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Ulasan untuk Lion Peak Hotel Dickson by Zuzu

3.5 out of 5
Lion Peak Hotel Dickson by Zuzu
23 Dickson Road, Singapore, SIN

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 78 dari 599 ulasan" "
Penilaian 8 - Bagus. 223 dari 599 ulasan" "
Penilaian 6 - Cukup Baik. 187 dari 599 ulasan" "
Penilaian 4 - Buruk. 63 dari 599 ulasan" "
Penilaian 2 - Sangat Buruk. 48 dari 599 ulasan" "

7,6/10

Kebersihan

7,2/10

Staf & layanan

8,0/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

venantia, Medan sama dg Andry Lie

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Hunian yg tidak nyaman
Kamar yg parah, kecil tanpa ada pandangan keluar, seperti masuk dalam kotak sabun, shg tidak ada kenyamanan tinggal di sana..

6/10 Cukup Baik

rael, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good clean modern hotel, could be cheaper though
Great hotel experience although alot of guest didnt follow the rule and smoke inside the hotel room, i changes room and still find traces of smoke odor from the previous guest. The price could be lower, they give free minibar as their marketing strategy and up the room price.

6/10 Cukup Baik

KOICHI

朝食は貧弱。
朝食付きですが、コーヒーとパンのみと思ってください。期待してはいけません。
Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Mathilde Guldager

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2019
Tanggapan dari Fauzi pada tanggal 7 Apr 2019
Dear Mathilda, Thank you for your reviewed and stayed with Moon 23 Hotel during your recent visit. Regards Fauzi- Guest Relationships Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2019
Tanggapan dari Fauzi pada tanggal 7 Apr 2019
Dear Anonymous, Thank you for staying with us. Regards Fauzi- Guest Relations Manager

6/10 Cukup Baik

Torgeir

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Fauzi- Guest Relations Manager pada tanggal 31 Jan 2019
Dear Torgeir, Thank you for letting us know. Regards, Fauzi- Guest Relations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Appreciate it
Maintain your service keep it up
Menginap 3 malam pada bulan Desember 2018
Tanggapan dari Fauzi pada tanggal 2 Jan 2019
Dear Anonymous, Thank you for your stayed with Moon 23 Hotel. Regards, Fauzi- Guest Relations Manager

8/10 Bagus

Ng

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Moon 23 Hotel pada tanggal 30 Des 2018
Dear M/S Ng, Thank you for your reviewed. Happy New Year. Regards

4/10 Buruk

Traveler terverifikasi

Paid 400 bucks for this room. Was expecting a cosy room. Aircond barely worked, bathtub was dirty and there’s no room service.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Fauzi pada tanggal 3 Nov 2018
Dear Anonymous, Can you tell us more e.g. room number? Thank you Fauzi- Guest Relations Manager

10/10 Sangat Bagus

Poly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Fauzi pada tanggal 19 Okt 2018
Dear Poly, Thank you for your 5 Regards

10/10 Sangat Bagus

Sofi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Fauzi pada tanggal 15 Okt 2018
Dear Sofi, Thank you for your 5 out of 5 review. Regards, Fauzi- Guest Relations Manager

6/10 Cukup Baik

Margaret

Disukai: Kebersihan, kenyamanan kamar
Room was very small, and staff was not very friendly. Booked on hotels.com an it was stated that there was 2h late check out, but staff said there was no late check out. Latest check out will be 1pm only, when it should have been 2pm. Room was very cozy, but lights was flickering, changed one bulb, but another bulb started flickering. Room was smaller than expected, but cozy and nice design.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Fauzi pada tanggal 8 Okt 2018
Dear Margaret, Sorry to hear that our staff disappoint you. Thank you for letting us your feedback. Regards, Fauzi- Guest Relations Manager

6/10 Cukup Baik

KirstinH, Los Angeles

Superficially cute hotel. Not very clean. Staff ok.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Fauzi- Guest Relations Manager pada tanggal 18 Sep 2018
Dear KirstinH, Thank you for your review. We'll work on your feedback. Regards, Fauzi- Guest Relations Manager

4/10 Buruk

Ellen

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
交通方便
飯店隔音很差，很吵雜，服務人員服務怠慢，房間內沒吹風機，問了4次才有。 房間很小，對外沒風景。
Menginap 2 malam pada bulan April 2018
Tanggapan dari Fauzi pada tanggal 4 Mei 2018
Hi Ellen, Thank you for sharing with us. Fauzi- Guest Relations Manager

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Not worth the price
For that price is possible to find hotels in better locations and condition. Rooms are a bit small, manageable, but isn't clean. Walls needs paint and small insects such ants are part of the design I guess. Stuff is nice and helping.
Menginap 6 malam pada bulan April 2018
Tanggapan dari Fauzi pada tanggal 2 Mei 2018
Dear Anonymous, Sorry to hear that you are not happy with your stayed. Can you provide us with the room number that you're put up during your stayed? Thank you, Fauzi- Guest Relations Manager

2/10 Sangat Buruk

Abdul , usa

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor no air condition, very poor service, no good lights in room, bathroom shower water falls out everywhere, ants in room no safetylocks in room, I will not recommend this hotel to anyone room very small no ventilation. The local authority should close this Hotel.
Menginap 5 malam pada bulan April 2018
Tanggapan dari Fauzi pada tanggal 18 Apr 2018
Dear Abdul, Thank you for your feedback. Fauzi- Guest Relations Manager

8/10 Bagus

calvin

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Suite, but improvement for bedroom needed.
Great Suite. Good location. But more needs to be done regarding the bedroom. Saw others commented ants on bed and it's true. There were ants! Probably require curtain on the door too. Too bright during the day!
Tanggapan dari Fauzi pada tanggal 10 Apr 2018
Dear Calvin, Thank you for your feedback, We have noted of your comment and will improve on it. Regards, Fauzi- Guest Relations Manager

6/10 Cukup Baik

corinne, singapore

Disukai: Kebersihan, staf & layanan
Staff are friendly and location is near mrt.
Friendly staffs and simple breakfast for the morning. Room and toilet are clean.
Menginap 1 malam pada bulan April 2018
Tanggapan dari Fauzi pada tanggal 9 Apr 2018
Dear Corinne, Thank you for your valuable feedbacks. Fauzi- Guest Relations manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
the room was advertised as the mini hot tub outdoors filled up with water, however to my dismay it was not even close to what was advertised. spent nearly an hour trying to fill it up, the stopper kept opening up and releasing water. the entire reason i booked the room was because of that mini hot tub but was not able to use it in the end
Tanggapan dari Fauzi pada tanggal 4 Apr 2018
Dear, Sorry that our room was not up to your satisfaction. Thank you for letting us know. Fauzi- Guest Relations Manager

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan
隔音不好，房間小也有螞蟻，cp值不高
Tanggapan dari Fauzi pada tanggal 2 Apr 2018
Dear, Thank you for your feedbacks. Regards, Fauzi- Guest Relations Manager

2/10 Sangat Buruk

randy

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Fauzi pada tanggal 11 Apr 2018
Dear Mr Randy, Thank you for letting us know if your unhappiness. Can you elaborate more for us to improve on it. Thank you Fauzi- GUest Relations Manager

8/10 Bagus

Yue Xi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Okay for stayca
Simple hotel, cozy
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari Fauzi pada tanggal 19 Feb 2018
Dear Yue Xi, Thank you for your review and stayed with us. Regards, Fauzi- Guest Relations Manager

2/10 Sangat Buruk

Rachel

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bed infested with ants
Bed was infested with ants. Told the staff to change our sheets, she said that she will send her colleague to to check it out. Hours later when we returned, our bed was not touched at all. We ended up killing those ants ourselves.
Menginap 1 malam pada bulan Februari 2018
Tanggapan dari Fauzi pada tanggal 14 Feb 2018
Hi Rachel, If its possible to let me know the room number? Thank you. Fauzi- Guest Relations Manager

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Smoky rooms
A very disappointing stay. Terrible, smoky rooms. Avoid!
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari FO pada tanggal 3 Feb 2018
Dear Anonymous, Sorry that our room did not meet your standard. If is possible to let us know the room number? Thank you Front Office Agent

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Extremely bad experience
Room was not clean, jacuzzi was very dusty and dirty, carpet was filthy. Shower head was broken. Balcony lights were flickering. For a room of highest calibre, $450 a night, a proper housekeeping and maintenance should be done and checked prior to check in. Check in was nothing to mention about, just a usual routine with no interaction, which i did not really care about, even if other similiar boutique hotels have done better. Staffs are leaning and chatting in front of the only check in counter. Was really a very bad experience. Could not even be bothered to request or feedback the issues to be rectified as it would take at least a couple of hours even if remedies were rendered effectively, which i doubt so. I was from the hotel industry, and have rotated through all departments of a hotel as an associate management. And i am confident to say that i am familiar with hotels in singapore, be it international chains or local boutique hotels. There are much better boutique hotels out there in singapore, with pricing only 70% of Moon23 in the same category, with exactly the same in room facilities and size and they are well maintained and at the very least, clean. Perhaps managment are only interested in ROI and cant be bothered about proper maintenance and discipline of a property. Not going to stay back there again, and would not recommend to friends.
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Fauzi pada tanggal 19 Feb 2018
Dear Anonymous, Thank you for your review and your stayed with us. Regards, Fauzi- Guest Relations Manager

8/10 Bagus

edbert

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Nice room with weak aircon
Location is okay, very near to shopping centers. Room is also spacious but the problem is the weak air conditioning system. It is hot inside the room. Buffet breakfast is also nice.
Menginap 1 malam pada bulan Desember 2017
Dear Elbert, Thank you for your feedback. We’ll look into it. Regards, Moon 23 Pte Ltd

8/10 Bagus

Ang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location
A nice budget hotel. Still look new because is less than 3 years. Overall acceptable for the price. Location was fantastic for food and walking distant 5 to 10min to Mustafa, Bugis, Sim Lim Tower and Sim Lim Square.
Menginap 1 malam pada bulan Oktober 2017
Dear Ang, Thank you for your compliment. Regards, Moon 23 Hotel.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2017
Thank you for your feedback. Moon 23 Hotel

4/10 Buruk

wtf, uk

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
worst stay so far
decent and many room fr improvement
Menginap 1 malam pada bulan Oktober 2017
thank you

2/10 Sangat Buruk

panchamukhi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very small room and breakfast was not good.
I don't why you mentioned 4 star for this.... Looks like they don't meaning of 4 star hotel...
Menginap 3 malam pada bulan Oktober 2017
Dear Panchamukhi, Thank you for your feedback, Regards, Moon 23 Hotel

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kenyamanan kamar
Nicht empfehlenswert
Das Hotel liegt in einer schrecklichen Gegend, Little Indie ist glaube ich das schlechtesten und dreckigste Viertel in ganz Singapur. Die nächste U-Bahn Station ist nur ca. 2 Gehminuten entfernt. Das Zimmer war sauber, trotz Fenster aber ziemlich dunkel - ich glaube wir hatten Glück, dass wir ein Zimmer mit Fenster hatten. Es sind sehr kleine Zimmer! Man kann sich gerade mal umdrehen, sich zu zweit in dem Zimmer zu bewegen wird dann schon zur Herausforderung. Das Team war freundlich und hilfsbereit.
Menginap 3 malam pada bulan September 2017
Tanggapan dari housekeeper pada tanggal 10 Nov 2017
Dear, Thank you for your feedback, regard, Moon 23 Hotel

8/10 Bagus

Mack, Tokyo

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Favorite Hotel
It was the first trip to Singapore for me, and this hotel was the best choice because of the cleanliness & good access. It is located near the MRA station (Rochor), a walking distance from Mustafa centre & local restaurants. Only thing I concern was the ants from in-room sink. Some small ants was spotted on the desk, too. The staff was kind enough to keep my luggage after checkout. A new MRT station is under construction near the hotel, so it would be more useful.
Menginap 2 malam pada bulan September 2017
Tanggapan dari Moon 23 pada tanggal 8 Nov 2017
Dear Mack, We noted of seeing ants in your room and we are sorry for the issue that you face during your stayed. Thank you for your feedback. Regards, Moon 23 Hotel

8/10 Bagus

Chia Yung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Juli 2017
Dear Chia Yung, Thank you for your feedback. Moon 23 Hotel.

4/10 Buruk

John

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Never again
Simply no windows, ants, shower, thin walls and toilet in same space. And as mentioned, very loud sudden noise when changing tv channels
Menginap 1 malam pada bulan September 2017
Dear John, Thank you for your feedback. Moon 23 Hotel.

8/10 Bagus

CHUANYU

Disukai: Kebersihan, staf & layanan
住宿感覺
房間太小，隔音太差
Menginap 1 malam pada bulan September 2017
DEar Chuanyu, Thank you for your feedback. Moon 23 Hotel

6/10 Cukup Baik

Tiger, HK

Tidak Disukai: Kondisi & fasilitas properti
平價之選
步行到MRT DT14約15分鐘，直去機場。 附近也有地道食店。 服務員正常。 書枱底好像很難清潔，有點蟲咬的感覺

8/10 Bagus

Nurul Shahirah

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Room, Service
Booked the 'Romantic Suite with Outdoor Hot Tub, City View'. I personally thought it was a tad too pricey, but I guess it's alright if you want to splurge once in awhile. Probably because it was a last minute booking & I assume I had the last room(?). Service was on the down side. Seemingly rude Front Desk Receptionist who did not know how to basically smile. This made me think it was a total waste having to pick this hotel, for the amount I paid for only 1 night. Breakfast was nothing special either. Then again, my partner & I enjoyed our stay in our room - luckily.
Dear Ms Shahirah, Glad to know that you like our room and unfortunately my service team was rude during your stayed. My sincere apology to you and your partner for the service standard given to you during your stayed with us. Your feedback is important to us as we take your feedback seriously and the staff(s) concern will be spoken to and necessary action will be taken. Thank you and have a nice day ahead. Regards Fauzi- Guest Relations Manager

2/10 Sangat Buruk

Rachel Loh

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Feedback on the hotel.
Will not recommend, for this amount ($150+) i can go for somewhere else nicer. Slept halfway and the electricity went off. No hot water at all. Slow staff, called the front desk so many times no answer when i needed help. Waste of my time. Definitely no way that I will come back.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
服務親切的飯店
飯店人員很樂意幫助顧客，並且協助溝通確認水上飛機搭乘時間。我們住的房間在三樓，沒有電梯，但飯店人員會協助搬行李。美中不足的是，大開三樓的門後，先進入共用客廳，左邊有兩間房間，我們是其中一間。隔音效果並不好，所以如果有人在客廳聊天吃飯，是會影響到的。需要注意的是，早餐如果有提供瓶裝水，是需要收費的。
Dear Valued Guest, Thank you for your feedbacks. Team Moon 23

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan

8/10 Bagus

Chin hung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
迷你精品洒店
飯店房間比較小 非常乾淨舒適 早餐很好吃 服務人員很稱職
Tanggapan dari General Manager pada tanggal 14 Mar 2017
Dear Chin Hung, Thank you for your valuable feedback. Moon 23

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
1st and 2nd comparison
my 1st stay and this stay was a huge different. room was small and not enough charging port. tv will sudden blast volume when changing channel
Tanggapan dari General Manager pada tanggal 14 Mar 2017
Dear Valuable Guest, Sorry to hear that you did not have a good stayed at Moon. We have work out the TV issue in the room and thank you for your valuable feedback. Moon 23

4/10 Buruk

tim

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Overpriced and a bit grotty
Not worth staying here for the price. Better alternatives nearby. Grotty room: caters to large groups on budget travel packages rather than individuals

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Never stay here...
Worst hotel I have ever stayed in. Why this place is rated at 3.5 I will never know.. whoever votes this higher than 1 is dillusional. Rude staff. Dirty and incredibly small rooms. Horrible bed. Unedible breakfast. Just an all round terrible experience. Not to mention the price at a 50% discount was still way too much for this place. I feel sorry for anyone who paid full price to stay here. Dont waste your time or money on this hotel.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 14 Mar 2017
Dear Valuable Guest, Thank you for your feedback. Moon 23

4/10 Buruk

ANGEL, TAIWAN

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
不優的飯店
住宿3晚的四人房,3晚的電視都不能看,一直反應還是無法修復,MINIBAR的飲料其中一瓶還是過期的,另一間4樓的的房間3天都沒有整理,非常不推薦

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 10 Jan 2017
Dear Anonymous, Thank you for your compliment. Regards. FO Team

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cozy Staycation
Overall stay was a nice staycation experience, just that got a short shock when Moon n Hotel.com did not connect up on my booking when I arrive for check in, but that was settled promptly by the staff
Tanggapan dari General Manager pada tanggal 14 Des 2016
Dear , Thank you for your compliment and feedback. Sorry for the delay during your check-in. Have a nice day.

8/10 Bagus

Jin, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Compact and Central
24 hours front desk means I didn't have to worry about arriving late. I requested for a wake up call and I got the call right on time. Room was compact but well equipped with towels and hairdryer.
Tanggapan dari Marcom Dept pada tanggal 7 Des 2016
Thank you for staying with us. Is our pleasure to serve you during your stay with us. This is what we love to hear from our guest. We really appreciate your compliment and the team will continue to upkeep the standard and improve on our short fall. Have a nice day. Thank you

6/10 Cukup Baik

KHAIRUL FAZLI

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
I LOVE THE BED & BREAKFAST!
Room is very clean. Bed is very comfortable as they are using duplex. Breakfast is simple yet delicious. Cafe area is extravaganza beautiful. Overall is good except the Front Desk Receptionist, she is slow in checkin us in. As the weather is hot that day and my wife is getting tired Appreciate if she would atleast gave us a smile so that atleast some professionalism is there.
Tanggapan dari General Manager pada tanggal 7 Des 2016
Thank you for staying with us. Is our pleasure to serve you during your stay with us. Sorry to hear that our staffs performance is not up to standard. This is what we love to hear from our guest. We really appreciate your feedback and the team will continue to upkeep the standard and improve on our short fall. Have a nice day. Thank you