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Ulasan untuk Hi Hotel Bugis

4 out of 5
Hi Hotel Bugis
11 Jalan Klapa, Singapore

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 37 dari 97 ulasan" "
Penilaian 8 - Bagus. 35 dari 97 ulasan" "
Penilaian 6 - Cukup Baik. 14 dari 97 ulasan" "
Penilaian 4 - Buruk. 5 dari 97 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 97 ulasan" "

8,0/10

Kebersihan

8,8/10

Staf & layanan

6,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020

4/10 Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2022

4/10 Buruk

William

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2022

6/10 Cukup Baik

Ray, New York

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Staff is great but the property is old and even paint is chipping. The design is horrible and tries to be modern and instead just end up being badly designed. Shower leaks water, water does not fall into the drain so the place is perpetually wet
Menginap 1 malam pada bulan Juni 2022

2/10 Sangat Buruk

CHIN WA

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Pros: Very friendly staff and nice swimming pool. Cons: Extremely dirty and badly maintained for $170 a night. The pictures are deceiving. Please don't stay here. There was thick layer of dust on high touch areas like cups, fridge and tables. Toilet was extremely dirty with many long hair in toilet bowl, and short shaved hair in sink. Requested for a king bed but was given 2 single beds which were in terrible condition. This room is one of the worst hotel I have ever stayed in, and for $170SGD a night. You can find better accomodation elsewhere.
Menginap 1 malam pada bulan Mei 2022

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The place gave me the rustic feels. Its not as bas as how the reviews are, may need a little bit of maintainance but understandable due to the pandemic, but what they lack in the place they made up for great customer service!
Menginap 3 malam pada bulan November 2021

10/10 Sangat Bagus

Neo

Disukai: Staf & layanan
Xy hotel staycation with my wife
Location of hotel is in between two mrt stations; bugis and lavender. It is located near to the arab street and beach road and not to mention Bugis street and bugis junction. From the decoration and fitting of the rooms, it more towards boutique hotel. The carpet floor is abit dirty. Other than that all others are acceptable.
Menginap 1 malam pada bulan September 2021

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2020

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan September 2020

6/10 Cukup Baik

Traveler terverifikasi

Menginap 4 malam pada bulan September 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Good experience with the tub and all. Just that our room handle was not working great and we couldn’t lock our door so we used the physical door lock where we slid the metal chain hook instead.
Menginap 1 malam pada bulan September 2020

8/10 Bagus

Amirul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2020

6/10 Cukup Baik

Oliver

Stay at Junior Suite way below expectations
We stayed at the Junior Suite and expected something much more than we experienced. Not worth the money.
Menginap 2 malam pada bulan Juli 2020

10/10 Sangat Bagus

Faiza

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exelent
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Han Bin pada tanggal 21 Jul 2020
Thank you for your support and looking forward to see you again for staying our other 15 different artistic designed rooms. Have a great day. XY Hotel Bugis

6/10 Cukup Baik

Michelle

Average at best
Not as good as we'd hoped from the photos for the money. The whole hotel needs a freshen up in decoration. Breakfast was ok - self service, although sausages and scrambled eggs were cold each day. Good points were the location - easy to get to two mrt stations, and the fact you could go and get free tea and coffee throughout the stay. Staff were indifferent.
Menginap 3 malam pada bulan Februari 2020

4/10 Buruk

Thomas

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rude service, bad breakfast, dirty hotel.
After travelling 2 months in Asia in various countries, we expected to find in Singapore a very good hotel experience. But it seems you get what you pay for and in Singapore you obviously don’t get much for $150 CAD. This is the most expensive AND the worst hotel we have stayed in during the course of our travel. Check-in experience was rude, the staff did not even talk to us, the hotel is in renovation, the breakfast was plain horrible, and our room was dirty (the toilet was not even flushed when we checked-in!!). Avoid.
Menginap 2 malam pada bulan Maret 2020

8/10 Bagus

Daiki

Disukai: Staf & layanan
ブギス近くの小規模な宿
ブギスから徒歩10分程度の場所にある、小規模なホテルです。 チェックイン時に対応してくれたスタッフの方はとても親切で、シンガポールが初めてと伝えると、名所や行き方、付近のコンビニ、両替所の場所の等も丁寧にレクチャーしてくださいました。ホスピタリティをかんじました。 部屋はhoneymoon suiteに泊まったのですが、所謂スイートルームという感じではありません。ビジネスホテルの方がイメージとしては近いかもしれません。 大きなバスタブがあるのは良いのですが、トイレと同じ場所にあり、カーテンがないので、注意しないとトイレも水浸しになってしまいます。 また、トイレ、風呂がガラス張りで、ブラインドもないので、部屋から用を足す姿も丸見えになります苦笑 とはいえ、立地はいいですし、他のホテルの口コミを見てもトイレが浸水するとあるので、この値段でこの広さで、バスタブのあるホテルは値打ちなのかもしれません。 (同価格帯の他のシンガポールの宿に泊まったことがないので、比較はできないですが。)
Menginap 2 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Februari 2020

8/10 Bagus

nadine

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Februari 2020

2/10 Sangat Buruk

PTAN

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Totally disappointing. The bathroom floor was wet and with cracks. The sliding glass door was faulty. We came back to the room after dinner and the power tripped several times! The receptionist got us another room but the new room came with a faulty door lever and we are unable to lock the door, had to use the door chain in the end. We booked a room with a king-size bed but was given 2 single bed (thou they merged it for us). The condition for the bathroom in the new room is bad as well, cracks on the floor and the sliding door can be closed fully, causing the whole bathroom to be wet after our shower. No bottled water as promised, Breakfast was bad. Cold and blend scrambled eggs. Chicken sausages that were soaked in a pot of water and looked as thou they were left there for days and chicken ham left on a plate together with some cakes. Packets of biscuits were also provided. There is ONLY 1 receptionist on duty at 1 time. We had wanted to enquire about late check-out but was told by one of the staff that the receptionist has 'gone out to buy something' and he will get her to inform us about our enquiry, which we obviously did not get any reply on. Accessibility wise, it is in the middle of Bugis and Lavender MRT but you may have a problem travelling on a rainy day as it is not sheltered. The nearest convenience store is 3mins away. Overall review - BAD.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Han / Hotel manager pada tanggal 19 Feb 2020
Dear Guest Thank you for staying with XY Hotel Bugis and your kind review. We do notice the problem and already fix it well. We are sorry for not being able to making your stay the best and for the shortage of manpower was due to the special period of virus problem. We will keep improving our service as what we did regularly. Hope you will enjoy our hotel service for your next visit. Thank you. XY HOTEL Bugis

2/10 Sangat Buruk

JasonPrice, Bangor, ME

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mold and mildew everywhere. Everything was wet. No upkeep. Rust stains running down walls.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Han / Hotel Manager pada tanggal 19 Feb 2020
Dear Guest Thank you for staying with XY Hotel Bugis and your feedback. We are up keeping our property regularly as always, unfortunately last 2 weeks there were heavy rain and making our room wet and stain, we are already repaint it to make it better. Once again thank you for your kind review for our improvement. You are most welcome to stay with us again to try our different rooms with different style and Arts. Thank you. XY HOTEL Bugis

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
全て素晴らしかったが、特にスタッフが優しく話していて楽しかったです。
Menginap 4 malam pada bulan Februari 2020

10/10 Sangat Bagus

KOUICHI

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
素晴らしい対応のホテル
BugitsとLavender駅から10分圏内の場所に位置しています。ホテルの隣にはバーもあり、夜も楽しむことができます。 何より素晴らしいのはスタッフの方々の対応です。チェックイン時間の前に訪れた私たちにシャワーを貸してくださるなどきめ細かい対応が印象に残りました。部屋自体は多少古さを感じますが、値段を考えれば十分でしょう。
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari XY HOTEL pada tanggal 5 Feb 2020
Dear Guest, we are really happy that you've enjoyed the staying at our cozy boutique hotel. We have 15 rooms each with different theme and design, we look forward to welcoming you to enjoy the different rooms in future. Thank you so much

10/10 Sangat Bagus

jinkyo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari khc pada tanggal 6 Feb 2020
Thank you for your kind review. We appreciate your taking time to give us your comments.

8/10 Bagus

SEUNG SEK

Menginap 3 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari khc pada tanggal 6 Feb 2020
Thank you so much for taking time to give us your reviews. Looking forward to seeing you again soon.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Employes very kind, always ready to help. Room was old.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari khc pada tanggal 6 Feb 2020
Thank you for taking time to give us your reviews. Looking forward to seeing you again.

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This place is way overpriced for what you get. Our room had no window and the bathroom was in terrible condition. The breakfast was a total joke. There are much better places in Singapore for this price category.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari khc pada tanggal 6 Feb 2020
We apologise for the experience caused to you and will take steps to improve on the areas.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Funky hotel in cool location. Pool was small but just what I needed.
Menginap 2 malam pada bulan September 2019
Tanggapan dari khc pada tanggal 6 Feb 2020
Thank you for taking time to give us your feedback. We are glad that you managed to get some rest and look forward to seeing you again soon.

6/10 Cukup Baik

Lydia Erdinnie

Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2019
Tanggapan dari khc pada tanggal 10 Jan 2020
Thank you so much for your reviews.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
nice location. amenities are sufficient for a boutique hotel like this. however, the vanity light bulb in my bathroom burnt out, and there's water dripping from the aircond - i placed the bath towel underneath. the sound proof isn't the best. for one night sleep, i would say that it's not bad.
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Kristel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quirky Cute Hotel!
I truly enjoyed my stay here. Staff was very welcoming, rooms were cute , clean and quirky. Apparently every room in the hotel has a different design. AND it's super great that I can get free snacks whenever I wanted from the lobby ;)
Menginap 3 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan November 2019

6/10 Cukup Baik

YING WAI

Traveler bisnis
Menginap 3 malam pada bulan November 2019

8/10 Bagus

Takeshi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
場所がいい。
場所がとてもよかった。何も調べないで押さえたホテルでしたけど、ブラブラ観光するにはいい場所。 出張での滞在だったので、遊ぶ時間はなかったけど次は観光で滞在したいホテル。
Menginap 2 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quirky, clean and very accessible hotel. many good eateries around the area. easy to go anywhere from the hotel place
Menginap 1 malam pada bulan Oktober 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly staff. We were able to have a shower at end of the day, when we picked up our bags, on way to the airport.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari KHC pada tanggal 18 Okt 2019
Thank you for taking time to give us your feedback. We will do our best to improve on our standards and look forward to seeing you again soon.

8/10 Bagus

Jimmy

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari khc pada tanggal 9 Okt 2019
Thank you so much.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2019
Tanggapan dari khc pada tanggal 6 Okt 2019
Thank you so much for taking time to give us your review.

10/10 Sangat Bagus

Oli, Wellington, NZ

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent stay. Fully recommend. Location was great and the staff were very friendly
Menginap 3 malam pada bulan September 2019
Tanggapan dari khc pada tanggal 6 Okt 2019
Thank you so much for your support and kind review.

6/10 Cukup Baik

Stefan

Disukai: Kebersihan, staf & layanan
All in all ok, but not for this price. I had a room on level 1, where also is the reception. The door of my room was not realy closing to the floor at bottom, there was a gap thick as a thumb. And the guy who was over night at the reception had every night loud phone calls, so good sleeping was not really possible. At evening and early morning you also can have fun with a prayer call of a mosque close to hotel.
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari khc pada tanggal 27 Agu 2019
Dear Mr Stefan Please accept our sincere apologies for the poor quality of your stay. We will take note of the sound proofing of this room and our sincere apologies once again. We thank you that all the other aspects were ok in your regards and appreciate your taking time to write your feedback.

8/10 Bagus

Sze

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
員工友善親切。地點鄰近地鉄站，交通方便。泳池在二樓，池底是透明玻璃，能看見樓下用餐的住客。我們不敢影響他人食欲。
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari khc pada tanggal 16 Agu 2019
Thank you very much. Hope to see you again soon ;)

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
値段と条件のバランス
シンガポールで1泊1万円位の予算でした。バスタブはありません。シャワーのお湯の出が悪いです。食事は24時間パンやシリアルがリビングに置いてあります。アツアツの料理はありませんでした。また、ナイトウエアはないので持参しましょう。場所はブギスとラベンダーの両駅から歩けるのですが、空港からのタクシーでは一発で通じないので知名度は高くないのでしょう。不快なことはないのでこれらの宿泊条件を理解してこの値段なら妥当かと思います。
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari khc pada tanggal 8 Agu 2019
Thank you so much.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Prima verblijfplaats op goede locatie
Prima hotel op een goed locatie. Makkelijk met OV te bereiken vanaf het vliegveld (Changi), dichtbij de hippe wijk Kampong Glam (Arab Street). Veel leuke restaurantjes in de buurt. Personeel erg vriendelijk en behulpzaam, schone kamers met alles wat je nodig hebt. Comfortabel en goede wifi verbinding. Het enige mindere puntje vond ik het ontbijt.
Menginap 7 malam pada bulan Juni 2019
Tanggapan dari khc pada tanggal 23 Jul 2019
Thank you for taking time to write your reviews and we will take all your comments seriously.

2/10 Sangat Buruk

Magnus

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bedrövligt
Inga fönster dålig service.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari khc pada tanggal 23 Jul 2019
We apologise as this was the last room left.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Close to the MRT and lots of food places nearby. Quirky little hotel, very clean though and a comfortable bed. Staff were very helpful.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari khc pada tanggal 11 Jul 2019
Thank you for your feedback. Appreciate your taking your time to write this wonderful comments for us.

8/10 Bagus

Tina

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Juni 2019
Tanggapan dari khc pada tanggal 19 Jun 2019
Thank you so much for your generous review score. We will work hard to provide a better service and look forward to seeing you again soon.