    5 min walk - 0.5 km

Getting around

  • 19th Avenue/ Dunlap Station
    6 min drive
  • Sky Harbor International Airport (PHX)
    23 min drive

Restaurants

  • In-N-Out Burger
    2 min drive
  • Raising Cane's Chicken Fingers
    2 min drive
  • Lin’s Grand Buffet
    3 min drive
  • Panera Bread
    2 min drive
  • Texas Roadhouse
    3 min drive

About this property

Best Western North Phoenix Hotel

Hotel near Castles N' Coasters
Located close to Arizona State University-West Campus and Grand Canyon University, Best Western North Phoenix Hotel provides a free breakfast buffet, a corner/local shop and laundry facilities. For some rest and relaxation, visit the hot tub. Free WiFi in public areas is available to all guests, along with a fireplace in reception and a gym.
You'll also enjoy perks such as:
  • Swimming pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Motorhome/coach/lorry parking, an electric car charging station and an outdoor pool
  • Express check-out, a TV in reception and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 86 rooms have comforts, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 40-inch TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

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23 Feb - 24 Feb
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00, per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 16 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 10 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

Does Best Western North Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 10 PM.

How much does it cost to stay at Best Western North Phoenix Hotel?

As of 20 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western North Phoenix Hotel on 22 Feb 2026 start from Rp2.417.789, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western North Phoenix Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western North Phoenix Hotel?

Self-parking is free at this property.

What time is check-in at Best Western North Phoenix Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at Best Western North Phoenix Hotel?

Checkout is at 11 AM.

Where is Best Western North Phoenix Hotel located?

Located in North Phoenix, this hotel is 1.1 mi (1.8 km) from Castles N' Coasters, and within 9 mi (15 km) of Arizona State University-West Campus and Grand Canyon University. Phoenix Convention Center and Mortgage Matchup Center are also within 12 mi (20 km). 19th Avenue/ Dunlap Station is 26 minutes by foot.

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Reviews

Best Western North Phoenix Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 624 out of 1006 reviews
Rating 8 - Good. 240 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

Reviews

8/10 Good

Illia

Liked: Cleanliness, property conditions & facilities
Rooms were clean and hotel is well maintained.
Stayed 4 nights in Feb 2026

8/10 Good

Kim A

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Extra towels, etc. were readily available from the front desk. Staff was generally friendly and helpful. The breakfast was good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , quiet and friendly staff
Stayed 3 nights in Feb 2026

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean & functional. Breakfast was middle of the road, but they had everything you need. Mini bottles of shampoo, conditioner & lotion. Functional mini fridge & microwave. I did not try the pool or fitness facilities. They sold snacks & drinks up front.
Stayed 1 night in Feb 2026

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Room was clean n tidy. Was given a handicap room and the breakfast left a bit to be desired.
Stayed 1 night in Feb 2026

8/10 Good

BRENDA KAY

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room
Stayed 3 nights in Jan 2026

10/10 Excellent

jessica

great customer service!! hotel is clean and the rooms also!! breakfast was great!
Stayed 3 nights in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
I always try to stay here. The room is perfect. The breakfast plentiful and there's enough variety.
Stayed 1 night in Jan 2026

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities
Room was clean and staff polite
Stayed 1 night in Jan 2026

8/10 Good

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent as always!
Stayed 1 night in Jan 2026

2/10 Terrible

Etienne

The staff was extremely aggressive and rude. Despite confirming at check-in that our room was fully paid (as shown on Expedia), they refused to let us leave at checkout, falsely claiming we owed the full amount. They accused us of being thieves and illegally charged our guarantee card. We are disputing this charge. Based on other reviews, this appears to be a common scam. Stay away!
Stayed 1 night in Dec 2025

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities
Very good experience, I really liked the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Room was very comfortable and the staff weee very friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Sasha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room too noisy, barely got any sleep with all the doors slamming and traffic outside. Room layout was nice but unfortunately won’t stay again.
Stayed 4 nights in Dec 2025

8/10 Good

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Clean room. OK breakfast included. Comfortable bed. Not luxury but easily worth it.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

8/10 Good

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and organized.
Stayed 5 nights in Nov 2025

10/10 Excellent

Daun

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist and room
Stayed 1 night in Nov 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, housekeeping was efficient
Stayed 2 nights in Nov 2025

4/10 Poor

Wayne

Liked: Cleanliness
Too much noice at night. Noise continued to 2:00 AM.
Stayed 3 nights in Nov 2025

10/10 Excellent

carlos trujillo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Nov 2025

10/10 Excellent

staci

Liked: Cleanliness, staff & service, amenities
Nice staff. Older building but clean
Stayed 3 nights in Nov 2025

8/10 Good

Ghazal

Liked: Cleanliness, amenities
Great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
The check-in lady was courteous and friendly. She gave us several restaurant recommendations. The room was clean and quiet.
Stayed 1 night in Nov 2025