Thank you for choosing to stay with us and your recommendation of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We love to welcome you back again. Sincerely Steven Tang General Manager

Dear ???.Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Thomas,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Daryl, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Lokmane,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Kevin, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the services and lack of information rendered by Front Desk.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Tessa,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Rosa,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

Dear Kimberlie,Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We do sincere apologies with regards to the communication prior to your arrival. We will investigate and work on our lapses to improve and avoid such occurrences.We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

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Dear Jose, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear ALEX,Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the unfortunate issue with your reservation.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Brian, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Kevin, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to any shortcomings you have experienced during your stay with us.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Gail,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Narayan,Thank you for staying with us and taking the time to share your feedback on your recent stay at Capri by Fraser, Changi City / Singapore. Our sincere apologies for not being able to meet your stay expectation on your recent visit, especially on guest service experience. We truly appreciate your feedback and will definitely work on the areas for improvement.Despite these areas of feedback, we hope that your overall stay with us was still a pleasant one.Once again, thank you for taking the time to share your feedback and we look forward to welcoming you back soon.In the meantime, stay safe and well! Yours sincerely, Eric LaiDuty Manager

Dear Ibrahim,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

Dear Ibrahim,Many thanks for staying with us and providing us with a positive ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Yours sincerely, Eric LaiDuty Manager

Dear RITAJANA, Thank you for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager

Dear Jonathon, many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore! We are delighted to learn that your overall stay with us was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meantime, stay safe and well! Best Regards, Lolly Duty Manager

Dear Sumito, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Andrea,Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the services rendered by Front Desk upon your arrival.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear YASUHIKO, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Yuri,Thank you for staying with us and providing us with your valuable feedback and rating on your recent stay at Capri by Fraser, Changi City / Singapore. Please accept our sincere apologies for what had transpired during your stay. We regret to learn about the unsatisfactory experience on the multiples issues. Please rest assure that we will look into these areas for the necessary training and improvements to better enhance on our service delivery and guest stay experience following your feedback. Once again, we thank you for sharing your feedback out of your valuable time and we hope to have another opportunity to provide you with a better service. Meanwhile, stay safe and well!Yours sincerely, Freida NgDuty Manager

Dear Pranata,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear pascal de,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Yu, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Mr. Ganesh, Many thanks for staying with us and providing us with a great ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Suriya Kumar Duty Manager

Dear Miyu, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

Dear eunsoo,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Colin,Many thanks for staying with us and providing us with your review and rating on your recent stay with us at Capri by Fraser, Changi City Singapore!Please accept our sincere apologies with regards to the experience during your stay with us.There is certainly no excuse for the lapse in our service and we are truly sorry for this. We value your thoughts and strive to provide you with the best service possible.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you and your family back again!Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

Dear Anonymous,Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

Dear Ariun-Erdene,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Alicia, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. However, we would like to extend our sincere apologies with regards to the issues you have experienced during your stay with us.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Pinky,Many thanks for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. We thank you once again for sharing your feedback out of your valuable time. Thank you once again for choosing Capri by Fraser, Changi City / Singapore and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Freida Ng Duty Manager

Dear Ang, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Elaine Cristiny,Many thanks for staying with us and providing us with a great rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was pleasant. However, we do extend our sincere apologies for not being able to meet your stay expectation, especially with the carpet odor. Rest assured we have shared your feedback with the relevant department for future improvements.We thank you once again for sharing your feedback out of your valuable time and for choosing Capri by Fraser, Changi City / Singapore. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Eric LaiDuty Manager

Dear Vera,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear IN, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Angelique,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectations.We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

Dear Sara, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

Dear Rolyna,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectations.We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

Dear Ms. Linda, Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectations. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards, Suriya Kumar Duty Manager

Dear Anonymous,Many thanks for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. We thank you once again for sharing your feedback out of your valuable time. Thank you once again for choosing Capri by Fraser, Changi City / Singapore and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Freida Ng Duty Manager

Dear Adam,Many thanks for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. We thank you once again for sharing your feedback out of your valuable time. Thank you once again for choosing Capri by Fraser, Changi City / Singapore and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Freida Ng Duty Manager

Dear Sumin,Many thanks for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. We thank you once again for sharing your feedback out of your valuable time. Thank you once again for choosing Capri by Fraser, Changi City / Singapore and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Freida Ng Duty Manager

Dear YICHUN,Many thanks for staying with us and providing us with a great rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. We thank you once again for sharing your feedback out of your valuable time. Thank you once again for choosing Capri by Fraser, Changi City / Singapore and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Freida Ng Duty Manager

Dear Anonymous,Many thanks for staying with us and providing us with a great rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. We thank you once again for sharing your feedback out of your valuable time. Thank you once again for choosing Capri by Fraser, Changi City / Singapore and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Freida Ng Duty Manager

Dear Neng,Many thanks for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. We thank you once again for sharing your feedback out of your valuable time. Thank you once again for choosing Capri by Fraser, Changi City / Singapore and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Freida Ng Duty Manager

Dear Kenji,Many thanks for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. We thank you once again for sharing your feedback out of your valuable time. Thank you once again for choosing Capri by Fraser, Changi City / Singapore and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Freida Ng Duty Manager