Apartemen Eksekutif (Studio) | Brankas, dilengkapi dengan perabotan berbeda-beda, dan meja kerja
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Ulasan untuk ST Residences Novena

4 out of 5
ST Residences Novena
145A Moulmein Road, Singapore

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 160 dari 214 ulasan" "
Penilaian 8 - Bagus. 37 dari 214 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 214 ulasan" "
Penilaian 4 - Buruk. 5 dari 214 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 214 ulasan" "

9,4/10

Kebersihan

10/10

Staf & layanan

8,6/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Sai Lin, Highbury

Menginap 14 malam pada bulan Februari 2024

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 13 malam pada bulan Februari 2024
Tanggapan dari Jason pada tanggal 15 Mar 2024
We look forward to welcoming you back soon!

6/10 Cukup Baik

Thuan Shiah Michael

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Advertised as "sleep 3", but actual sofa is too short for a third adult to sleep on. Property rep explained that its for 2 adult and 1 child (sharing bed with adults). That's not how I understand "sleep 3".
Menginap 17 malam pada bulan Februari 2024
Tanggapan dari Jason pada tanggal 15 Mar 2024
Thank you for your feedback. We apologize for any confusion regarding the sleeping arrangements in our "sleep 3" rooms. We understand your concern and will review our room descriptions to ensure clarity for future guests. Your input is valuable to us, and we appreciate you bringing this to our attention. We sincerely look forward to the opportunity to serve you better in the near future.

10/10 Sangat Bagus

Patricia

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good sized studio apartment for Singapore with a practical layout. Bed was very comfortable! Super friendly and helpful staff. The room was clean and well furnished with good water pressure and hot water & great AC. Twice weekly cleaning was easy to schedule and anything extra that we required was quickly and pleasantly provided. Refreshing outdoor swimming pool on the ground floor and a nice rooftop garden with seating and shade & a great view. Location isn’t super close to anything but gas easy access to public transport (bus is very close and MRT just a short walk) to take you anywhere easily. Easy walking distance to three different hawker food centres as well as 4 malls with great restaurants and food centres and grocery stores.
Menginap 11 malam pada bulan Januari 2024
Tanggapan dari Jason pada tanggal 15 Mar 2024
It is a great pleasure for us to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

6/10 Cukup Baik

Angeline

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Pictures on the app look good. In reality, the room is very small. Supposed to come with washing machine, but there isn’t 1 in the room. You have to use the washing machines hidden at basement carpark, and pay S$5 for each wash cycle. Also no sofa no seating area, unlike shown on the app pictures. Conclusion, don’t trust the pictures on app.
Tanggapan dari Jason pada tanggal 18 Mar 2024
Thank you for your feedback. Our studio rooms are indeed designed with fewer amenities compared to our executive and premier rooms. We apologize for any inconvenience caused by the discrepancy between the app pictures and the actual room size and amenities. We will work on improving our communication regarding the room features to ensure a more accurate representation for future guests.

10/10 Sangat Bagus

Shinya

Menginap 9 malam pada bulan Desember 2023
Tanggapan dari Jason pada tanggal 15 Mar 2024
We look forward to welcoming you again on your next visit!

10/10 Sangat Bagus

MEGUMI

Menginap 22 malam pada bulan Desember 2023
Tanggapan dari Jason pada tanggal 18 Mar 2024
We hope to welcome you back for another stay in the future!

4/10 Buruk

Nina, Leppington

Menginap 16 malam pada bulan Desember 2023
Tanggapan dari Jason pada tanggal 18 Mar 2024
We greatly appreciate your rating and will use it to enhance our services. We look forward to having you again to serve you better.

8/10 Bagus

Hope

Bepergian bersama keluarga
Disukai: Kebersihan
stayed for 6 nights! other than the smell after microwave the food in the oven, all are alright. might come back to stay again next year! :-)
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Jason pada tanggal 18 Mar 2024
Thank you for taking the time to share your valuable comments. We greatly appreciate your feedback and will use it to enhance our services. We look forward to having you again to serve you better.

6/10 Cukup Baik

Sivasubramanian

Disukai: Kondisi & fasilitas properti
Housekeeping help is not upto level
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Jason pada tanggal 18 Mar 2024
We greatly appreciate your feedback and will use it to enhance our services. We look forward to having you again to serve you better.

8/10 Bagus

rajen

Menginap 8 malam pada bulan Desember 2023
Tanggapan dari Jason pada tanggal 18 Mar 2024
We hope to see you again soon!

8/10 Bagus

Wai Hung

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Jason pada tanggal 18 Mar 2024
We look forward to welcoming you again on your next visit!

10/10 Sangat Bagus

Uwe, Nanaimo

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good sized apartment with nice interior. Super friendly and helpful staff. Stayed here 4 weeks and will gladly come back!
Menginap 27 malam pada bulan September 2023
Tanggapan dari Jason pada tanggal 23 Okt 2023
Dear Uwe,We are delighted that you had a lovely stay with us and we hope to have the opportunity to welcome you back in the future.Warm regards,Jason TohMarketing Services Manager

8/10 Bagus

christopher

Disukai: Kebersihan, kenyamanan kamar
A Little tired
The ST Residence in Novena is well located for easy access to public transport and most city areas. The room was clean and well furnished but Hot water was poor and taps and showers had to be run for over 5 minutes to get any warm water. The swimming pool was clean and adequately sized but some tiles were damaged or missing and required repair. The roof garden was good but the furnishings require renewal or recovering.
Menginap 15 malam pada bulan September 2023
Tanggapan dari Jason pada tanggal 18 Okt 2023
Dear Christopher,We want to extend our gratitude for taking the time to share your valuable feedback. Your input is of great importance to us, and we will use it to make our services even better. We look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Malgorzata

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 7 malam pada bulan September 2023
Tanggapan dari Jason pada tanggal 18 Okt 2023
We hope to see you again soon!

8/10 Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We were very satisfied, thank you
Menginap 8 malam pada bulan September 2023
Tanggapan dari Jason pada tanggal 18 Okt 2023
Dear Paul, We look forward to welcoming you back soon!

10/10 Sangat Bagus

Tetsuya, Kodaira

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan
キッチン、全体的にスペースがあり、駅から徒歩7分程で利便性が良かった。残念ながら、建物が外装工事中、自動洗濯機に乾燥が機能不全、部屋の前が道路なので騒音がうるさかった。
Menginap 8 malam pada bulan September 2023
Tanggapan dari Jason pada tanggal 18 Okt 2023
Dear Tetsuya,We greatly appreciate your feedback and will use it to enhance our services. We look forward to having you again to serve you better.

10/10 Sangat Bagus

Roki

Disukai: Kebersihan
Whatappでの連絡はとても便利だった。 ハウスキーピングサービスを前日に申し込まないといけないのが若干面倒だった。 1部屋追加で取らないといけなくなった際にも応じてもらえてとても助かった。
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Jason pada tanggal 18 Okt 2023
We are glad that you enjoyed your stay with us. We look forward to welcoming you to ST Residences again soon.

6/10 Cukup Baik

Traveler terverifikasi

The location was great, super close to the mrt and a mall. The facilities were great, nice pool and rooftop terrance. Overall, room I stayed in was ok. The layout of the room was great however needs to be cleaned more. The shower needs a deep clean and so does the fridge as it had a funny smell. Communication was fast and effective.
Menginap 6 malam pada bulan Juli 2023
Tanggapan dari Jason pada tanggal 18 Okt 2023
We greatly appreciate your feedback and will use it to enhance our services. We look forward to having you again to serve you better.

6/10 Cukup Baik

Irene

Disukai: Kebersihan
Tidak Disukai: Fasilitas
Likes:- Great location, very central to wherever I went. Property is clean. Roof top garden with its 360 degrees panoramic views of the surroundings. Small swimming pool which serves its purpose. What I didn't like about the property is:- the lack of human interaction as there is no phone in the room and whatever is required is dealt through WhatsApp. I wonder what happens if someone is not tech savvy and English is not their everyday language! Bath towels are too small for the average guest, instead bath sheets (100cm x 160cm) should be provided. Requested for face and hand towel but was told that they are not provided for. Requested for kitchen towel (I live in a studio apartment with kitchenette) to dry cutlery and crockery after washing but was informed that they do not provide that as well. I had to use tissue paper to dry or wipe up spills! I requested for coffee sachets but was told they are not provided for. Only a variety of teabags are provided for. Also, sugar is not provided for ! Of the 15 days stayed, I was given only 2 bottles of complimentary water! Stayed for 15 days, requested for late check out to facilitate a quick shower in the hot and humid weather before going to airport but was declined. Reason cited - another guest is checking in after me. However, if I were to pay a fee, that can be arranged.
Menginap 15 malam pada bulan Mei 2023
Tanggapan dari Jason pada tanggal 2 Jul 2023
Dear Irene,We sincerely appreciate you taking the time to share your valuable feedback. Our goal is to provide our guests with a comfortable and enjoyable stay, and we are committed to continually improving. Your comments are truly valuable to us, and we will utilize them to improve our services. We look forward to having you again to serve you better. Warm regards,Jason TohMarketing Services Manager

4/10 Buruk

Asmitha

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Rooms were so much smaller compared to the photos online.
Menginap 8 malam pada bulan April 2023
Tanggapan dari Jason pada tanggal 4 Mei 2023
Dear Asmitha,Thank you for sharing your comments with us. We greatly appreciate your feedback and will use it to enhance our services. We look forward to the opportunity to serve you again in the near future and provide an even better experience.Warm regards,Jason TohMarketing Services Manager

6/10 Cukup Baik

Ban

Bepergian bersama keluarga
Good Different
Menginap 9 malam pada bulan Maret 2023
Tanggapan dari Jason pada tanggal 4 Mei 2023
Dear Ban,We sincerely look forward to the opportunity to serve you better in the near future. Warm regards,Jason TohMarketing Services Manager

10/10 Sangat Bagus

Alison

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Stay here if you can!
We loved our 9 day stay at Novena. The studio was small, but had a full sized refrigerator, cook top and sink and was well-equipped. The hotel is conveniently close to bus and MRT lines, and there was an excellent hawker center just a 10 minute walk away. But the very best part was the well-furnished covered deck on the roof -- we relaxed up there every day watched the sunset and sunrise up there. The staff was always helpful on the rare occasion that we needed help w/ a taxi. Very highly recommended all around!
Menginap 9 malam pada bulan Februari 2023
Tanggapan dari Jason pada tanggal 9 Mar 2023
Dear Alison,We are delighted to hear that you had an enjoyable stay with us. We look forward to the opportunity to serve you again in the near future and provide you with another wonderful experience. Warm regards,Jason TohMarketing Services Manager

10/10 Sangat Bagus

Glen

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Enjoyed our stay, let us check in early, and looked after luggage until our flight..thanks
Menginap 6 malam pada bulan Juni 2022
Tanggapan dari Jason Toh pada tanggal 1 Jul 2022
Dear Glen, Thank you leaving us your generous compliments. We are truly delightful that you had a great stay with us. We certainly look forward to welcoming you back for another seamless experience soon. Warm regards, Jason Toh Marketing Services Manager

8/10 Bagus

Rolf

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice, modern, friendly place, 10min walking distance from novena mrt. Rooftop terrace with a great view. Clean place. Alreasy a bit worne in some details. Major items (bed, furniture, kitchen) all in good shape. Pool slightly small.
Menginap 7 malam pada bulan April 2022

10/10 Sangat Bagus

Akira

Disukai: Kebersihan, fasilitas
Menginap 6 malam pada bulan Maret 2022

2/10 Sangat Buruk

Liew Gin

Traveler bisnis
Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 6 malam pada bulan Februari 2022

6/10 Cukup Baik

Abhijeet

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Good location and relatively clean property. Room needed quite a few maintenance fixes. Bathroom door was stuck and had to be pushed really hard to open and shut, bathroom roof leaked when it rained, floor boards were coming up.
Menginap 7 malam pada bulan November 2021

6/10 Cukup Baik

Asmoni

Bepergian bersama keluarga
Bad service recovery
There was a leaking pipe that caused my paintwork to be stained that cannot be removed
Menginap 5 malam pada bulan November 2021

10/10 Sangat Bagus

CHEUK HIM

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Excellent service
第一日執房 姐姐見我縮喺 coffee table 做電腦嘢喺度笑我咁都得 轉頭佢就搬咗張好 decent 嘅枱櫈俾我 work from hotel
Menginap 25 malam pada bulan September 2021

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 22 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
酒店的位置距离车站、地铁站很近，附近有很多家美食店，购物点，超市非常便利。酒店的房间里面东西很全，小厨房，烤箱，锅具，茶壶茶杯都有。睡眠也不错，房间关好窗户也是挺安静的，还有健身房泳池，楼顶花园是我很喜欢的地方，工作人员很亲切，打扫卫生的阿姨人很好，我住了整十五个晚上，对这里印象深刻。除了浴室下水道声音响之外，可以称上完美，价格也适中。记住要准备长袖长裤的睡衣，空调很足。
Menginap 14 malam pada bulan Juni 2021

10/10 Sangat Bagus

Hyounghwook

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 14 malam pada bulan Juni 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
A good place to stay, love the pool and the rooftop garden.
Menginap 14 malam pada bulan Mei 2021

8/10 Bagus

Caleb

Disukai: Kebersihan, kenyamanan kamar
A good find in the downtown area.
Clean, quiet and comfortable room.
Menginap 8 malam pada bulan April 2021

10/10 Sangat Bagus

Kun

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2020

8/10 Bagus

TAE HYEONG

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 28 malam pada bulan Januari 2021

10/10 Sangat Bagus

Dan, Singapore

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Had to find lodging as our home renovation couldn’t be completed in time. We booked a stay at ST Residences Novena after staying three nights at another serviced apartment. Enjoyed our stay so much that we extended by another two nights! Clean, easy to communicate with staff even though there wasn’t any receptionist on duty. Requested for housekeeping twice. Location is perfect; there are so many options for food delivery! Thank you for making our stay a comfortable one :)
Menginap 3 malam pada bulan Januari 2021

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2021

8/10 Bagus

soonjo

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
보통
출장으로 머물렀음. 노멀한 컨디션. 다소 비싼편. 나쁘진 않지만 재투숙의사 없음
Menginap 13 malam pada bulan Desember 2020

10/10 Sangat Bagus

SION

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
좋은 숙소 입니다.
스튜디오 숙박시 1인 기준 넓은 객실과 격일 하우스 키핑 및 지하에 세탁기(5불)등으로 생활하기 좋았습니다.
Menginap 14 malam pada bulan Desember 2020

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Nice place for work trip.
Was Nice !
Menginap 14 malam pada bulan November 2020

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
깔끔한방 세탁시설 취사도구 등이좋았음 와이파이는 개선이 반드시필요 너무 자주 끊기고 신호가약함 그외는 매우좋았음
Menginap 27 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Value for money stay
Quiet but near city. Small yet complete.
Menginap 5 malam pada bulan Oktober 2020

8/10 Bagus

Jeremy

Menginap 3 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
happy stay
very conveniently located in the city yet quiet. staffs were friendly.
Menginap 4 malam pada bulan September 2020

10/10 Sangat Bagus

Naveen

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
thank you
house keepers are nice, reception is friendly. value for money
Menginap 3 malam pada bulan September 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 7 malam pada bulan September 2020

10/10 Sangat Bagus

Keng Hwee

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Helpful front desk
I'm glad that I've chosen this hotel, the staffs are warm and friendly
Menginap 6 malam pada bulan September 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Residence near Novena
Property is close by to shopping mall and large medical facilities.
Menginap 6 malam pada bulan Agustus 2020