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Ulasan untuk THE Arena Country Club

3.5 out of 5
THE Arena Country Club
511 UPPER JURONG ROAD, Singapore, SIN

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 11 dari 40 ulasan" "
Penilaian 8 - Bagus. 14 dari 40 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 40 ulasan" "
Penilaian 4 - Buruk. 4 dari 40 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 40 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

6,8/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2020

4/10 Buruk

Ye Htut

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Bathroom condition is really bad and aircon makes noises all the time. Complained to receptionist but he told me that I can cancel the room reservation if I am not happy with the conditions. Unfortunately, there is no other hotel nearby which I can change easily.
Menginap 4 malam pada bulan Oktober 2019

8/10 Bagus

hyungjin, korea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Front Desk Customer Care pada tanggal 5 Sep 2019
Dear Guest Thank you for the positive feedback, and we look forward to your next arrival.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall is acceptable and will recommend to friend.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Customer Service Team pada tanggal 26 Agu 2019
Dear Guest Thank you for the positive feedback and we are glad that you will recommend our hotel lodging. We look forward to your return stay with us at Arena Soon.

8/10 Bagus

tai yong

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Quiet place not so noisy,
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Customer Service Team pada tanggal 25 Agu 2019
Dear Guest Thank you for the positive feedback and we are glad that you have enjoyed your stay with us at Arena Country Club. We look forward to your return stay with us at Arena.

4/10 Buruk

SUNG

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Customer Service Team pada tanggal 20 Agu 2019
Dear Sung Thank you for the feedback, and we are sorry for the shortfall of service. Do feel free to tell us what the area for improvement, so that we can do better for on you next visit. Thank you Customer Service Team

2/10 Sangat Buruk

KaziAhmed

Bepergian bersama hewan peliharaan, Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Upon my check in #105, i found, the room was not cleaned, paint were chipping off the wall. They gave me another room on the 3rd floor, then found out, the ac was not working, and room had oily/gasoline smell, then they transfer me to another room. The last room was okay but wasted a lot of times. I called the Manager, he said that I should send an e-mail to the hotel management, as they don't listen to him. Don't eat at the nature mother restaurant, the only restaurant, i had simple vegetables two dishes and a juice, cost me $35.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Front Desk Customer Service pada tanggal 17 Agu 2019
Dear Guest We are sorry for the short fall of service. We will bring the attention of the review to the management for further action. We hope to serve you again in the near future. Customer Service Team

8/10 Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay !
Very nice stay. I will come back
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Front Desk Customer Care pada tanggal 14 Agu 2019
Dear Nicole Greetings from Arena Country Club. Thank you for the positive feedback, and we welcome you back soon. Customer Service Team

10/10 Sangat Bagus

CHEN CHUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
靠近Tuas(新加坡東西線西角近馬來西亞)的方便選擇
服務態度親切,飲食購物交通也方便,值得推薦
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Customer Service Team pada tanggal 21 Jul 2019
Dear Chen Chun Greetings from Arena Country Club. Thank you for the positive feedback, and we are glad that you have enjoyed your stay with Arena. We look forward to your next visit soon.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 12 malam pada bulan Juni 2019
Tanggapan dari Customer Service Team pada tanggal 25 Jul 2019
Dear Guest Thank you for the positive feedback, and we look forward to your return stay with us.

10/10 Sangat Bagus

Yeo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan April 2019
Tanggapan dari Customer Service Team pada tanggal 1 Mei 2019
Dear Yeo Thank you for the great rating, and we look forward to your next visit.

6/10 Cukup Baik

MY, KL

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Water leak to toilet area during shower. The cabinet isn't clean. However staff are friendly.
Menginap 1 malam pada bulan April 2019
Tanggapan dari Front Desk Customer Care pada tanggal 16 Apr 2019
Dear Guest Thank you for the feedback, and we are sorry for the inconvenience cause. We will bring this feedback to our facilities and housekeeping attention, and do our best to rectify them. We look forward to your next visit again.

10/10 Sangat Bagus

Rosli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Despite the distance, the whole experience was great.
Menginap 2 malam pada bulan April 2019
Tanggapan dari Front Desk Customer Care pada tanggal 10 Apr 2019
Dear Rosli Greetings from Arena Country Club. Thank you for the great positive feedback, and we are glad that you had a great experience while stay with us. We look forward to your return soon.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Kind staff but no good housekeeping and loudy
All staff are very kind. But house keeping is so bad. I stayed for 8 nights but some times they don'g change bed and pillow sheet for 3 days. And they never vacuum cleaning the floor. Never. There is racing circuit beside the room. Very loudy on daytime.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Front Desk Customer Care pada tanggal 10 Apr 2019
Dear Sir/Mdm Greetings from Arena Country Club. We thank you for taking time to pen down the review. We are sorry for the short fall of housekeeping service, and we will relate this to housekeeping department for improvement. We sincerely hope that you will return and stay with us again.

6/10 Cukup Baik

Traveler terverifikasi

Menginap 13 malam pada bulan Februari 2019
Tanggapan dari Front Desk Customer Care pada tanggal 2 Apr 2019
Dear Guest Thank you for your rating and we look forward to your return soon.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常适合度假的时候去，好多健身及娱乐设施。房间还有洗衣机，大冰箱，电磁炉和烤箱。总体来说还是满意的，但是我的房间的洗手间漏水，不是太好。
Menginap 1 malam pada bulan Desember 2018

6/10 Cukup Baik

Traveler terverifikasi

Stayed in a suite room. A washing machine was broken and could not use it. Decent room to stay at.
Menginap 9 malam pada bulan November 2018
Tanggapan dari Front Desk Customer Service pada tanggal 28 Nov 2018
Dear Guest We notice your feedback and we will work towards to achieve better service.

6/10 Cukup Baik

Traveler terverifikasi

Not a fancy room, but good enough to stay. Food court is close by.
Menginap 5 malam pada bulan Oktober 2018
Tanggapan dari Front Desk Customer Service pada tanggal 28 Nov 2018
Dear Guest Thank you for your valuable feedback, and will strive to improve the room feature.

8/10 Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Oktober 2018
Tanggapan dari Customer Service pada tanggal 31 Okt 2018
Dear Sir Thank you for the great rating of our property. Hope to see you back soon.

10/10 Sangat Bagus

Chua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Customer Service pada tanggal 31 Okt 2018
Dear Guest Thank you for the great rating of our property. Hope to see you back again.

6/10 Cukup Baik

Jesper

Middelmådig
Noget nedkørt og spartansk hotel. Kun et alternativ hvis ikke andet kan haves.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Front Desk Customer Care pada tanggal 18 Okt 2018
Dear Guest Thank you for the feedback, and we will take into consideration of your feedback for further improvement.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Front Office Arena pada tanggal 11 Okt 2018
Dear Guest, thank you for your positive review. We will continue to extend the best service.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Front Desk Customer Care pada tanggal 16 Agu 2018
Dear Guest Thank you for staying with us Arena Suites. We are sorry for the inconvenience cause and will definitely strive to make improvement. We look forward to your next visit again.

10/10 Sangat Bagus

Buch, BKK, Thailand

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ไฮโซมากครับ ... พาแฟนคุณไปพักที่นี่นะครับ เงียบ สงบ ดี ....หลบหลีกความวุ่นวายในเมือง หาที่เงียบๆ .... รับรองคุณจะชอบ และหลงไหลที่นี่
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Front Desk Customer Care pada tanggal 20 Jun 2018
Dear Guest Thank you for the great comment and we are glad that you have enjoyed your stay with us at Arena Suites. We look forward to your return soon.

10/10 Sangat Bagus

Ahmad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome
Stay Was Good Quiet And Calm Place
Menginap 1 malam pada bulan Februari 2018

10/10 Sangat Bagus

Wei Sun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2017

4/10 Buruk

Brendan, Australia

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Nice enough hotel but rooms were disappointing.
Good things about the hotel - Bus stop at front of hotel. - Staff - Pool and gym - No room service or even a restaurant within the hotel. Bad things about the hotel - No hot water in rooms for a shower. - I think i would of had a better sleep if i had slept on the floor. Mattress was extremely hard. I would not stay here again nor would i recommend a friend to stay here.
Menginap 8 malam pada bulan September 2017

6/10 Cukup Baik

Robert

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Not a "Resort" 1&1/2 star at best
Overall the room serves the purpose. I was there on business for two weeks and having the washer/dryer combo was nice so I didn't have to pack as much. The hallway had a weird smell, the tv was poor and the elevator was down half the time. Local food hawkers very close and reasonable location to SMRT and buses.
Menginap 14 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Sherlyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Peaceful Mind.
As I needed space for work, is rather peaceful I must say. Is a good place for couples who's looking at more on a peaceful type of staycations.

6/10 Cukup Baik

Tze Kin, US

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Adequate.
Rooms needed more features to make it stand out. Bathrooms were quite nice. Staff was very helpful.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar

10/10 Sangat Bagus

Haoshi, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good condition
Just for a night. Late check in and early check out. Near NTU.

8/10 Bagus

Shah Md, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thanks to hotel Arena Country Club
It was good experience

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing Staycation
Enjoyed the stay together with my friends. It is very clean and the room was bigger than expected.

4/10 Buruk

Daniel, Bloomington IN

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Book with caution
I booked here because it was relatively close to another venue I needed to be at. but it is a rather bizzare place (has a go cart track). And when I extended my stay by one day they charged me double what the hotels.com rate was. Maybe if you have a whole bunch of kids and want to use the pool and ride go carts, but not for professional purposes.

10/10 Sangat Bagus

Rick, NC/US

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
First trip to Singapore and NTU
It was my first trip to Singapore and it was a nice intro to the area.

8/10 Bagus

Martin, Australia

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice quiet location, and close to business area. I only stayed one evening, but everything was well provided for here.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan
the stay was great but the hotel website was offering a lower price than hotels.com :-(