Overall, my stay at Grand Copthorne was absolutely amazing! The recently renovated room was stunning, from the modern decor to the sparkling clean bathroom. It truly felt like a luxurious escape. The staff were exceptional from start to finish, and I want to especially highlight their willingness to accommodate a late check-out request with a smile.
That said, there were a couple of minor things that held back the experience from being completely perfect. The bedsheets had an odd, slightly musty smell, which was a bit off-putting at first. While the room itself was immaculate, it took a little while to adjust to the scent. Additionally, the TV connection was quite frustrating. Neither Chromecast nor Airplay worked properly, limiting our entertainment options in the evenings.
Despite these minor glitches, I still had a fantastic stay at Grand Copthorne. The incredible staff, beautiful room, and overall positive atmosphere more than outweighed the small inconveniences. I would definitely recommend this hotel to anyone looking for a luxurious and unforgettable experience.Just be aware of the potential for a slightly funky bedsheet smell and temperamental TV connection.