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Ulasan untuk Park Avenue Rochester

4 out of 5
Park Avenue Rochester
31 Rochester Drive, Singapore

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 176 dari 411 ulasan" "
Penilaian 8 - Bagus. 156 dari 411 ulasan" "
Penilaian 6 - Cukup Baik. 50 dari 411 ulasan" "
Penilaian 4 - Buruk. 17 dari 411 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 411 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Dewi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Keisuke

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ベッドの品質が良かったです。
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

??

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2023

6/10 Cukup Baik

Samuel

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Team of Park Avenue Hospitality Group pada tanggal 28 Feb 2024
Dear Samuel,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group

10/10 Sangat Bagus

wai

Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Hwan-Ching

Menginap 6 malam pada bulan Desember 2023

10/10 Sangat Bagus

Paolo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sound insulation was a little thin.
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Hazem

Good
Menginap 6 malam pada bulan Desember 2023

10/10 Sangat Bagus

Hyelim

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Anastasia

Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Heesoon

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team of Park Avenue Hospitality Group pada tanggal 27 Des 2023
Dear Heesoon,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group

8/10 Bagus

Brenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Takako

Menginap 4 malam pada bulan November 2023
Tanggapan dari Team of Park Avenue Hospitality Group pada tanggal 28 Feb 2024
Dear Takako,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group

2/10 Sangat Buruk

Ong

Menginap 1 malam pada bulan November 2023
Tanggapan dari Team of Park Avenue Hospitality Group pada tanggal 27 Des 2023
Dear Ong,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group

4/10 Buruk

YOKO

Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Team of Park Avenue Hospitality Group pada tanggal 28 Feb 2024
Dear Yoko,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group

8/10 Bagus

ZET

Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Jaehun

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Team of Park Avenue Hospitality Group pada tanggal 27 Des 2023
Dear Jaehun,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group

10/10 Sangat Bagus

tomomi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I must thank the staff members at the front desk who were so helpful as well as so kind to be an interpolary to help locate my lost wifi connection device that I'd left on the Grab. Luckily I was able to get it back with their help! I also like to thank the maintenance staff who came to take a look at the air conditioner late at night on my first day of arrival. The staffs were quite brilliant in their work.
Menginap 5 malam pada bulan Oktober 2023

4/10 Buruk

Omar

Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Team of Park Avenue Hospitality Group pada tanggal 27 Des 2023
Dear Omar,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group

10/10 Sangat Bagus

Rosa Lorena

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great
Menginap 5 malam pada bulan Oktober 2023

8/10 Bagus

Pascal

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Naja
Frühstück ist mittelmässig
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

SEIKA

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, fasilitas
It is easy to go everywhere because of near train station.
Menginap 6 malam pada bulan September 2023

8/10 Bagus

Iyce

Disukai: Staf & layanan, kenyamanan kamar
A few little fixes
For what you are paying the room is tiny! You are a 20mins on public transport central. The bathroom needs a bit of an overhaul spacious but the bath handle was hanging on, there’s little niggly bits that bothered me, the carpet being cut too short so it was showing the floor underneath, the bedroom lights being cold instead of warm the bathroom lights being warm instead of cold. The walls are thin, the wardrobe doors should be sliding doors otherwise it’s a faff to open and close them especially the middle one. the staff are friendly, the cleaners are great.
Menginap 7 malam pada bulan September 2023

2/10 Sangat Buruk

Shingo

Menginap 1 malam pada bulan September 2023
Tanggapan dari Team of Park Avenue Hospitality Group pada tanggal 27 Des 2023
Dear Shingo,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group

10/10 Sangat Bagus

Jun-Muk

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All were excellent, except the check-in, which was slow.
Menginap 6 malam pada bulan Agustus 2023

6/10 Cukup Baik

GLOBAL

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Tidak Disukai: Staf & layanan
The male staff were generally friendly, but the female staff felt unfriendly
Menginap 9 malam pada bulan Agustus 2023
Tanggapan dari Team of Park Avenue Hospitality Group pada tanggal 27 Des 2023
Dear Global,It is with regret to note that your experience at Park Avenue Rochester fell short of expectations.Kindly allow us to clarify that this does not reflect our service and property standards and please accept our sincerest apologies for failing to deliver during your stay. Please rest assured that your feedback has been duly noted for immediate remedial and training efforts of our colleagues will also be stepped to ensure all guests are well taken care.We do apologise once again and hope to have the opportunity to regain your confidence in the future.RegardsTeam of Park Avenue Hospitality Group

10/10 Sangat Bagus

Yang-hao

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable stay
Menginap 4 malam pada bulan Agustus 2023

8/10 Bagus

Kathrine Navestad

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Veldig hyggelige i resepsjonen.
Menginap 2 malam pada bulan Agustus 2023

2/10 Sangat Buruk

seonwoo

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Juli 2023

6/10 Cukup Baik

INSUN

Tidak Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

Shoba

Traveler bisnis
Excellent location and very good hotel
Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Satisfied customers
The room was exactly what we wanted and needed and the staff were very friendly and helpful.
Menginap 5 malam pada bulan Juni 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay again
Menginap 4 malam pada bulan Juni 2023

8/10 Bagus

Allan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is ideal for anyone planning a longer stay in Singapore as the room has a small functional kitchenette with full sized refridgerator and washer/dryer combo. The Bueno Vista MRT station is nearby as well as, The Star Vista and Rochester Malls offering offering over a dozen resturaunts and bars within 200 metres of the hotel.
Menginap 6 malam pada bulan Juni 2023

8/10 Bagus

KaiAn

Menginap 4 malam pada bulan Juni 2023

10/10 Sangat Bagus

Voon Eng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
10mins walk to Bouna vista mrt, very near holland village. Easy access to alot of location via mrt
Menginap 8 malam pada bulan Juni 2023

10/10 Sangat Bagus

Voon Eng

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

HOLLY, Langley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was good. Housekeeping was very helpful in finding us an electrical plug adapter. Front desk was also helpful. We enjoyed watching a lightning storm from the huge windows in our room.
Menginap 1 malam pada bulan April 2023

2/10 Sangat Buruk

choongjae

Menginap 5 malam pada bulan Januari 2023

8/10 Bagus

ajaya kumar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas

10/10 Sangat Bagus

Gnan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Midnight a bit noisy on next room

8/10 Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022

6/10 Cukup Baik

YOU

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Like: neighborhood Dislike: outrageously tiny and musty room

8/10 Bagus

weng foo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, very near to transport and mall
Menginap 2 malam pada bulan Desember 2022

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean. Toilet quite big. Close to mrt and shopping mall. However, the room not sound proof, can heard next door talking.
Menginap 2 malam pada bulan Desember 2022

10/10 Sangat Bagus

Umasudhan

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

mansur

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
nice and clean hotel
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Mohamed

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very convinient, great service from the team. quiet and quaint hotel
Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

KEI

Menginap 3 malam pada bulan Oktober 2022