2/10 Sangat Buruk
Puspanathan
Bepergian bersama teman
29 Des 2025
Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
- I felt taken back when I was warned that driving licence will be accepted as a one-time and next time only IC will be accepted. I had always used my licence at Orchard hotel as my ID and a policy change could be told nicely and not a warning.
The couple next to be who was checking also went thru an ordeal and it was very irritating to hear counter staff nagging about ID matter.
- The shower mixer made very loud horning noises. It was deafening.
- Breakfast was overcrowded and with long queue. Some families had to be moved to another location where they had to walk a distance to collect food across the hotel lobby. Simply disappointing to see this from Orchard Hotel.
- Due to waiting time at breakfast, we did not get much time to pack. We requested a one hour later check-out over the phone to 12pm but was promptly rejected. I was boiling and to go down directly to the reception to request and was given the late checkout without any question asked.
Overall, this was a worst stay ever at orchard hotel. I always insisted on staying and always recommend my overseas customer to use this hotel. After this experience I am never going to use Orchard hotel again. I would recommend rendezvous hotel opposite.
Puspanathan
Menginap 1 malam pada bulan Desember 2025
