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Ulasan untuk Serdika Rooms

2 out of 5
Serdika Rooms
Trapezitsa 4, Sofia

Ulasan

5,4
Penilaian 10 - Sangat Bagus. 2 dari 29 ulasan" "
Penilaian 8 - Bagus. 8 dari 29 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 29 ulasan" "
Penilaian 4 - Buruk. 10 dari 29 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 29 ulasan" "

5,8/10

Kebersihan

5,6/10

Staf & layanan

4,4/10

Fasilitas

5,0/10

Kondisi & fasilitas properti

5,2/10

Ramah lingkungan

Ulasan

4/10 Buruk

Abdus

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing positive about this hotel. Only the location is good.
Menginap 3 malam pada bulan Februari 2024

2/10 Sangat Buruk

lynn

Tidak Disukai: Staf & layanan
Near center
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

WARACHEN

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
As we read bad comments from this property and when we arrived, the room is big, WiFi is good, very easy to get metro(just a minute walk), to shopping street or going to attractions places. The negative points are that the property doesn't mention on the property information or on the confirmation that the property will e-mail the instruction how to get in and get the room key. We stood long time in front the hotel to find the way to get in or staff coming.there was no staff waiting at the reception. We were struggling to contact the agent to get the information and finally been told that we must check the e-mail which has been sent a couple hours before check-in time. Neighbour rooms may make noise and we can hear water from everyone showering. And last Expedia confirmed check out time at noon but 11.00am staff showed up and told us to leave.

8/10 Bagus

Alexander

Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Claus

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

Marius

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Het personeel hielp goed en was vriendelijk. Voor de rest geen positieve dingen. Zeer gehorig, slechte bedden, geen voorzieningen, koud, wel beschikking over een airco maar daar heb je weinig aan. Slechte badkamer met rottende kozijnen. Zou het van jullie site afhalen als ik u was.
Menginap 4 malam pada bulan Februari 2023

8/10 Bagus

hannu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Value to your money
It was a lovely room and in the city center of Sofia. Metrostation is right there and easy access to room. Only cold water in the shower.
Menginap 2 malam pada bulan Februari 2023

2/10 Sangat Buruk

Angelica

4/10 Buruk

Erdal

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really bad!
Built in "bathroom" that was horrible. Air-conditioning didn't work & there was no remote control. Super loud! You could hear everything! People were sitting on front of our window the whole night & day! Bad was horrible! Old underwear on the radiator & a lot of dust. This is just a part! Not worth continuing
Menginap 1 malam pada bulan Agustus 2022

4/10 Buruk

Al

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Old and tired, like me.
The hotel was old and tired, fairly grubby, the bed was the hardest I’ve ever slept on. Bathroom was the same. I guess it was reasonable value for money for a capital city centre hotel though. The manageress was absolutely drop-dead gorgeous though, which made up for almost everything.
Menginap 1 malam pada bulan Mei 2022

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I don’t recommend it
This place is not a good place to stay. Allow yourself to spend a few more Leva for the sake of your own health. Place is cold. There are two small heaters that doesn’t even heat themselves. Beds are dirty. There are no seperate shower. Toilet sink and the shower is one thing. Floors are dirty walls are dirty.
Menginap 1 malam pada bulan Maret 2022

4/10 Buruk

Vicente

Tidak Disukai: Staf & layanan
Bad experience
They overbooked my room and got my personal items out of the room and left them on the hallway until I got back in the afternoon. At night I had people waking into my room because they gave the keys to the other guest since they had overbooked the room.
Menginap 2 malam pada bulan Maret 2022

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Maret 2020

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Serdika Rooms pada tanggal 13 Feb 2020
Thank you

4/10 Buruk

Puri, Tokyo

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Location was good. Close to central. Only 10 minutes walk from train and bus station. We spent two nights there and had no toilet or bathroom lights. My wife asked them to fix it on the first day but it was not fixed while we were there...so it was uncomfortable showering or going to the toilet by torch light. This was the only disappoiting part.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Serdika Rooms pada tanggal 23 Jan 2020
Thank you for your valuable comments. We apologize for the inconvenience you had.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Italian House pada tanggal 24 Okt 2019
Thank you for your valuable feedback! You’re most welcome to visit again.

8/10 Bagus

BRIAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Italian House pada tanggal 24 Okt 2019
Thank you for your review. Hoping to see you again soon

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not clean
The room was not clear. The bathroom and wc is together. Beds was not clear, there were no pillowcase..
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Italian House pada tanggal 20 Agu 2019
Thank you. It was our mistake

10/10 Sangat Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Assolutamente perfetto
Un soggiorno stupendo, Irina è stata fantastica fin dal mio arrivo, fornendomi anche tutte le informazioni possibili sulla città e aiutandomi in ogni momento. L'hotel non potrebbe essere più centrale, posizione perfetta, camera grandissima. Non potevo trovare di meglio. Lo consiglio a chiunque, tornerei sicuramente!
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Manfred

Disukai: Kebersihan
mittendrin
zentraler geht es nicht und trotzdem ruhig, da im Hinterhof. Service unnötig, da Haustürcode und Schlüssel vorhanden. Gewöhnungsbedüftig ist, dass das Bad/WC zwar nur zum gebuchten Zimmer gehört, aber nur über den allgemeinen Flur zugänglich ist. WLAN nur zeitweise; wenn wenig Belegung im Haus, tot. Aber in der Nähe Cafeteria, Restaurant etc. Unschlagbares Preis- Leistungsverhältnis.
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Italian house pada tanggal 19 Jun 2019
Danke für die Bewertung.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bien
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Emanuele pada tanggal 19 Mar 2019
Thank you Bien We really appreciate your feedback.

6/10 Cukup Baik

Alberto luis

Buena ubicacion
Limpio
Menginap 2 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Traveler terverifikasi

場所がわかりにくい
場所がわかりにくい
Menginap 1 malam pada bulan Agustus 2018

4/10 Buruk

Jacopo, Bologna

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
buono come posizione. Pero': umido. bagno con muffa su soffitto luci lampadario camera non funzionanti
Menginap 8 malam pada bulan Juli 2018

2/10 Sangat Buruk

Alessandra, Latina

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sconsigliato
Abbiamo prenotato questo hotel a due stelle senza troppe pretese. Tuttavia l'unica cosa da cui non si può prescindere è l'igiene. Il bagno, 2mq esatti, conteneva un water molto sporco, un lavandino microscopico e una cornetta della doccia collegata al lavandino (foto). Da notare, inoltre, che della doccia c'era solo la cornetta, in quanto non c'era un piatto, ma uno scolo sul pavimento, in un bagno di per sé già molto piccolo. Le pareti erano scrostate e c'era muffa ovunque (foto). Nella camera, tappezzata di spartiti ammuffiti che davano odore, era presente una doppia finestra a tre ante, di cui una con i vetri rotti e due che non si potevano chiudere. Personale invisibile.
Menginap 3 malam pada bulan Juli 2018

6/10 Cukup Baik

ofer

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
a budget room in Sofia
After I made the booking for "Guest Rooms Heart of Sofia", I received a message from the hotel, that they will relocate me to one of their other properties "Italian House Hotel", which is not as central, and one metro station away from "Guest Rooms Heart of Sofia". The new location is still central enough and convenient. The room is VERY old, not maintained well and definitely could use a face lift. House keeping do a very good job, but the whole place is just too old. I guess this is why the price was as cheap as it was, so in terms of value for money, you probably get what you pay for, and that's fine by me. There's a kitchenette for the use of all the guests. and every morning a fresh croissant for all the guests. There's a supermarket right next to the hotel, and a metro station. Wi-Fi was OK. Staff VERY friendly and helpful!
Tanggapan dari Ivo pada tanggal 1 Jun 2018
Thank you for your feedback