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"No welcome gift as advertised "

"It is a beautiful hotel. The room was clean and roomy with an awesome soaking tub. There was an error with our first room (hadn't been cleaned) but we were immediately helped to a new room and they provided a bottle of champagne for our troubles. The staff was very helpful and friendly. The location is great as it's surrounded by multiple food options and very close to downtown. Loved the rooftop bar as well. We didn't have time to partake of the gym and pool but it appeared to be very clean. "

"Rooms were very clean & good breakfast. Friendly staff. Easy walk to shops and restaurants. "

"Close to the United Center and the train. Very friendly staff "

"Loved how close it was to public transportation. Good breakfast. Only thing is nothing really going o"

"Excellent stay"

"Its was very nice and pleasant stay"

"Despite some communication difficulties upon booking as to whether an accessible room would be available, we ended up in a spacious, super accessible beautiful room. The only thing that was inconvenient was how far the accessible rooms were from elevator. I understand that the size of the room probably accounts for the reason why but as a disabled person, the distance was difficult. They have a great bar and restaurant in the lobby, and a cute movie on the roof event on weekends. The only thing that could possibly improve it is a pool. The neighborhood is very lively and diverse with plenty of nightlife within walking distance. "

"So glad I chose this hotel. It was the perfect location for the event we attended. We felt safe walking back and forth even in the late evening. The staff was friendly and acknowledged us every time we came or left. "