Bagian depan properti - sore/malam

Ulasan untuk D'Resort at Downtown East

3.5 out of 5
D'Resort at Downtown East
1 Pasir Ris Close, Singapore

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 386 dari 1002 ulasan" "
Penilaian 8 - Bagus. 347 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 163 dari 1002 ulasan" "
Penilaian 4 - Buruk. 67 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 39 dari 1002 ulasan" "

8,4/10

Kebersihan

8,2/10

Staf & layanan

7,6/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Alexandra

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I only stayed for one night as I had a long layover. I didn’t use many of the facilities but I loved that it was so close to Pasir Ris Park which was a lovely walk in the evening. Hotel bed was very comfortable and big, the room was spacious and the view of the sea was great.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services Manager pada tanggal 2 Mei 2024
Dear Alexandra, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 Bagus

Abdallah, Sydney

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great for a layover
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 29 Apr 2024
Dear Abdallah, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

4/10 Buruk

Ian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The staff was friendly and check-in was easy enough, given that we arrived around 11pm. The property is around a 15 min ride by taxi from Changi airport. Our low rating for this property is due pre-dominantly to the fact that there was limited amenities provided in the room. There were no tissues or hand towels provided. Given the name D'Resort, we were expecting something a little more "resorty".
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services Manager pada tanggal 18 Apr 2024
Dear Ian, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 Sangat Bagus

Alexis

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Mall near by for some shopping and food! Taxis available to explore as well
Menginap 6 malam pada bulan April 2024
Tanggapan dari Guest Services Manager pada tanggal 17 Apr 2024
Dear Alexis,thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

4/10 Buruk

Eva

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
This property is big, so lots of walking. It being close to the shopping center and the airport was probably the only plus about this place. Once walked into the room, it was hot and humid. No AC - just a ceiling fan. No tissue paper available either. No toiletries. So if you don't have yout own, stop by the shopping center. This place is very cheap on their guests. Would not recommend.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Services Manager pada tanggal 12 Apr 2024
Dear Eva, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. We would like to take this opportunity to clarify that aircon and ceiling fan are available in the standard quadruple room.

10/10 Sangat Bagus

Zainurrahman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Aaesome
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Services Manager pada tanggal 12 Apr 2024
Dear Zainurrahman, Thank you for staying with us at D'Resort @ Downtown East. We are thrilled to hear of your wonderful recommendation and glad that you have enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 Sangat Bagus

SHYAM KUAMR

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The place is good and kids loved it. Need some more info of shops n stuff to do around.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Guest Services Manager pada tanggal 11 Apr 2024
Dear Shyam Kuamr, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Shinichi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
自然が豊富でとても良い。 リラックス出来た。
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Services Manager pada tanggal 7 Apr 2024
Dear Shinichi, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 Bagus

Alfred

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A good place to be in - the photos with the pool are for wild wild wet not the hotel, you have to pay for entry.
Menginap 9 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 5 Apr 2024
Dear Alfred, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

6/10 Cukup Baik

AYUMI

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
It was clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 1 Apr 2024
Dear AYUMI, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable hotel with friendly staff and in such a great location. Highly recommend it, especially for families.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 27 Mar 2024
Dear Matthew, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

6/10 Cukup Baik

Toshifumi

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
It takes 5-10minutes walk to nearlest shopping area. Except that, it is convinient to stay.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 25 Mar 2024
Dear Tohshifumi, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 Sangat Bagus

Andrew

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 15 Apr 2024
Dear Andrew, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

4/10 Buruk

Claudia

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Room smelled horribly. Like mould. Very loud. Old, used. No real blankets. Not very helpful staff.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 18 Mar 2024
Dear Claudia, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. May we clarify if you have reported the issue to our Front Desk during your stay with us?

8/10 Bagus

Collete, Goole

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
More for families than solo travelers but still a nice comfortable stay .
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 18 Mar 2024
Dear Collete, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 Bagus

Aaron

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 18 Mar 2024
Dear Aaron, thank you for the positive review. We look forward to having you with us again!

10/10 Sangat Bagus

kuan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place for families. Beach is back of the property. Great for children who love water sports. Bring sun block.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 12 Mar 2024
Dear Kuan, thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

8/10 Bagus

chaminda

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Overall good place
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 12 Mar 2024
Dear Chaminda, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

GRACIA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice accommodation and friendly staffs.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 11 Mar 2024
Dear Gracia, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Victor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lots of amenities and activities for the young and old
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 12 Mar 2024
Dear Victor, thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

8/10 Bagus

Mukesh

Bepergian bersama keluarga
Remote location not close to smart. Long walk to room
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 11 Mar 2024
Dear Mukesh, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

6/10 Cukup Baik

Xin Yee

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 25 Mar 2024
Dear Xin Yee, thank you for the review. We would appreciate if you could share more information with us so that we can improve on our service standards. Thank you for understanding and we look forward to hear from you soon.

10/10 Sangat Bagus

Thu Trang

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the second time I stay here and I am very satisfied. The room is spacious, location is convenient, and the staff are very helpful!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Manager pada tanggal 8 Mar 2024
Dear Thu Trang, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 Bagus

Amar

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great Service
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 4 Mar 2024
Dear Amar, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 Bagus

Amar

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 4 Mar 2024
Dear Amar, thank you for the positive review. We look forward to having you with us again!

8/10 Bagus

Eun Kyoung

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
공항과 가까워 이용했습니다. 생각보다 큰 규모에 리조트였고 정원도 예뻤어요 하지만 방에 작은 개미들이 많아 다시 방문은 고민이 되네요
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 4 Mar 2024
Dear Eun Kyoung, we appreciate that you have taken the time to share the compliments of your experience with us and the service we can improve on. May we also clarify if you have reported the issue to our Front Desk during your stay with us?

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 27 Feb 2024
Dear William, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Doug

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 21 Mar 2024
Dear Doug, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Rosemarie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is well maintained and excellent amenities. Customer Service is good
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 23 Feb 2024
Dear Rosemarie, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Willem

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Big room with 2 queen size beds, not like the usual Asian hotels. Friendly staff, quick check in. Staff called a tax for us
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 23 Feb 2024
Dear Willem, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

6/10 Cukup Baik

Robert, Brisbane

Bepergian bersama teman
Hotel was difficult to find in complex.Taxi driver drove us to a different spot to disembark.Needed to walk over 1km and up a ramp in the heat to get to checkin area.My wife asked for a drink of water on arrival and she NEVER got it ! Had to wait until we got into the room to get a drink of water !! The area at checkin was very quiet with 3 girl agents behind the desk.No one was forthcoming to check us in ?! Also front area had orange peel scattered around the floor also oranges slices just lying on the tile floor with no one attempting to clean it up..?? Very Odd !
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 20 Feb 2024
Dear Robert, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Thank you for the opportunity to clarify that the peeled oranges are a part of the Lion Dance that we celebrate during Chinese New Year. Thank you for your understanding.

10/10 Sangat Bagus

Hong Bee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What i didn't like is the parking fee i need to pay, since i m stay so why do i need to pay for parking.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 20 Feb 2024
Dear Hong Bee, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 Sangat Bagus

Dawn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 20 Feb 2024
Dear Dawn, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Kyle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel staff were very nice. Our room was huge! Bedroom and washroom was very clean. The air conditioning can get very cold which was a plus! Only thing that can be improved is to have some sort of mirror in the bedroom. The lighting in the washroom was very dim and it was hard to see in that mirror.
Tanggapan dari Guest Services Manager pada tanggal 13 Feb 2024
Dear Kyle, Thank you for staying with us at D'Resort @ Downtown East. We appreciate your positive suggestion, which is indeed important to us. We will take your suggestion into consideration and review it as part of our ongoing efforts to improve our overall guest experience. Once again, we thank you for your invaluable feedback and we look forward to receiving your continuous support.

10/10 Sangat Bagus

Asif

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Manager pada tanggal 13 Feb 2024
Dear Asif, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

David

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed here for a quick sleepover before flying out the next morning. Easy enough to get to from the airport and the lady who assisted us check in (late at night) was lovely and helpful. Room was quirky and the kids loved the bunk bed. Nice touch having a puzzle for kids where the answers acted as the combination to a padlock on a treasure chest in the room which had free goodies inside. We managed to crack it before we left at 6am ;) Would love to come back and stay for longer as water park and facilities looked very cool.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 25 Jan 2024
Dear David, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

6/10 Cukup Baik

GWANTAE

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 25 Jan 2024
Dear Gwantae, we sincerely apologize for your recent stay experience. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. We would appreciate if you could share more information with us so that we can investigate the mentioned matters. Thank you for understanding and we look forward to hear from you soon.

8/10 Bagus

Abigayl

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Everything’s good so far except for our room that’s different from what we originally booked, but they’re able to accommodate it. We just had to wait for it to be ready. We didn’t get a chance to try their waterpark. Hopefully next time when we go back again. Thanks!
Tanggapan dari Guest Services Manager pada tanggal 24 Jan 2024
Dear Abigayl, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Loday

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 23 Jan 2024
Dear Loday, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Joan

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 19 Jan 2024
Dear Joan, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Wonyoung

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Guest Services Manager pada tanggal 16 Jan 2024
Dear Wonyoung, thank you for the positive review. We look forward to having you with us again!

6/10 Cukup Baik

Jackie

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Ok, mest til familier
Servicen var rigtig god, de var søde og imødekommende. Køleskabet lugtede jordslået, hvilket gjorde at værelset lugtede og var ubehageligt. De prøvede at rengøre da vi sagde det, men lugten hang ved. Vandlandet var fint, og da vi kom off season var der ingen kø.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 15 Jan 2024
Dear Jackie, we appreciate that you have taken the time to share the compliments of your experience with us and the service we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not-too-distant future.

10/10 Sangat Bagus

Nanette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 15 Jan 2024
Dear Nanette, thank you for the positive review. We look forward to having you with us again!

6/10 Cukup Baik

Chiho

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Services Manager pada tanggal 15 Jan 2024
Dear Chiho, thank you for the review. We would appreciate if you could share more information with us so that we can improve on our service standards. Thank you for understanding and we look forward to hear from you soon.

8/10 Bagus

Sangeetha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice ..
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 15 Jan 2024
Dear Sangeetha, thank you for the review. We look forward to having you with us again!

8/10 Bagus

Michael, Sheffield Lake

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
If you have a layover in Singapore, this is the perfect spot. We had 20 hours, so took the 10 minute cab ride to the hotel, spent the day at the water park, and returned to Changi that evening. Perfect layover. Hotel is perfectly situated in the park.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 11 Jan 2024
Dear Michael, thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

8/10 Bagus

Heidi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
It is closer to Singapore's airport. It is close to the beach.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 12 Jan 2024
Dear Heidi, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 Bagus

Chi Ho, Singapore

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 11 Jan 2024
Dear Chi Ho, thank you for the review. We look forward to having you with us again!

10/10 Sangat Bagus

anala

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great site around and hotel
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 18 Apr 2024
Dear anala, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

4/10 Buruk

Masahide

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
バーベキュー施設に隣接しており、夜中まで騒がしかった。騒音のため子供が遅くまでねむれなかった。シャワーの排水口が機能しておらず、シャワーを浴びた後はトイレも含めたバスルーム全体が水浸しになった。金額の割に満足度は低かった。
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 10 Jan 2024
Dear Masahide, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. May we clarify if you have reported the issue to our Front Desk during your stay with us?