Resepsionis

Ulasan untuk five6 Hotel Splendour

3.5 out of 5
five6 Hotel Splendour
5 Lorong 6 Geylang, Singapore

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 322 dari 776 ulasan" "
Penilaian 8 - Bagus. 332 dari 776 ulasan" "
Penilaian 6 - Cukup Baik. 86 dari 776 ulasan" "
Penilaian 4 - Buruk. 22 dari 776 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 776 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Francis

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sam pada tanggal 2 Mei 2024
Dear guest, thank you for choosing the our Hotel. We are very sorry that you didn't enjoyed your stay at our hotel. Your comments are very important to us. We will continue to work hard to improve the quality of our service. Looking forward to seeing you again soon, thank you. Sam Front Desk Team

8/10 Bagus

Eric

Disukai: Staf & layanan
Good beds , sightly small but great value
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shune pada tanggal 21 Mar 2024
Dear Guest, thank you for choosing Hotel Splendour. Your support is an encouragement to our team. We will strive continuously and provide the best service. Hope to see you back soon, thank you.Front Desk Team

10/10 Sangat Bagus

Marina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The service was excellent. The staff were so accommodating and helpful and friendly.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Shune pada tanggal 21 Mar 2024
Dear Guest, thank you for choosing Hotel Splendour. We are appreciated that you had a good time to stay with us. Your positive feedback will serve as a motivation and an encouragement for our team. We hope to see you again soon, thank you.Front Desk Team

6/10 Cukup Baik

Dominga

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Shune pada tanggal 8 Apr 2024
Dear Guest, thank you for your review. Your feedback and comments are important for us. We will continue to make efforts and provide the best service. Looking forward to seeing you back soon, thank you. Front Desk Team

10/10 Sangat Bagus

Rajcoomar

Disukai: Kebersihan, kondisi & fasilitas properti
The hotel is close to many restaurants. The room is small but clean. The bed is comfortable.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Shune pada tanggal 21 Mar 2024
Dear Guest, thank you for choosing Hotel Splendour.Your comments are important to us.This feedback will serve as an encouragement to our team. We will strive continuously to provide the best service. Looking forward to seeing you back soon, thank you.Front Desk Team

8/10 Bagus

Kazuki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
宿泊施設のアメニティ自体はかなりよいが、周りの治安が少しよくないのが気になった。
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shune pada tanggal 21 Mar 2024
Dear Guest, thank you for choosing Hotel Splendour.Your comments are important us. This feedback will serve as an encouragement to our team. We will strive continuously to provide the best service,thank you.Front Desk Team

10/10 Sangat Bagus

Monica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy limpio espacioso para 4
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Shune pada tanggal 21 Mar 2024
Dear Guest, thank you for choosing Hotel Splendour. We are so glad that you enjoyed our room service and cleaning. Your support is an encouragement to our team. We will strive continuously and provide the best service. Hope to see you back soon, thank you.Front Desk Team

8/10 Bagus

SUGANAMI

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフが皆さん親切でとても良かったです。早朝のチェックアウトを前日に伝えておいたら、とてもスムーズに処理してくれて、タクシーの手配もすぐにしてくれました 。 MRTの駅までは少し歩きますが、シンガポールのMRTは路線も多く乗り換えれば観光地へのアクセスは良好です。 部屋は広くはなかったですが、スーツケースを2つ開けても余裕がありました。 バスルームはシャワーのみですが水温も安定しており、東南アジアでありがちな床が水浸しになるような事もなかったです。最低限のアメニティも揃っていました。 ただ、部屋に小さなダニのような虫を数匹見ました。トコジラミではなさそうでしたが、気になる方は防虫剤を持って行くと良いかもしれません。
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shune pada tanggal 21 Mar 2024
Dear Guest, thank you for staying with us. We are sorry to hear that some insects in the room.We will inform our housekeeping to take notes and solve these issues. We will continue to make efforts and provide the best service. We hope can see you soon, thank you.Front Desk Team

10/10 Sangat Bagus

Terry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location for food and traveling around the city.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Shune pada tanggal 21 Mar 2024
Dear Guest, thank you for review. There are many shops and restaurants nearby us. It's easy for tourists to buy grocery and taste delicious food. We believed you have a great time to stay with us. We hope to see you again soon, thank you.

8/10 Bagus

Queenie, Milpitas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to walk out to eat
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Shune pada tanggal 21 Mar 2024
Dear Guest, thank you for positive review. There are many shops and restaurants nearby us. It's easy for tourists to buy grocery and taste delicious food. We believed you have a great time to stay with us. We hope to see you again soon, thank you.

2/10 Sangat Buruk

Ismail Kerem

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Berbat bir otel kimseye tavsiye etmiyorum
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Helena Anne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was close to stadium via grab
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Elijah

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Christina, Bremerton

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Paolo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 9 malam pada bulan Januari 2024

2/10 Sangat Buruk

KEIKO

Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
オススメできます。 思っていたより清潔で、過ごしやすかった。部屋もキレイだし、シャワーもしっかり温かく水圧もあった。水がつまったりトイレが流れないこともなく、強いて言うならエアコンの温度調節がしにくいことぐらいだった。 各階にウォーターサーバーもあったので、水分に困ることもなかった。 夜になると危ない地域かと思ったが、そこまで危険ではなかった。
Menginap 9 malam pada bulan Desember 2023

8/10 Bagus

P A

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Spacious, clean room with very comfy beds and good shower. Only 12 minutes walk from Kallang MRT on the direct line from the airport to the city made it very easy to access. Staff were friendly and efficient and the free minibar drinks & snacks were much appreciated. Good value place to stay.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Leonie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was very friendly and in the vicinity are many Restaurants and the Bus connection in all directions are very good!
Menginap 3 malam pada bulan November 2023

8/10 Bagus

robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Many restaurants/bars/cafe within walking distance hotel located on quiet side street. MRT and bus stops nearby
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Michael

Menginap 10 malam pada bulan November 2023

8/10 Bagus

YunChung

Menginap 6 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Colin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stayed many times Always delivers 🙌
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Masao

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
きれいでした
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Zee

Disukai: Kebersihan
Easy access to food and shops
Menginap 3 malam pada bulan Agustus 2023

6/10 Cukup Baik

Mariam

Menginap 3 malam pada bulan September 2023

8/10 Bagus

Marie

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2023

8/10 Bagus

Geoff

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Small but comfortable, one night stopo er so suited our needs
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Kazuki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 9 malam pada bulan September 2023

6/10 Cukup Baik

toshiyuki

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

4/10 Buruk

Philippe-Albert

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Peut-être est-ce seulement la chambre familiale?
Chambre familiale un peu usée avec décorations de Winnie l'Ourson aux murs. Manque d'espace et chambre mal configurée. Le véritable problème est cependant les minuscules fourmis qui se promènent sur les meubles et dans la douche: disons que nous avons dû en manger quelques-unes. C'est propre, mais ce n'est pas plaisant d'entrer dans une chambre et apercevoir des fourmis. De plus, on ne semble pas avoir de produit au comptoir pour en éliminer quelques-unes.
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Good location
最寄り駅まで歩いて15分以内です。空港やベイサイドに行くにも便利で良かったです。
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Mathieu

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

Keith

Menginap 5 malam pada bulan Juli 2023

8/10 Bagus

Karim

Room setting
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Niva pada tanggal 19 Jul 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Sangat Bagus

Xander

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property is clean and located in a place with great transportation options. Staff are friendly and accommodating.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Niva pada tanggal 19 Jul 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

8/10 Bagus

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A nice room. I would take, anywhere!
A few glitches in the WIFI, but a very nice room.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Niva pada tanggal 19 Jul 2023
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 Sangat Bagus

Igor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It's a great place to stay in Singapore. I will come again.
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari Niva pada tanggal 19 Jul 2023
I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Sangat Buruk

Rohit

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Very congested, room was clean and service was prompt but if I had known where it was located, I would not have booked it.
Menginap 4 malam pada bulan Juni 2023

6/10 Cukup Baik

Natalia

Bepergian bersama teman
Disukai: Kebersihan
We stayed 3 days first in a fairly pleasant room. Came back for 1 night before leaving Singapore and got the "not best room". Space is a luxury in Singapore and these rooms try to maximise it. Not very large, but clean and good shower. Massive tv very close to the bed, good choice of You Tube and other channels available. Basic but pretty efficient.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Niva pada tanggal 19 Jul 2023
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

10/10 Sangat Bagus

Ty

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front staff are wonderful. Alice and Wayne would be a reason to stay there again, wonderful customer service. Very helpful in all ways.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Wendy pada tanggal 25 Jun 2023
Dear Guest,Thank you very much for your kind review.We will share your good reiview to our staff Alice and Wayne. We hope to see you again soon with us and glad that you made a great choice choosing to stay with us here.Regards,Hotel Splendour Team

8/10 Bagus

Angie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel overall
Hotel is in good condition and staff were helpful. Rooms were good size for Singapore with lots of storage places to keep things. Bed was comfortable. Nothing fancy but worked. About 10min walk to train downtown. Area has many food stops. Great hotel especially for the price.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Wendy pada tanggal 25 Jun 2023
Dear Guest,Thank you for your high score review. We are glad that hotel facilities and our service were up to your expectation. We hope to see you again soon with us and glad that you made a great choice choosing to stay with us here.Best Regards, Hotel Splendour Team

8/10 Bagus

Victor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel and staff is nice, area around the property not so much
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Front Desk Team pada tanggal 13 Jun 2023
Dear Guest,Thank you for choosing Hotel Splendour. We hope you had wonderful time in our hotel. In our hotel area does not have much things to do, but we have a good tasty restaurant around the hotel. Not only that, in Geylang area provide many night club only for adults. Others then that it has a supermarket for foods.Thank you and best regards,Front Desk Team

10/10 Sangat Bagus

Keith

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was small but adequate…. The bedding & bed felt quality… Quality doona…. Quality towels…. Always adequate tea & coffee…. Water cooler & heater in corridor always on tap…. The lifts always prompt… We stayed for 26 nights and thoroughly enjoyed staying at five/6 Splendour….. Keith & Philly….
Menginap 26 malam pada bulan Mei 2023
Tanggapan dari Front Desk Team pada tanggal 13 Jun 2023
Dear Guest,Thank you for the good reviews. That's good that you enjoyed staying at our hotel. Please come back again!Best Regards,Front Desk Team

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a comfortable stay. The staff were pleasant but not overly welcomming
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Front Desk Team pada tanggal 13 Jun 2023
Dear Guest,Thank you for staying at Hotel Splendour. We will improve our customer service. Hope to see you again. ThanksBest regards,Front Desk Team

10/10 Sangat Bagus

Chizuko

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
When I turned on the air conditioner, water dropped onto the floor. My bag got wet. That was the only point I didn’t like. The staff was nice and the hotel itself was clean and neat. I would say it’s okay to stay.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Wendy pada tanggal 25 Jun 2023
Dear Guest,First of all, We apologize for the things that occurred during your stay with us. We will definitely inform our team to check all air conditioners. Necessary action will be taken to prevent such matters from reoccurring. Thank you once again for highlighting this experience to allow us to improve and be better when we serve you next time. We hope to see you again.Regards,Hotel Splendour Team

6/10 Cukup Baik

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good for the money
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Front Desk Team pada tanggal 13 Jun 2023
Dear Guest,Thank you for staying at Hotel Splendour!Best Regards,Front Desk Team

10/10 Sangat Bagus

Dale

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean, well appointed room with plenty of space. Walkable to MRT station. Good air condition and Wifi.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Wendu pada tanggal 23 Mei 2023
Dear Guest,Thank you very much for your kind response.We are glad that your stay had been a good one and we hope to welcome you again to stay with us. Regards,Hotel Splendour Team

2/10 Sangat Buruk

Wai Man Violet

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I have been staying in the hotel from May 2-5 in Rm 303 (a Family Quadruple Room; and from May 5-9 in Room 312, which is a single queen's bed room for myself only. For Rm 303, it was extremely small, although in the photo it showed a large room, the air-conditioner was very hot, no matter how we adjusted it, it stayed at 26-28 degree C, the bath room was hot like a sauna room. For Rm 312, the size was a normal single room, but the air-conditioner was extremely cold, I have to keep switching it off. The water heater for bath was out of order, hot water was like only 5 degree above cold water, luckily SG is hot enough for cold water bath, and I don't bother to pack all my stuff again to change a room. But in the 2nd night in Rm 312, I saw a small cockroach (~1.5cm) on the wall, it was the baby of the very large type cockroach. I have to kill and clean it as it moved too fast and it'll take time to call staff to come and kill it. Then in the 3rd morning I saw another 0.5cm one. The most horrible thing was that on the last night I stay in the hotel, I saw one 2cm one and 1cm one in the crack between the bed mattress and the wall, they gone too fast & there was nothing I could do. I think this hotel need a thorough pest control exercise. The "hotel" is more like a "hostel" instead. The location was bad, far away from metro train, a red night area that multiple taxi drivers told us not to go back late at night. The only good thing was that staff were friendly and helpful.
Tanggapan dari Ron pada tanggal 19 Mei 2023
Dear Guest,Thank you very much for your valuable feedback to us.We appreciate the opportunity you have given to us to improve to rectify the issues you have faced.We will certainly have our pest control team to fix the room for your pest issue and the air-conditioner issue was not reported by the following few guests who stayed in the room after your departure. Having said that, we will have our contractor to check in this room 303 as well because it could prevent this issue from hapenning.We sincerely wished that this issue was reported to us during your stay with us as we can activate our pest control team and air conditioner contractor to come to fix it on the day or the following day.Our hotel location is only 2 bus stop away from the nearest mrt station, Kallang station which will take about 3 minutes bus ride or walking will be about 12 minutes.Many local drivers still have the wrong impression that Geylang road means red night area but actually these areas are about 10 to 12 streets away from Hotel Splendour.3 minutes walk to main road from hotel is a whole street of food either on the left or right side.We sincerely thank you for the feedback and we will certainly make sure we do better on your next trip here with us and for the other guest who will be staying with us.Regards,Hotel Splendour Team

6/10 Cukup Baik

DONGHYUN

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Front Desk Team pada tanggal 13 Jun 2023
Dear Guest,Thank you for staying at Hotel Splendour.Hope to see you again.Best regards,Front Desk Team

10/10 Sangat Bagus

Tomokazu

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Mei 2023