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Ulasan untuk JetQuay Suites

3 out of 5
JetQuay Suites
60 Airport Blvd, Singapore

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 9 dari 31 ulasan" "
Penilaian 8 - Bagus. 12 dari 31 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 31 ulasan" "
Penilaian 4 - Buruk. 1 dari 31 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 31 ulasan" "

8,2/10

Kebersihan

8,2/10

Staf & layanan

8,0/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

litia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari JetQuay Reservations pada tanggal 10 Jan 2020
Dear Litia, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

2/10 Sangat Buruk

Shenghan

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari JetQuay Reservations pada tanggal 10 Jan 2020
Dear Shenghan, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

6/10 Cukup Baik

Stuart

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari JetQuay Reservations pada tanggal 10 Jan 2020
Dear Stuart, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient and suited the purpose. Was nice to sleep in a real bed between 2 long flights. The food was great too. Excellent value.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari JetQuay Reservations pada tanggal 23 Okt 2019
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The breakfast was good, a little disappointed that they didn’t have any drivers available to pick me up at my terminal but understandable since it was so late at night.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari JetQuay Reservations pada tanggal 23 Okt 2019
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Katarina, wien

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, friendly staff
Forthcoming staff, very good service
Menginap 1 malam pada bulan September 2019
Tanggapan dari JetQuay Reservations pada tanggal 23 Okt 2019
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

8/10 Bagus

pmpm

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
出発便の為の利用であれば、空港から歩いて入れませんので、電話する必要があります。そうすると車で迎えに来てくれます。
Menginap 1 malam pada bulan Agustus 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I couldn’t find the hotel. It’s difficult to find the place for travelers.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari JetQuay Reservations pada tanggal 21 Agu 2019
Dear Guest, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari JetQuay Reservations pada tanggal 21 Agu 2019
Dear Guest, Thank you for your valuable review relating to your stay with us. We look forward to seeing you again at JetQuay.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was excellent! A concern I saw come up in some other reviews was that it’s hard to find the property. If you go to any information desk at changi airport (granted you’re flying into Singapore) they’ll arrange for a pickup service which was very helpful especially since I was checking in late at 3:30 AM. If you’re able to call the hotel yourself I’m sure they’d handle it. The staff were so professional, they even offer a wake up service. There’s a spacious workspace lounge alongside the regular lounge with plenty of comfortable chairs, tables and TVs. I enjoyed the complimentary breakfast. I don’t ever even write reviews but my experience was so great. Thanks so much!
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari JetQuay Reservations pada tanggal 7 Agu 2019
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan
Booked for a night only to find out they charge in blocks of 6 hours. Complete scam. This was in the fine print not on the cover page.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari JetQuay Reservations pada tanggal 22 Jul 2019
Hi there, Thank you for your valuable feedback relating to your stay with us. Please kindly be advised that there are two room options available on Expedia Booking site - "Single Nap Room - Max 6 Hours Stay, Meal included" and "Single Nap Room - Meal included". Thank you.

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I order an over night stay which said from the 17th-18th for$80. I arrive there and they say I can only stay 6 hours max unless I pay another $80 or I get kicked out at 9pm. So I ended up paying $160 for 12 hours in a little box room which now lead me to the time of 3am in the morning where I’d have to pay even extra $$$ to stay until 5:30am when I needed to leave.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari JetQuay Reservations pada tanggal 22 Jul 2019
Hi there, Thank you for your valuable feedback relating to your stay with us. Please kindly be advised that there are two room options available on Expedia Booking site - "Single Nap Room - Max 6 Hours Stay, Meal included" and "Single Nap Room - Meal included". The details of the configuration and size of the room can viewed under "More details" tab for each room type. Thank you.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari JetQuay Reservations pada tanggal 15 Jul 2019
Thank you for staying with us! We appreciate your kind feedback and will continue to strive our best to deliver exceptional service to all our guests. We hope to see you again at JetQuay.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was very difficult to find by foot. I had a 24 hour layover in Singapore and thus was too early to check in to my next flight. As a result I was not able to access the property from within arrivals/transfers. Accessing the property from the outside by foot was difficult and involved me walking across two car parks at night and then crossing a busy street without a sidewalk or proper crossing. I wish this complication had been made clear prior to me booking. I also wish the instructions for accessing the property had been more straightforward. That being said the property itself was very nice and I have no complaints about my stay once I was actually able to find the place ...
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari JetQuay Reservations pada tanggal 4 Jul 2019
Hi there, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Dear Sir, Actually I cannot reach to hotel by taxi. Two taxi drivers do not know the hotel JetQuay. Finally I asked the Airport information people to help. They are very much kind and they called JetQuay and I can reach by hotel car. regards, T.Oike
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari JetQuay Reservations pada tanggal 4 Jul 2019
Hi there, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was exceptional. They picked me up from the airport to the hotel on my arrival and sent me to the airport on my departure in a Mercedes Benz. Free and great breakfast. The hotel employees were very helpful. They answered all my questions.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari JetQuay Reservations pada tanggal 4 Jun 2019
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
入り口のセキュリティでジェットキースイーツを予約している旨告げてもなかなか入れてもらえなかった。 室内もバスルームも鍵が壊れていた。
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari JetQuay Reservations pada tanggal 31 Mei 2019
Hi there, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan April 2019
Tanggapan dari JetQuay Reservations pada tanggal 27 Mei 2019
Thank you for staying with us!

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan April 2019
Tanggapan dari JetQuay Reservations pada tanggal 18 Apr 2019
Thank you for staying with us!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nap time break
Although a little hard to find the place is quiet amd simple, just whats needed for a short nap & refresh
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari JetQuay Reservations pada tanggal 18 Apr 2019
Thank you for staying with us! We will work on it to ensure our guests' experience will be elevated. We hope to see you again at JetQuay. Have a safe trip home!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The hotel was quiet, friendly staff who went above and beyond. The service attendant Jay Van Bay gave us a 5 star service from the beginning to the end of our stay. The shower facility is a shared bathroom. Towels are not available in the shower and must request for towel at the front desk.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari JetQuay Reservations pada tanggal 18 Apr 2019
Thank you for staying with us! We appreciate your kind feedback and will continue to strive our best to deliver exceptional service to all our guests. We hope to see you again at JetQuay.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari JetQuay Reservations pada tanggal 18 Apr 2019
Thank you for staying with us!

6/10 Cukup Baik

MAYUMI

Disukai: Kebersihan, staf & layanan
CIPターミナルの施設を、経験してみるのもいいかも
早朝のフライトだったので仮眠をとるため利用しました。空港のインフォメーションで､CIPターミナルへの行き方を尋ねたら、一般旅客が利用しない特殊なターミナルのせいか、スタッフが電話で迎えを頼んでくれました。ホテルの人が車で迎えに来てくれましたが、歩くには少し遠いようです。6時間食事付きプランでしたが、チェックアウト後食事してもいいとの事。部屋はコンパクトで仮眠をとるには充分でしたが、冷房が強過ぎでした。共用のバスルームも冷房が強く、ドライヤーがなかったので、寒がりの人は要注意です。仮眠後､部屋が寒過ぎたので､早めにチェックアウトして､ラウンジで食事してゆっくりしていたら、「タクシー呼びますか?」と尋ねられました。チェックアウト後はあまりゆっくりしない方がいいようです(笑) 帰りも車で送ってくれたので､仮眠して食事もついて､豪華な雰囲気だし、他の空港ホテルより割安....と思えば、利用価値はあるかもしれません。
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari JetQuay Reservations pada tanggal 13 Mar 2019
こんにちは Mayumi, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari JetQuay Reservations pada tanggal 18 Apr 2019
Thank you for staying with us!

2/10 Sangat Buruk

JoeMaze, albany

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
tiny rooms - almost like cubicle no in room bathroom facilities and this was not highlighted difficult to access. theres no way of getting from the terminal to the CIP complex where the property is. as it is secured within a guarded complex
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari JetQuay Reservations pada tanggal 15 Mar 2019
Dear JoeMaze, Thank you for your valuable feedback relating to your stay with us and we apologize for your experience. Just to highlight, the information can be found under Room Amenities and Hotel Policies. Rest assured that your helpful comments are much appreciated. We look forward to seeing you again at JetQuay.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari JetQuay Reservations pada tanggal 18 Apr 2019
Thank you for staying with us!

6/10 Cukup Baik

KENTARO

I don’t use again
There is no picking up service unless I sent a massage to Hotel. And Entrance was closed, I disappointed.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari JetQuay Reservations pada tanggal 27 Feb 2019
Dear Kentaro, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

8/10 Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari JetQuay Reservations pada tanggal 27 Feb 2019
Dear Elizabeth, Thank you for your valuable review relating to your stay with us. We look forward to seeing you again at JetQuay.

10/10 Sangat Bagus

Bip, Centreville, Virginia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staffs are very friendly and courteous. Hotel room is very clean and comfortable. Free WiFi facilities are available. Awesome free breakfast.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari JetQuay Team pada tanggal 13 Feb 2019
Dear Bip, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Background music is on for 24 hours, even at night...
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari JetQuay Team pada tanggal 13 Feb 2019
Dear Guest, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari JetQuay Reservations pada tanggal 28 Jan 2019
Thank you for staying with us. We look forward to seeing you again at JetQuay.