Lobi

Ulasan untuk The Quay Hotel West Coast

3 out of 5
The Quay Hotel West Coast
428 Pasir Panjang Road, Singapore

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 19 dari 102 ulasan" "
Penilaian 8 - Bagus. 44 dari 102 ulasan" "
Penilaian 6 - Cukup Baik. 21 dari 102 ulasan" "
Penilaian 4 - Buruk. 12 dari 102 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 102 ulasan" "

7,6/10

Kebersihan

7,8/10

Staf & layanan

6,6/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Thijs

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good value for money
Menginap 4 malam pada bulan Maret 2024

8/10 Bagus

anthony

Disukai: Kebersihan, kondisi & fasilitas properti
Xxxxhjic
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Maya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was on the main road close to the bus stops. The staff cleaned my room well. The reception was friendly and helpful. I felt safe in this hotel
Menginap 6 malam pada bulan Januari 2024

6/10 Cukup Baik

Sasitorn

Tidak Disukai: Kondisi & fasilitas properti
Menginap 8 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 26 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Ka Yee

Menginap 28 malam pada bulan Oktober 2023

4/10 Buruk

stef

Traveler bisnis
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Kamer is eenvoudig, geen raam. Voor de lage prijs op zich wel goed. Vriendelijk personeel
Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
NIGHTMARE
How could they rent out the room when they themself should know better the rooms are so stinky and yet the receptionists cant be bothered when my guest approached them ? This is so shameful !!!!
Menginap 7 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Robin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice Hotel for stay at NUS
Menginap 13 malam pada bulan Agustus 2023

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
그럭저럭
아주 작은 2인 기숙사방 같아요. 제가 쓴 방의 문제였을지 모르지만 에어컨이 약한편이라 24시간 18도로 가동해도 춥지 않았어요. 짐을 올려둘 공간이 매우 적고 물이 따로 제공되지는 않지만.. 그래도 다른 기본적인 것들이 문제가 있지는 않습니다. 특히 직원들은 매우 친절하고요. 코인세탁은 12불에 세탁+건조까지 1시간 조금 넘게 걸립니다.
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

Joseph

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Juli 2023

8/10 Bagus

??

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
洗濯機と乾燥機が使える。各6ドル。洗剤もくれる。 セブンイレブンが近くにあるのが良い。
Menginap 28 malam pada bulan Juni 2023

8/10 Bagus

Motusaga

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

thangavel

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Leonard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean room (made up everyday). Bus stops very close by.
Menginap 6 malam pada bulan April 2023

8/10 Bagus

Kushan Sudheera

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice stay
The hotel provided us early check in without any extra charges. The room was clean and tidy. However, the room was small, but most of the rooms in Singapore at this price point is of this size. The staff was friendly. Overall, a nice stay.
Menginap 8 malam pada bulan April 2023

2/10 Sangat Buruk

Zahir

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Horrible staff and dingy smelly rooms. We stayed 5 nights and this was one of my worst hotel stays anywhere. I went there with my brother who had a surgery at his neck at NUHS. When i brought him back he was in pain so asked an additional pillow for him and they flat out declined to provide one stating its against hotel policy!!! One extra pillow! WHen i asked to have a visitors parkjng spot which according to my contract i should get for free. They declined to provide one! Each time i asked for direction or information i was met with stone faced refusal to help me! I a polite canadian and it was hard for me ro accept that my favorite city has a place like this! This was mh 5th visit to singapore and the worst because of this gotel and its staff. Te TV and AC dont work the shower is directly on rop of the commode and the common area is full of unused hotel supply and trash! Avoid if you can at all cost.
Menginap 6 malam pada bulan April 2023

10/10 Sangat Bagus

Abiodun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property is in good shape, has a good room size, and most importantly the staff members are very supportive. We had a wonderful stay there and I recommend this hotel as a good choice if you visit Singapore.
Menginap 17 malam pada bulan Maret 2023

2/10 Sangat Buruk

Lorelei

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Do not recommend
The bed was rock hard, sheets were stained and holey (and when we asked for a change, I was told that there wasn't much for housekeeping to do as the sheets often came back from the laundry stained - ew!), and the room itself was tiny. Additionally, there was only one soap (a two-in one that was expected to be used for literally everything, including hand washing) which was insanely drying. Finally, there's a 30 SGD charge for lost room cards, which is frankly ridiculous.
Menginap 6 malam pada bulan Februari 2023

4/10 Buruk

HUI YING

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

thangavel

6/10 Cukup Baik

Anne-Marie

Traveler bisnis
Disukai: Kebersihan
Great location if you have business at the university otherwise no good reason to stay there. No lobby. Unable to accommodate early check in. Lobby toilet in the basement next to sleeping staff behind blankets. Would not accommodate my request to shorten my stay. Even when expedia got involved. Ceiling in my tiny room needed a couple of layers of paint. Woken close to midnight by kids running up and down corridor screaming. Do not recommend.

8/10 Bagus

Merkna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
This hotel is a good value. The rooms are basic but all the necessary amenities are provided. The restaurants near the hotel are great for those who enjoy local Singaporean food - many great selections for breakfast, lunch and dinner!

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Agustus 2022

6/10 Cukup Baik

LIPING

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Menginap 17 malam pada bulan Juli 2022

10/10 Sangat Bagus

SEONGHUN

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
特に不便なく、利用できました。
Menginap 6 malam pada bulan Juli 2022

6/10 Cukup Baik

Cleopatra

Bepergian bersama keluarga
Menginap 10 malam pada bulan Juni 2022

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable
Comfortable clean hotel - would stay again
Menginap 5 malam pada bulan Mei 2022

8/10 Bagus

Angelia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Happy with my stay
Stayed at hotel due to SHN so did not expect much service from staff but they were mostly helpful. Room and amenities as described in booking however nothing provided in mini bar except bottled water. Overall happy with stay. Thank you.
Menginap 7 malam pada bulan November 2021

6/10 Cukup Baik

TAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The receptionist is very friendly and helpful. Overall quite an enjoyable staycation.
Menginap 1 malam pada bulan November 2021

2/10 Sangat Buruk

Zhimin

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bad service Dirty rooms Bad experience
Menginap 2 malam pada bulan September 2021

6/10 Cukup Baik

Eugene

Menginap 7 malam pada bulan Mei 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2021

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2021
Tanggapan dari The Quay Hotel West Coast pada tanggal 17 Feb 2021
thank you for staying with us! please let us know how can we further improve

8/10 Bagus

sundar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari The Quay Hotel West Coast pada tanggal 17 Feb 2021
thank you for staying with us!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good for simple stay
Consider good for this price range.
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari The Quay Hotel West Coast pada tanggal 17 Feb 2021
thank you for staying with us!

8/10 Bagus

Aw Yeong

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020
Tanggapan dari The Quay Hotel pada tanggal 17 Sep 2020
Thank you for staying with us. We hope to welcome you back again!

10/10 Sangat Bagus

IVY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari The Quay Hotel pada tanggal 1 Sep 2020
Thank you for staying with us, we hope to welcome you back again!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2020
Tanggapan dari The Quay Hotel pada tanggal 1 Sep 2020
Thank you for staying with us, we hope to welcome you back again!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari The Quay Hotel pada tanggal 1 Sep 2020
Thank you for staying with us, we hope to welcome you back again!

8/10 Bagus

SHAOZUN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari Jamie See pada tanggal 9 Jun 2020
Dear Guest Thank you for your review.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wrong booking and immediately called for help but hotel just no response and deduct full payment for the wrong booking with no help rendered from Expedia.
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Front desk pada tanggal 17 Feb 2020
Dear Sir/Mdm, we are sorry to hear about your situation. As your reservation is made via Expedia, we are unable to assist you from hotel end due to their procotols.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 3 malam pada bulan Desember 2019

8/10 Bagus

Sharon

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the room is clean and tidy, the hotel service from booking until checking out is good
Menginap 13 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent. Would highly recommend
Menginap 14 malam pada bulan Juli 2019

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Lawlight

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Juni 2019

6/10 Cukup Baik

David Robert

Disukai: Staf & layanan
Menginap 1 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2019

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Basic hotel. Not near town or MRT. No amenities. Room is small.
Menginap 3 malam pada bulan Februari 2019